Full Answer
How do I get a refund from Microsoft Store?
Hi Moonyboy, If the item was shipped to you, you can request a return through the Microsoft Store online. Simply sign in to Order history, and then select Request a return. If you don't see Request a return, your item may not be eligible for a refund.
How do I return an item purchased from Microsoft Store?
If the item was shipped to you, you can request a return through the Microsoft Store online. Simply sign in to Order history, and then select Request a return. If you don't see Request a return, your item may not be eligible for a refund. See Microsoft Terms of Sale.
What is Microsoft's Return Policy for Microsoft products?
Microsoft accepts returns and exchanges for products up to 30 days after purchase or download. If you buy Microsoft products from a third-party seller, you will have to contact them about the return procedure.
How long does it take to get free returns from Microsoft Store?
From free shipping and extended free returns to flexible financing and remote learning options, Microsoft Store will help you get the most from your new Surface. Get your order in 2-3 days, no minimum purchase required. Enjoy free returns on any eligible product purchased between now and Dec 31, 2021. Just return it by Jan 31, 2022. 1
Can you return a laptop to Microsoft?
60-day return policy If you're not satisfied for any reason, return it in like-new condition in its original packaging.
What's Microsoft's return policy?
We will accept returns and exchanges for eligible products for 30 days from the date of purchase or download, as applicable.
How long do I have to return a Microsoft product?
Note As a limited exception, digital game products may be eligible for a refund within 30 days if you're unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
Does Microsoft give refunds?
To get a refund, you must visit the Microsoft account website with your web browser and navigate to Payment & Billing > Order History. Then, select the app or game and select “Request a refund.”
Can you return Windows 10?
If you have purchased Windows 10 through Microsoft Store, you can easily request for a return by signing in to the Order history page and then select Request a return for the order.
How do I ask for a refund?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
Can you return a laptop to Best Buy?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
How many times can you refund on Microsoft?
Replies (6) They don't allow an infinite number of refunds so people can't take advantage of the system.
How do I get a refund from Microsoft Office?
Replies (1) Sign in here https://office.com/myaccount.Below Help with Microsoft account select "Stop recurring billing or cancel a subscription"Click "Get help now"Select your product and issue.
What is Microsoft charging me for?
From what I have understood through Microsoft and my bank is that a pre-auth charge is what Microsoft does to ensure that you have the funds in your bank account before the purchase goes through. Once the purchase itself has cleared your bank account the pre-auth charge should return.
Can I return Minecraft on Microsoft store?
If you want to request a refund for Minecraft Windows 10, you'll need to do it through your Microsoft account. Minecraft will accept refund requests only under certain circumstances: You have a valid reason for requesting a refund. It's been less than 14 days since the purchase.
Can you call Microsoft?
(800) 642-7676Microsoft Corporation / Customer service
How many times can you refund on Microsoft?
Replies (6) They don't allow an infinite number of refunds so people can't take advantage of the system.
How long does an Xbox refund take?
Thank you for posting on the Xbox forums. We understand that you are interested in learning when you will receive your refund. Generally, refunds are processed within three to five business days after approval. The process may take longer depending on your financial institution.
How do I refund a game on 2021 Xbox?
How to request a refundSee if your purchase is listed under Purchases that may qualify for a refund. Be sure to sign in from the account used to make the purchase. ... If you see your purchase listed, select that order number and click Request refund at the bottom of the list.
How do I get a refund from Office 365?
You can request a refund of your subscription if it has been renewed within 30 days. You can try to get your refund at https://account.microsoft.com/services by signing in on your account with which you made the subscription.
Non-Returnable Microsoft Products
Microsoft states that the following products aren’t eligible for a return, refund, or exchange:
Microsoft Surface Return Policy
If you’re not happy with your Microsoft Surface, you can return it within 60 days for a full refund. To be eligible for a return, your product must:
Xbox Return Policy
You can refund Xbox game keys within 14 days of purchase if you haven’t redeemed them.
How To Request a Return From Microsoft
If you’re not happy with your Microsoft products, you can initiate a return request by doing the following:
Request a Return From Microsoft Using DoNotPay
DoNotPay believes that returns shouldn’t be confusing but simple and straightforward instead. Our Item Return Request product will ensure a smooth process that will be over before you know it. For an uncomplicated way to request a return from Microsoft, follow these steps:
When and How Will Microsoft Refund My Purchase?
If Microsoft accepts your return request, it will issue a refund to your original payment method minus shipping and handling fees. The company usually takes three to five business days to process your request. Microsoft will credit your refund to the payment method you used during purchase unless you opt for store credit.
Did Microsoft Do You Wrong? DoNotPay Can Help You Take It to Small Claims Court
Is Microsoft disregarding your rights? DoNotPay— an ABA-Brown Award winner —is a consumer rights advocate and will lend you a helping hand if you need to sue Microsoft in small claims court. Our app will:
What is the termination of Microsoft Store?
25. Termination of Use or Access. Microsoft may terminate your account or use of the Store at any time for any reason, including, without limitation, if you are in breach of these Terms of Sale or the Store Policies, or if the Store is no longer operated by Microsoft.
Does Microsoft own the content of your submission?
Microsoft does not claim ownership of the materials you provide to Microsoft (including feedback, ratings, reviews and suggestions) or post, upload, input or submit to the Store or associated Microsoft services for review by others (each a "Submission" and collectively "Submissions"). However, you grant Microsoft a royalty-free, perpetual, irrevocable, worldwide, non-exclusive and sublicensable right to use, modify, adapt, reproduce, create derivative works from, translate, edit, perform, distribute, and display your Submission, including your name, in any media. If you publish your Submission in areas of the Store where it is available broadly online without restrictions, your Submission may appear in demonstrations or materials that promote the Store and/or the products, services and content offered in the Store. You warrant and represent that you have (and will have) all of the rights necessary to make any Submission you provide and to grant these rights to Microsoft, on a worldwide basis and for the duration of these rights.
Can Microsoft change the terms of sale?
Microsoft may change the Terms of Sale at any time and without notice to you. The Terms of Sale in force at the time you place your order will govern your purchase and serve as the purchase contract between us. Before your next purchase, Microsoft may have changed the Terms of Sale without notice to you.
Is Microsoft a trademark?
Microsoft and the names, logos, and icons of all Microsoft products and services may be either trademarks or registered trademarks of Microsoft in the United States, Canada and/or other countries. A list of Microsoft trademarks can be found at: Microsoft Trademark and Brand guidelines.
What is Microsoft Complete Protection Plan?
All Microsoft devices and accessories come with a Standard Limited Warranty. Microsoft Complete provides extended hardware and accidental damage coverage. After purchase, you’ll also receive unlimited technical support from Microsoft. Available in select markets only.
Does Microsoft Complete come with a warranty?
All Microsoft devices and accessories come with a Standard Limited Warranty. Microsoft Complete provides extended hardware and accidental damage coverage. After purchase, you’ll also receive unlimited technical support from Microsoft. Available in select markets only. For more info about Microsoft Complete, see Microsoft Complete protection plan .
