What is the return policy for Newegg Marketplace items?
Marketplace Items are covered by the Marketplace seller’s return policy. You can find more information here on how to return a Marketplace item. For international customers, please click on the following link to file a return: How to return a Newegg Global item. Applies To All: We do not exchange for a different item.
What is the difference between a replacement and a refund?
Replacements are for the exact same model. If you would like a different item, you would need to return the item for a refund (if eligible) and then place a new order for the item you want.
What is the return policy for marketplace items?
Marketplace Items are covered by the Marketplace seller’s return policy. You can find more information here on how to return a Marketplace item. For international customers, please click on the following link to file a return: How to return a Newegg Global item.
How do I return or replace an item I purchased?
If eligible select Refund or Replace located to the right of the item then select your items and tracking. Select your return reason, then complete your return information along with a detailed description of the issue. If related to a shipment issue, further info will be sent to your email.
Can I trust Newegg refurbished?
Newegg.com does not test any product, including refurbished items. Refurbished components are therefore only tested by the original manufacturer. Due to the varying quality of manufacturer testing, YOU ARE TAKING A RISK BUYING REFURBISHED PRODUCTS.
What does refurbished mean on Newegg?
Refurbished items are items that were returned, tested, and restored to manufacturer specifications. Here are some examples: Items returned due to defect and restored to manufacturer specifications. Items returned for reasons other than defect. Items that were never used, but the factory seal was opened.
Can I return an opened item to Newegg?
Look for items on Newegg that are stamped with the “30-Day Hassle-Free Returns” badge. Those are the only products that comes with NO restocking fee and a free return label, even on products that you OPENED.
How strict is Newegg return policy?
If the product you bought was a Marketplace item, other policies apply. The Newegg Standard Return Policy states you can get a refund if you return the product you bought in 30 days. There is also the 45/1 Return Policy, which allows 45 days to return your item for a refund or one year to request a replacement.
Does Newegg sell refurbished items as new?
Newegg Marketplace sellers are now able to sell used items. Listing your used items makes them accessible along with new ones to millions of Newegg customers, allowing customers to find the best product for them. Not all product sub-categories are available for used items.
Is refurbished just as good as new?
Products that are labeled “refurbished” are fully functional but they can't technically be sold as “new” anymore, for reasons that vary by manufacturer. Because of this, they're typically cheaper and you could save hundreds of dollars depending on your purchase.
How much is Newegg restocking fee?
Newegg does not charge any restocking fees for returns regardless of the reason for return.
How do you get free returns on Newegg?
Great Products, no regrets!You can waive restocking fees goodbye! ... Newegg covers shipping on any 30-Day Hassle-Free Returns eligible item up to 50lbs, and if you can't print a return label, just take your email with the QR code to any UPS drop-off location to return your product.
What is an RMA Newegg?
In order to return an item you will first need an RMA (Return Merchandise Authorization) number.
How long does it take Newegg to refund?
about 3-5 business daysRefunds are made to the same payment method that you used on your order. Refunds take about 3-5 business days to complete after an order is canceled or a return is processed. The exact time frame may be different depending on your bank and payment method.
Is it safe to buy a refurbished computer?
Are refurbished computers safe? As long as they have been cleaned and reset properly, you'll have nothing to worry about. You can always get additional cyber security to prevent future issues. And if you want to save money on your next purchase, refurbished devices may be a good idea.
Is Newegg a good site to buy from?
Newegg has a consumer rating of 3.38 stars from 1,240 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Newegg most frequently mention computer parts, great prices and free shipping. Newegg ranks 6th among Computer sites.
What does it mean when something is refurbished?
Refurbishment is the distribution of products (generally electronics) that have been previously returned to a manufacturer or vendor for various reasons, not sold in the market or new launch of a product. Refurbished products are normally tested for functionality and defects before they are sold to the public.
Are refurbished computers any good?
Is buying refurbished electronics worth it? If you care about getting the best value, refurbished is definitely the way to go. Getting high quality products that (in most cases) look and perform just like new with a massive discount is a rush, and just makes it easier to keep up with the latest technology.
Newegg Return Policy (Full Information)
You can return any purchased product within 30 days from the shipping date. You required the original packaging and the purchase receipt.
Can I Return A CPU & Laptop To Newegg?
Items including CPU and laptops are covered by Newegg standard policy. CPU and laptops can be returned within 30 days from the delivery date. You required the original purchase receipt and the original package.
About Newegg Exchange Policy
Currently, Newegg does not offer exchanges for different products. You can replace items for the same make and model within 30 days from the delivery date.
Refund Policy of Newegg
Refunds are made to the original form of the payment that you used on your order. It may take up to 3 to 5 business days after an order is cancelled or a return is processed.