Return & Cancellation Policy
- If the package received as unsealed or damaged then nativespecial.com will provide 100% refund or we will resend the new package as per customers choice
- If any of the pack inside the box was unsealed then we will process 100% refund for the unsealed pack
- If any of the product is not in good condition then we will process 100% refund
Full Answer
How do I return my order to Native Shoes?
Please email us at customercare@nativeshoes.com with your order number, a photo of the shoes in question, and the packing slip enclosed. We’ll take it from there and make this right for you. MY ORDER IS BEING RETURNED TO SENDER. WHAT CAN I DO?
How do I return or exchange an item at Nantucket?
Please reach out to our Nantucket store directly through their phone number +1 508-221-7223 and they’ll be glad to help! HOW DO I EXCHANGE AN ITEM? We do not currently offer exchanges, but would be happy to arrange a return and reorder. Simply use that prepaid label to send your shoes back to us.
What is the return policy for Last Chance shoes?
All regular priced orders placed between November 15th and December 26th have until January 30th, 2022 to be returned. Please note that any shoes purchased from our Last Chance section will be marked final sale at checkout and are not eligible for return. I RECEIVED SHOES AS A GIFT AND WOULD LIKE TO RETURN OR EXCHANGE.
Can I return or exchange a gift I received?
I RECEIVED SHOES AS A GIFT AND WOULD LIKE TO RETURN OR EXCHANGE. Unfortunately our system does not currently support exchanges, but we would be happy to arrange a return and reorder. This policy applies to all purchases, including gifts. In order to arrange a return and reorder, please touch base with the original purchaser.
Does Native take returns?
Returns must be submitted within 30 days of your package being received by you and must be sent to us within 30 days of your return label being generated and sent to you. We do not accept the return of any product or good that is not purchased via the Services.
Do natives run true to size?
These shoes run a half size smaller. If you go to the Native website and click FAQ it will tell you that if you wear an in-between size to order a size down.
How do I cancel my Native subscription?
No problem, log into your account and head to Subscriptions. Click Manage Subscription on whichever product is arriving too frequently! From there you can change your Subscription Frequency. Reach out to Support and we'd be happy to help.
Can you put natives in the dishwasher?
Our shoes are formed using heat and so can be deformed by it as well! For these reasons, never put your EVA shoes in the washing machine, dryer, or dishwasher. Since they are heat sensitive, we also recommend keeping them out of direct sunlight when off the foot and never leaving them in the car on a hot day.
Are you supposed to wear socks with Native Shoes?
The odor resistant and massaging footbed molds to your feet which makes it comfortable for all-day wear. This sneaker can be worn with or without socks and the perforated upper allows feet to breathe.
Do Native Shoes get smelly?
Taking Care of Native Shoes Remember, dirt and mud can cause harm to the material over time. Another thing is that they can get smelly! But this shouldn't be too surprising—if anything, it can happen with any pair of shoes.
Can I cancel Native order?
Once an order is placed, it cannot be cancelled or amended. Any unwanted items after your order has been placed must be returned for a refund by following our Product Returns process. Please note that the cost of this return has to be paid by the customer, unless the item is faulty. Was this article helpful?
Does native deodorant have baking soda in it?
What are the ingredients used to make Native Deodorant? We use caprylic/capric triglyceride, tapioca starch, ozokerite, sodium bicarbonate (baking soda), magnesium hydroxide, coconut oil, cyclodextrin, shea butter, dextrose, and L. Acidophilus (probiotic). Our scented deodorants include a proprietary blend of oils.
How much is native deodorant subscription?
You can try Native as a one-time purchase ($12), or subscribe to receive a new bar every 1-4 months ($10.00 per shipment).
How do I make my natives white again?
To clean Natives or Crocs, use any all-purpose cleaner (such as Fantastik) and an old toothbrush, and scrub away! They'll come out looking like new. If you want a less labor-intensive option, these shoes will get clean in the washing machine, but the machine won't get into the grooves as the toothbrush will.
How do you Unshrink Native Shoes?
2:035:56How to stretch Native & rubber shoes. - YouTubeYouTubeStart of suggested clipEnd of suggested clipAs you like it so hot blow dryer something to let it get nice and cool let it cool off with this onMoreAs you like it so hot blow dryer something to let it get nice and cool let it cool off with this on and it should be reshaped.
How do you clean yellowed Native Shoes?
I thought about popping them in the dishwasher but wasn't sure about the heat breaking them down. So I busted out the Magic Eraser, mixed some Dawn in warm water, and scrubbed them down. Voila! They were like-new in 5 minutes.
Do Native Jefferson run big?
We love these shoes! My boys think they are very comfortable and I love that they are easily washed, can get wet, and don't make their feet stink like other sandals. They do run large. We needed one size down from our usual size in stride rite shoes.
Do natives stretch out?
The shoes will stretch when heated. DO NOT put them in the dryer and try it that way. The heal shrinks and you can't get it back. And you'll mess up the shoes when you try to pull them on your foot when they are hot out of the dryer.
What size is C4 in natives?
FeaturedNative SizingUS ChildJP/CMC4412C5512.5C6613.5C77149 more rows
Do natives come in wide?
This shoe fits wide, but short in length. We recommend going up one size.
Return Policy
We stand behind our products and want you to be satisfied with every order. Native Trails promises to deliver high-quality products, in excellent condition. If, for any reason, your shipment is not satisfactory, we will gladly replace it or accept a return of the merchandise.
Exchanges
If you simply changed your mind or ordered the wrong item and want to return your purchase for an exchange, please contact the retailer or online vendor from which you originally purchased your item to process your return.
Damaged or Defective Items
Native Trails promises to deliver high-quality products, in excellent condition. If you have received items that are damaged or defective in any way, please contact the retailer or online vendor from which you originally purchased your item to process your return.
How does Afterpay work?
Afterpay is a payment system that allows you to buy now and pay later! It works by splitting your purchase into 4 separate payments over two-week intervals with zero interest. You can read more about it here.
How to find tracking information for Native Shoes?
Once your order has shipped you will receive an email with your tracking information! Your tracking information can also be found by logging into your Native Shoes account.
When is the last day to order with Express Shipping?
The last day for ordering with Express Shipping is Friday, December 17th, 2021.
Can you put EVA shoes in the dryer?
Our shoes are formed using heat and so can be deformed by it as well! For these reasons, never put your EVA shoes in the washing machine, dryer, or dishwasher. Since they are heat sensitive, we also recommend keeping them out of direct sunlight when off the foot and never leaving them in the car on a hot day.
Is 6M8W a men's shoe?
The “M” indicates a men’s size while the “W” indicates a women’s size. For example, 6M8 W would mean the shoe is a men’s 6, which is equivalent to a women’s 8!
Does PayPal accept Visa?
We’re happy to accept Visa, Mastercard and American Express. Not for you? We also offer payment through PayPal.
Does Native Deodorant offer free returns & exchanges?
Yes. As of April 23, 2021, Native Deodorant does offer free return policies. View the discussion thread for more details.
Does Native Deodorant offer curbside pickup?
No. Based on our last check on April 23, 2021, Native Deodorant was not offering in-store pickup. Check the full discussion for updated information.