Full Answer
How do I purchase Movado watch parts?
Please contact us at 1.800.810.2311 Monday - Friday, 9am to 5pm prevailing Eastern Time (except major holidays) or at www.mgiservice.com. With the exception of straps, bracelets and links, only Authorized Service Centers are permitted to purchase Movado brand watch parts.
How do I contact movadogroup Canada?
If you reside in Canada, please respond either by fax: 905-415-9776, or toll-free 1-800-398-6767. You may also send an email message to: custservca@movadogroup.com
How do I report a counterfeit Movado product?
If you believe you have received a counterfeit MOVADO product, a crime may have been committed. In the U.S., you can report this to the National Intellectual Property Rights Coordination Center, a multi-agency center run by Federal Law Enforcement agents, by clicking on the button below.
Where can I report a counterfeit Movado?
How to store a watch?
What can get into a watch?
Is Movado a counterfeit watch?
Can you swim with a Movado watch?
See more
About this website
What is Movado return policy?
Online purchases will be accepted for a full refund when returned in their original condition within 30 days of delivery. Refunds will be issued to the purchaser in the same form of payment used for the original sales transaction. Refunds will not be issued for watches received as gifts.
Is Movado company store owned by Movado?
ABOUT MOVADO COMPANY STORE: Movado Company Stores are an official part of the Movado Group Family and are located in outlets across the United States and parts of Canada. To find your nearest location, please visit our store locator here.
Is Movado owned by Coach?
(MGI) designs, manufactures and distributes watches from nine of the most recognized and respected names in time: our wholly owned Movado, Concord and EBEL brands along with our Coach, HUGO BOSS, Lacoste, MVMT, Olivia Burton, Tommy Hilfiger and Scuderia Ferrari licensed watch brands.
Is Movado watch a luxury brand?
Yes, Movado makes luxury watches.
Is Movado a Swiss brand?
Since 1881, Movado has been a brand in motion – always changing, always innovating, always moving forward. This quest for innovation has made us one of the world's premier watchmakers, with a proud heritage of Swiss craftsmanship, design excellence, and technological innovation.
What is the meaning of Movado?
Movado is an American luxury watchmaker. It is best known for its Museum Watch. Movado means "movement" in Esperanto. The watches are known for their signature metallic dot at 12 o'clock and minimalist style. Movado traces its origins to La Chaux-de-Fonds, Switzerland.
Do Movado watches hold their value?
Movado watches hold their value, but they are unlikely to increase in value. Most of Movado's watches are not considered luxury items. Even luxury Movado watches like the Faceto is unlikely to appreciate over time. They are less rare than watch brands such as Breitling and Rolex which limits their value.
How long does a Movado watch last?
approximately 18-36 monthsA Movado quartz timepiece has a 1.55 Volt silver-oxide battery that is specifically designed for watches. It will last approximately 18-36 months under normal use.
Which is the best watch brands in the world?
The World's Best Watch Brands, ExplainedTimex. ... Tissot. ... Swatch. ... Casio. ... Seiko. ... Orient. ... Richard Mille. ... Cartier.More items...•
What do the numbers on the back of a Movado watch mean?
A number (used in addition to the SKU number) that provides coded information on the watch's attributes: case metal, plating; movement size and type; bracelet style; dial color, material, style, etc. Usually engraved on the case back. A rectangular watch that has two gently bowed or convex sides.
Who makes the watches for coach?
Movado GroupDesigned by Coach and manufactured by Movado Group, the Coach Watch Collection for men and women offers fashionable signature design and quality workmanship.
Who makes coach?
Tapestry, Inc.Tapestry, Inc. is an American multinational luxury fashion holding company. It is based in New York City and is the parent company of three major brands: Coach New York, Kate Spade New York and Stuart Weitzman....Tapestry, Inc.FormerlyCoach, Inc.Websitetapestry.com14 more rows
Do Movado watches need to be wound?
Unlike a manual mechanical movement, it does not require regular hand-winding – the arm motions of the wearer during normal daily activities are usually sufficient to keep the movement running.
Operating Manuals - Movado
Movado SE Automatic, 41mm dual finished stainless steel case and bracelet with silver concave polished dot accents and Dura904 steel bezel. Features a black Pavés de Paris dial, anti-reflective Sapphire crystal, anti-corrosive bezel, screw down crown, date window, and Swiss Super-LumiNova® hands, hour markers & indices at 3:00, 6:00 and 9:00.
How to Adjust a Movado Watch | Our Everyday Life
Established in 1881, Movado is a premier Swiss watch company famous for quality, attractive and modern timepieces. The high-end firm makes a broad range of men's and women's watches from materials including 18K gold, carbon fiber, rubber and titanium.
Where Can You Look up Serial Numbers for Movado Watches?
Movado keeps a detailed catalog of all its watches’ serial numbers. Watch owners can speak with a Movado customer service representative and ask them to crosscheck the watch’s serial number against the catalog to determine authenticity.
OPERATING INSTRUCTIONS WARRANTY & SERVICE GUIDE - Movado
6 LEGEND: H – Hour hand M – Minute hand D – Day/Date window 1, 2, 3 – Crown positions A – Day indicator plate B – Date indicator plate Crown positions:
Help Center — Identify A Real Movado Watch
Identify A Real Movado Watch A real Movado watch also has a logo printed on the inside. Movado makes luxury timepieces that are coveted for their beauty and precision craftsmanship. Though they’re not...
How to store a watch?
Wrap your watch in a soft cloth prior to placing it on any hard surface. When possible, store your watch in the original box/case. Avoid dropping the watch in a drawer or jewelry box, to prevent it from being scratched by coming in contact with other pieces of jewelry.
Where can I report a counterfeit product?
In the U.S., you can report this to the National Intellectual Property Rights Coordination Center, a multi-agency center run by Federal Law Enforcement agents, by clicking on the button below.
What can get into a watch?
Many agents, including steam, soap, mildew, salt water, perfume and chlorine can get into the watch, and if not cleaned immediately, the gaskets and seals can break down over time, allowing dust or moisture to penetrate the case and potentially damage the moving components of your watch.
Online Purchasing
Online purchases from Movadocompanystore.com may be made by individuals who are residents of the U.S., for delivery within the U.S., including Alaska, Hawaii and Puerto Rico. We are unable to deliver online purchases to other locations at this time, but we invite you to visit one of our many authorized retailers around the world.
Shipping and Delivery
Due to COVID-19 our shipping carriers may experience delivery delays. We apologize for any inconvenience.
Tracking
As soon as your purchase ships, we will email you a shipping confirmation which will allow you to track the status of your shipment online.
Limited Warranty
Full warranty information may be found here and a current, complete list of authorized service centers may also be found here.
Returns
If you are not completely satisfied with your purchase when it arrives, or if there is a discrepancy in your order, please retain all documentation and packaging and contact us immediately by sending an email to service@mgicustomer.com or reaching us via chat on our websites to receive a Return Authorization Number (RAN) and free shipping label.
Errors and Inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors.
Transfer of Ownership and Indemnity
Title to products you order on this website, and risk of loss or damage to those products, passes to you upon our delivery of the products to the carrier.
Where can I report a counterfeit Movado?
In the U.S., you can report this to the National Intellectual Property Rights Coordination Center, a multi-agency center run by Federal Law Enforcement agents, by clicking on the button below.
How to store a watch?
Wrap your watch in a soft cloth prior to placing it on any hard surface. When possible, store your watch in the original box/case. Avoid dropping the watch in a drawer or jewelry box, to prevent it from being scratched by coming in contact with other pieces of jewelry.
What can get into a watch?
Many agents, including steam, soap, mildew, salt water, perfume and chlorine can get into the watch, and if not cleaned immediately, the gaskets and seals can break down over time, allowing dust or moisture to penetrate the case and potentially damage the moving components of your watch.
Is Movado a counterfeit watch?
By purchasing from an authorized retailer, you can be assured that you are investing in a genuine Movado watch – and that it is not counterfeit, modified or a second-hand item presented as new merchandise. Only watches purchased through an authorized retailer are accompanied by a valid Movado warranty/guarantee. 03.
Can you swim with a Movado watch?
All Movado watches are tested to meet international standards for water resistance. However, unless the watch is labeled as a diver's watch, we do not recommend swimming with it. Watch seals are generally designed to withstand only casual contact with water, such as splashes of water and rain.
How to contact CustServ?
CustServ@TheCompanyStore.com. PHONE. 1-800-323-8000. We want you to be happy. If you are unsatisfied with any portion of your order, we are happy to accept returns within 90 days of your purchase. Your comfort is our promise.
How long does it take to return a rug?
The item must be returned within 30 days from receipt of product. A restocking fee will apply to furniture and rugs at 15% of the purchase price. Shipping and handling fees are non-refundable. Return shipping and return pick up fees are the customer’s responsibility and nonrefundable.
Do I need an account to return to UPS?
No, an account with UPS is not required to complete a return, but if you do create one, you will be able to track your UPS shipments and easily complete returns to The Company Store in the future.
2 Year Limited Warranty
Movado Company Store warrants to the original consumer that, for the period indicated below, by brand, from the date of purchase, his/her watch will be free from defects in materials and workmanship that prevent the watch from functioning properly under normal use. Movado - 2 years Coach - 2 years Lacoste - 2 years Olivia Burton - 2 years MVMT - 2 years Rebecca Minkoff - 2 years Scuderia Ferrari - 2 years Hugo Boss - 2 years Tommy Hilfiger - 2 years.
Warranty Exclusions
This limited warranty does not cover analog batteries, straps, bracelets, crystals, gold- or ionic-plating or PVD finishing, cosmetic issues such as scratches or normal wear and tear, or any damage arising from accidents or misuse, or from any alteration, service or repair performed by any party other than Movado Company Stores.
Conditions For Warranty Being Void
This warranty is void if the timepiece was not purchased from Movado Company Stores as evidenced by valid proof of purchase – a dated sales or gift receipt showing the name of the retailer and an identifying style number for the watch.
Warranty & Legal Rights
No person or company is authorized to change the terms of this warranty. This warranty gives the consumer specific legal rights. He/she may also have other statutory rights which may vary from state to state and country to country.
Online Purchasing
All products are subject to availability. We reserve the right to supply only part of an order; or to divide an order into multiple shipments to expedite delivery. We also reserve the right to change the terms or duration of any special offers or sales promotion. Discounts and promotions cannot be applied to past orders.
Affirm
Only Available in the USA. Subject to credit check and approval. Down payment may be required. For purchases under $100, limited payment options are available. Affirm loans are made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC.
Shipping and Delivery
To ensure the secure delivery of your order, all products are shipped via Federal Express. We are therefore unable to ship to P.O. Boxes, AFB or any other addresses not covered by Federal Express delivery.
Tracking
As soon as your purchase ships, we will email you a shipping confirmation which will allow you to track the status of your shipment online.
Limited Warranty
Every Movado watch we sell comes backed by a two-year limited warranty which covers the movement of your watch if it proves to be defective in either material or workmanship under normal use.
Errors and Inaccuracies
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors.
Transfer of Ownership and Indemnity
Title to products you order on this website, and risk of loss or damage to those products, passes to you upon our delivery of the products to the carrier.
Reviews, complaints and customer experiences Write a review
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!
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Movado Company Store
A fashion statement cannot be complete unless it is accessorized with a piece of jewelry which can be a bracelet, earring, or a wristwatch.
Where can I report a counterfeit Movado?
In the U.S., you can report this to the National Intellectual Property Rights Coordination Center, a multi-agency center run by Federal Law Enforcement agents, by clicking on the button below.
How to store a watch?
Wrap your watch in a soft cloth prior to placing it on any hard surface. When possible, store your watch in the original box/case. Avoid dropping the watch in a drawer or jewelry box, to prevent it from being scratched by coming in contact with other pieces of jewelry.
What can get into a watch?
Many agents, including steam, soap, mildew, salt water, perfume and chlorine can get into the watch, and if not cleaned immediately, the gaskets and seals can break down over time, allowing dust or moisture to penetrate the case and potentially damage the moving components of your watch.
Is Movado a counterfeit watch?
By purchasing from an authorized retailer, you can be assured that you are investing in a genuine Movado watch – and that it is not counterfeit, modified or a second-hand item presented as new merchandise. Only watches purchased through an authorized retailer are accompanied by a valid Movado warranty/guarantee. 03.
Can you swim with a Movado watch?
All Movado watches are tested to meet international standards for water resistance. However, unless the watch is labeled as a diver's watch, we do not recommend swimming with it. Watch seals are generally designed to withstand only casual contact with water, such as splashes of water and rain.
