How strict is Newegg return policy?
If the product you bought was a Marketplace item, other policies apply. The Newegg Standard Return Policy states you can get a refund if you return the product you bought in 30 days. There is also the 45/1 Return Policy, which allows 45 days to return your item for a refund or one year to request a replacement.
Can you return a monitor with dead pixels?
We want you to be 100% satisfied with your purchase. So, Newegg will accept returns for monitor, TV's, and display products with as few as one dead pixel within the product's eligible return period, so you can shop displays with confidence.
Can I return an opened item to Newegg?
Look for items on Newegg that are stamped with the “30-Day Hassle-Free Returns” badge. Those are the only products that comes with NO restocking fee and a free return label, even on products that you OPENED.
Is a dead pixel a fault?
Dead pixels usually don't spread. They're usually a small fault in a display. If they do spread, you might need to hire a specialist or replace your screen.
Is 1 dead pixel acceptable?
Return it. Any dead pixels are not acceptable.
Should I keep a monitor with one dead pixel?
Most companies won't replace the monitor if it has a single dead pixel. It's typically not an indication of a larger problem, unless they're forming in groups. Dead pixels are fairly common.
How do I claim a Newegg warranty?
Hassle-Free Claims For the fastest service, file a claim online at SquareTrade.com/Newegg anytime, 24/7. We'll provide free 2-way shipping for smaller items. If we can't repair your item, we'll determine whether to send you a replacement or refund the full replacement cost (up to the purchase price).
Can you return refurbished items to Newegg?
The return policy for Newegg's refurbished items is the same as the standard return policy applied for all items sold on the website. Whether you've bought the refurbished item from Newegg or a marketplace seller, you can return the item by sending a request within 30 days of issuing the invoice.
Are dead pixels covered under warranty?
Unfortunately, manufacturers don't always cover dead pixels. Some do and some don't. Some set a threshold (say, five or more dead pixels) before they'll repair or replace the unit.
Can dead pixels fix themselves?
Unfortunately, you can't fix a dead pixel. You can, however, fix a stuck pixel.
What is a dead pixel policy?
A dead pixel policy is a manufacturer's set of rules regarding specific defects found in various types of monitors and televisions. These defects, known as dead pixels, occur when one or more of the tiniest of elements of the screen dies or becomes stuck.
Are dead pixels covered under warranty?
Unfortunately, manufacturers don't always cover dead pixels. Some do and some don't. Some set a threshold (say, five or more dead pixels) before they'll repair or replace the unit.
Can dead pixels lead to more?
It will not spread due to presence of a dead pixel on the phone. If cared for properly then there is no reason for it to spread. If multiple dead pixels appear then it means that there could be undue pressure put on the screen at a particular point by maybe a sharp object or on impact or short circuiting of the board.
Why do new monitors have dead pixels?
Dead pixels are usually the result of a manufacturing defect. If a defect prevents a pixel from receiving power, the pixel will remain black at all times. As a result, you can prevent dead pixels by choosing a high-quality display device.
What does a dead pixel look like?
Dead pixels appear as a black dot on the screen (or white, depending on the type of screen) since it is defective. While in the case of a stuck pixel it shows some color (mostly Red, Blue, and Green). Dead pixels caused by manufacturing defects, their causes tend to be more serious than stuck pixels.