How long does it take to return a NAPA item?
How to return a NAPA core?
How to get a RGA number?
How to pick up a package from UPS?
What is a damaged item?
Can you get core credit for NAPA online?
See more
About this website
Can you return a car battery at NAPA?
NAPA Online believes in customer satisfaction. Within 30 days of receipt of items purchased from NAPA Online, customers may choose to return: Any new item in original packaging and condition.
What is the warranty on a NAPA battery?
SpecificationsNegative Terminal LocationSide RightWeight30 lbsBrandNAPAContents(1) Battery AssemblyWarranty Code24 Months Free Replacement17 more rows
Does NAPA battery need receipt?
1. Selling Warrantor is to present original NAPA receipt showing when the battery was purchased to the Purchaser at the time of sale.
Can you return a battery core to any NAPA?
Returning Cores to NAPA Online Used cores can be returned at any time provided the original parts as purchased at NAPA Online and that they are shipped back in the box you received with the original product.
How long is Napa legend premium battery warranty?
36 MonthsSpecificationsNegative Terminal LocationSide LeftBrandNAPAContents(1) Battery AssemblyWarranty Code36 Months Free ReplacementLength11.5625 in18 more rows
How long is battery warranty?
two yearsDespite most vehicles being covered for three years or 36,000 miles from the date of purchase under the 'bumper-to-bumper' warranty, batteries are consumable items and typically have a full warranty of only two years or 24,000 miles, after which converting to a prorated warranty or none at all.
Can you return a car battery after purchase?
You can usually take it back and exchange it for a replacement battery or a warranty. But if it's a unique size or out of stock they may just give you a cash refund. However, this is only applicable if it stops working within the warranty time frame.
Can you return a battery to advance?
Proof of Purchase Return or exchange any item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied.
Are Napa batteries a good battery?
Napa batteries are a reputable brand in the market that offers a wide range of batteries for cars. This option is among the top-performing batteries in the industry and would work well for your vehicle.
Can I return a battery core anywhere?
Just about any municipality that has a hazardous chemical and item pickup/dropoff can take old batteries of any kind.
What is core charge for battery?
A core charge is a form of deposit paid when you purchase a battery and is refunded to you when a used battery is returned in exchange, either at the time of purchase or when you return to the store with the battery you replaced. Core charges promote battery recycling.
How do I get my core charge back?
To receive your Core Charge refund, you can do either of the following:Bring the part to any Advance Auto Parts store along with your receipt or packing slip.Mail the part back to Advance Auto Parts following the directions on your packing slip.
Does Napa have lifetime warranty?
Federal-Mogul Motorparts (NAPA Chassis) warrants all NAPA CHASSIS premium quality products (NCP) to be free from defects in material and workmanship during the period of service life recommended by the vehicle or equipment manufacturer. This warranty is non-transferable.
How long is Napa warranty?
Warranty coverage period is extended to 36 months or 36,000 miles when qualifying repairs are paid for with the NAPA AutoCare EasyPay Card (not applicable to commercial vehicles).
Does Napa have a warranty?
NAPA POWER EQUIPMENT PRODUCTS warrants its products to be free of defects in workmanship and materials for the useful life of the product (the “Warranty”). If a NAPA product fails to comply with the Warranty, NAPA will repair or replace the defective product free of charge.
How long does a Napa battery last?
three to five yearsMost car batteries will last three to five years, but multiple factors can reduce their lifespan.
Return Policy » NAPA Know How Blog
More than 90 years ago, the National Automotive Parts Association ("NAPA") was created to meet America’s growing need for an effective auto parts distribution system.
NAPA Return Policy From A to Z - DoNotPay
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Contact NAPA Auto Parts | NAPA Auto Parts
Call us at 800-538-6272. Need help? NAPA wants to hear from you.
Frequently Asked Questions | NAPA Auto Parts
Frequently asked questions from NAPA Online. Find NAPA store hours and acceptable payment methods for NAPA Auto Parts.
Product returns | NAPA Auto Parts
NAPA Auto Parts believes in customer satisfaction. Should you decide to return an item within 30 days of your purchase at the original NAPA Auto Parts store where it was purchased, simply present the original purchase receipt 1, and we will provide you the option of an exchange or a refund of the purchase price in the original form of payment. 2 Certain exceptions and exclusions to our return ...
How to contact Napa?
For orders delivered to home, please contact our Support Center at 1-866-GET-NAPA or Contact Us.
How long does it take to exchange a NAPA car?
To exchange a product, simply bring it to the original NAPA Auto Parts store of purchase within 30 days of purchase, in its original condition and packaging, and with your original purchase receipt 1. Only products purchased at a NAPA Auto Parts store can be exchanged.
Is NAPA Auto Parts responsible for shipping delays?
NAPA Auto Parts may not be held responsible for shipping delays of any kind. All delivery dates provided are approximate and in no way constitute a promise of delivery upon said dates. No discount, return, or any other form of compensation will be provided to any client for late deliveries or for deliveries on a date other than the one estimated at the time of order.
Can you return a core at Napa?
In-store transactions: If you have paid a core charge for an item purchased from NAPA Auto Parts, you are eligible for core credit upon return of the old core unit. Used cores can be returned at any time provided that the replacement parts were purchased at NAPA Auto Parts and that they are returned to the original NAPA Auto Parts store of purchase in the box you received with the new product and that you provide a copy of your original purchase receipt 1.
Can you return an item without receipt?
Returns, exchanges, or warranties on an item without your original purchase receipt 1 will not be accepted. Defective items are subject to the manufacturer’s warranty. Special application automotive parts, including tuning, performance enhancement, custom-made and/or products cut to length or modified are non-returnable.
Is a book a returnable item?
Books and shop manuals are non-returnable and non-refundable.
Do giveaways have warranties?
Giveaway items have no warranties, returns or refunds.
What Happens if You Want To Exchange the Item?
If you bought the wrong part and want to exchange it for a different one, you can do that within 30 days of your purchase, provided that you have a receipt. You can:
Can you return a core unit?
You can return used cores at any time as long as the replacement components are:
Does DoNotPay help with admin?
No matter what kind of assistance you need DoNotPay to provide, you can rely on it to solve any admin or legal issues you may have .
Can you return a NAPA auto part?
The NAPA Auto Parts’ return procedure might be too difficult and time-consuming, but DoNotPay can assist you. You can start the return process in minutes with our Return My Purchase tool.
How does NAPA work?
Here’s how it works. The battery is taken from NAPA to a recycling facility where it’s ground into pieces. Then, the plastic is separated from the lead. The plastic pieces are cleaned, sorted, dried, melted and formed into pellets.
Do lead acid batteries die?
Remember, good lead-acid car batteries don’t die , they just get recycled.
Can lead acid batteries be recycled?
Remember, good lead-acid car batteries don’t die, they just get recycled.
Is lead acid battery recyclable?
Lead-acid batteries are nearly 100% recyclable. Many auto parts stores and collection sites will gladly take your battery off your hands to give the materials new life, again and again.
Can you recycle car batteries?
It’s a fact of life that car batteries don’t last forever… or do they? Once yours is no longer usable, it’s easy to recycle it. The materials can be used over and over to make new batteries. “New” batteries are, in fact, made with up to 80% recycled parts.
How long is the warranty on a Napa battery?
Generally, the total warranty on a Napa car battery usually covers 18 months. So, the first 18 months from the date of purchase will be covered for malfunctions or various inconveniences related to the car battery. In this sense, you must have the purchase receipt and all the requirements to be able to use the warranty.
How long is a battery warranty?
All COMMERCIAL batteries from GROUP 30H and 31 will be eligible for warranty coverage within 18 months of purchase, while batteries in other groups will be covered under warranty within 12 months.
Why do battery warranties vary?
The reason why the different warranties vary in price is that the higher-priced battery comes with a longer warranty period and more coverage for your battery.
What to do if you don't keep receipt for new battery?
If you don’t keep your receipt for your new Napa Car Battery, at least take out the time to get a warranty card from your dealer. You should also know that without proof of purchase, many companies will not replace their batteries and they are only obligated to fix their product within a certain amount of time after purchase.
Why is it important to replace a bad battery?
So, replacing a bad battery is important for the proper functioning of all these additional accessories. To perform the car battery replacement you will need the following:
How to remove corrosion from car battery?
You can also use the same mixture of baking soda and water in combination with a stiff brush to be able to remove all the corrosion. In this way, you will be able to remove these contaminating aspects that can compromise the lifespan of the new car battery.
Do you need a receipt for a Napa battery?
When you buy a Napa Car Battery, you need to have the receipt or warranty card on hand (Some people say that – Napa guys can detect their battery numbers and serial numbers automatically, and sometimes you don’t need a receipt in such cases)
How long is the warranty on a Napa battery?
Napa Battery Warranty. The Napa Battery warranty ranges from 18 to 36 months from the date of purchase. The warranty for Napa Legend and Napa Sure Start battery warranty is 18 months. Some Napa automotive batteries have a warranty of 90 days from the date of purchase, while some are under warranty for 36 months.
What is a Napa battery?
The Napa Power Battery features a flush cover that minimizes the chances of damaging spills to happen. It also prevents the vent plus from becoming loose. It features packing handles to make transportation and installation more convenient and efficient too.
When Is Free Battery Replacement Applicable?
A free replacement of NAPA batteries can only be made if and when the battery under warranty is brought in for claim under certain conditions.
Why aren't my Napa Legend batteries covered by warranty?
Here are some of the reasons why Napa Legend batteries, or any other Napa automotive batteries for that matter, can’t be covered by the warranty: Batteries were not properly tested or were not tested at all before installation. Discharged batteries. Battery failure due to poor maintenance.
What is warranty statement?
The warranty statement emphasizes that the warranty begins on the battery’s installation date. It offers protection against faults resulting from manufacturing or material defects. If damage results from general wear and tear, this is not covered by the warranty.
How long does it take to claim Optima batteries?
For instance, claims for Optima Red Top and Yellow Top batteries can only be made within 36 months from the date you bought them. At the same time, you should claim the Blue Top and Yellow Top Group 31 batteries 24 months from the purchase date.
Does the warranty cover a Napa Legend battery?
What the Warranty Does Not Include. If your Napa battery malfunctions and is still under warranty, it is important to confirm if they can cover the damage. So, aside from knowing what makes it eligible for the Napa Legend Battery warranty, it is equally important to identify what makes it not eligible.
NAPA Batteries
Your one-stop source for dependable battery power that’s built-to-last. NAPA Batteries deliver the performance, life, and starting confidence critical in meeting all of today’s vehicle demands. Find your replacement NAPA battery directly online or at your local NAPA Auto Parts store!
NAPA Batteries – Powering Your Vehicle
Batteries with AGM technology, like the NAPA Legend Premium AGM battery, are equipped to handle the evolving demands of today’s vehicles. More battery power for all your vehicle’s electronics and higher levels of starting confidence, sealed Absorbed Glass Mat design.
Specialty NAPA Batteries – Powering Your Life
Whether you’re powering your boat, RV ATV, tractor, or lawn mower we’ve got you covered. Trust NAPA Auto Parts as your one-stop-shop when it comes to a new battery for all your vehicle types.
How long does it take to return a NAPA item?
NAPA Online believes in customer satisfaction. Within 30 days of receipt of items purchased from NAPA Online, customers may choose to return: Any new item in original packaging and condition. Any used core, as long as it is shipped in the box that contained the new product.
How to return a NAPA core?
For UPS core returns, you must first obtain a Return Goods Authorization (RGA) number and follow the steps outlined in Returning Items to NAPA Online via UPS. Be sure to designate "used core" as the reason for your return. Before returning your core, be sure to drain fluids from the core and place it in a plastic bag to prevent leakage. Then pack it in the box that contained the new part you purchased from NAPA Online.
How to get a RGA number?
First, obtain a Return Goods Authorization Number (RGA) by contacting NAPA Online Customer Support.
How to pick up a package from UPS?
Simply take your package to any location that has regularly scheduled UPS pick-ups. You may want to check with your place of employment to see if they have regular UPS pick-ups. Or, you can call 1-800-PICK-UPS (1-800-742-5877) or visit the UPS Website.
What is a damaged item?
Any item received in a damaged or defective condition.
Can you get core credit for NAPA online?
If you have paid a core charge from NAPA Online, you are eligible for core credit upon return of the old core unit.
