Return-Policy.org

nex exchange return policy

by Carleton Blanda Published 2 years ago Updated 2 years ago
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10 may be returned within the NEX's standard 45-day return policy. Customers are asked to include any packaging material along with the receipt when making a return. Any returns without a receipt will be placed on a NEX Gift Card. AppleCare/AppleCare+ Protection Plans are returnable within 60 days of purchase.Oct 7, 2020

How many days are you allowed to layaway clothing?

How long can you layaway jewelry?

Does Nex accept rebates?

Is Nex responsible for lost or stolen gift cards?

Does NEX match the price?

Does Nex match gift cards?

Does Nex match a competitor's promotion?

See more

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Can you return items to any NEX?

Merchandise purchased at a NEX or from myNavyExchange.com can be returned to any NEX store within 45 days of purchase for a refund or even exchange. “We made this improvement to our return policy make it more convenient for our customers,” said Richard Dow, NEXCOM's senior vice president store operations.

Can anyone shop Navy Exchange?

Active DoD civilian personnel are now able to shop at Navy Exchange (NEX) facilities throughout the United States, U.S territories and possessions, following a recent DoD direction which extended in-store shopping access to DoD and Coast Guard civilian employees starting May 1.

Does Navy Exchange do layaway?

If you like using the Navy Exchange's (NEX) layaway system, they just gave you a little boost. You can now layaway almost all items for 90 days instead of 45 days.

What does nexcom stand for?

The Navy Exchange Service Command (NEXCOM) is headquarters for the worldwide NEXCOM Enterprise. Its mission is to provide authorized customers with quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists and their families.

Can civilians buy from NEX?

To access the NEX online store for shopping, DoD and Coast Guard civilian employees will need to sign up for an account at myNavyExchange.com using their DoD ID or last four digits of their social security number and birthdate.

Can civilians go to the Navy Exchange?

Quick Facts. Following the release of a recent Department of Defense (DoD) directive, the Navy Exchange (NEX) and Marine Corps Exchange (MCX) will open their doors to active DoD civilians in the United States, U.S. territories and possessions on May 1, 2021.

What are military layaway charges?

"The expanded layaway helps military families budget their back-to-school costs in a way that works for them." To utilize the layaway program there is a $3 service fee and you must make a 15 percent deposit to place your items on layaway. The item must be completely paid for and picked up by Aug. 31, 2019.

What is layaway balances military?

Pay Away the Layaway visits military exchanges all over the United States throughout the year and including Back to School and the Holiday season. Layaway balances are only paid off that include gifts for kids including books, backpacks, toys, games, blankets, clothes and coats.

What are layaway balances?

The term “layaway” refers to the retail purchasing method by which consumers place a deposit on items of merchandise—to “lay them away” for later pickup at a time when they have the funds to pay the balance in full.

Does Aafes own NEX?

Navy Exchange is a retail store chain owned and operated by the United States Navy under the Navy Exchange Service Command (NEXCOM)....Navy Exchange.TypePrivateRevenue$3.2 billion (2014)Number of employees14,000Websitemynavyexchange.com8 more rows

Is Aafes and NEX the same?

AAFES runs the PX, BX, shoppettes, gas stations, Class Six stores and concessions on Army and Air Force posts and bases. The NEX and MCX do the job on Navy and Marine Corps bases. The stores may all look similar, but they operate as entirely separate entities.

Where is the biggest Navy Exchange?

Naval Station NorfolkThe $25 million, three-year project expanded the store to more than 180,000 square feet of selling space. NORFOLK -- The world's largest naval base is in Norfolk, so it seems fitting that the world's largest Navy exchange should be here, too.

Is Navy exchange only for military?

The Navy Exchange offers goods and services to active military, retirees, and certain civilians on Navy installations in the United States, overseas Navy bases, and aboard Navy ships.

Can civilians use the PX?

The Exchange is honored to welcome the 575,000 DoD and Coast Guard civilian employees who can now shop at their local Exchange.

Can civilians shop at the commissary?

Yes, since November 2003, members of the Guard and Reserve – including the Ready Reserve, Selected Reserve, Individual Ready Reserve, Inactive National Guard, Guard and Reserve retirees and their authorized family members - have enjoyed unlimited access to commissaries in the United States, Guam and Puerto Rico.

Can I shop at the NEX as a veteran?

AAFES, NEX, MCX and CGX online military exchanges are open to veterans. In years past, only currently serving military members and their families, and eligible military retirees could shop at exchange stores. The Exchanges operate department stores at U.S. military installations all over the world.

Maintenance - Navy Exchange

Maintenance - Navy Exchange

Military Commissary & Exchange: AAFES, NEX, MCX, CGX • Military OneSource

Save money shopping at the commissary or exchange. Learn eligibility, what they're called, where to find them and about the Status-of-Forces Agreement.

Your Navy Exchange Weekly Ad - Official Site

What's on sale at Your Navy Exchange. View the Weekly Ad. You Serve, You Save.

Navy Exchange Customer Service | Contact Us - Shop Your Navy Exchange ...

Let us know what we can do to help. OUr customer service center is open 24/ 7 with the exception of Christmas Day..

Shop The Exchange

To modify your account preferences, please re-enter your password. Login to the Exchange Online Store

What is Navy Exchange return policy?

The Navy Exchange return policy applies to merchandise purchased from a Navy Exchange store or on myNavyExchange.com. Items that are not eligible for the NEX Customer Return Policy include pre-paid cards, gift cards and cards used for music or phones.

How long does it take to return a Navy Exchange item?

What Is the Navy Exchange Return Policy? Navy Exchange allows for most merchandise to be returned for an exchange or refund within 45 days of the date of purchase, according to myNavyExchange.com.

Does Navy Exchange require appraisal?

Navy Exchange may require an appraisal performed by the International Gemological Institute before it issues refunds for returned diamond jewelry. Refunds issued by Navy Exchange are made in the same form as the original payment.

How to contact Nex?

If you have any questions about our shipping policies or need assistance with an order, please contact us by phone from the U.S. at 1-877-810- 9030, from overseas at 001-877-432-1736 or by e-mail.

What is a $45 surcharge?

A $45 surcharge is applied for items deemed by carrier as over weight or over sized. Surcharges will be noted on the checkout or information page for each item. Surcharges will still apply during all sales, promotions, and special purchasing offers.

Can you pick up someone else's order?

The designated person must bring 1) a DOD ID and 2) the order confirmation email with them to pick up the order. An alternate pick up person must be identified during the checkout process.

Can you ship hazmat by carrier?

Items identified as HAZMAT by carrier (including fragrances) may only be shipped by ground and CANNOT be shipped to APO/FPO/DPO addresses. Items that are oversized, weigh over 70 pounds, or contain lithium batteries can only be shipped to the 50 United States and U.S. territories, NOT to APO/FPO/DPO addresses.

How many days are you allowed to layaway clothing?

Clothing, Accessories and Shoes - Up to 90 days with three equal payments required 15 days apart. Softlines and General Merchandise - Softlines and General merchandise may be put on layaway for 90 days. Equal payments made every 15 days from creation until paid in full will be required.

How long can you layaway jewelry?

Jewelry and Watches - Any single jewelry or watch item over $500 may be put on layaway for 180 days. Equal payments made every 15 days from creation until paid in full will be required. Computers (CPU’s), computer monitors, computer software, software games and digital cameras are not permitted on layaway.

Does Nex accept rebates?

The NEX does not accept a commercial retailer’s instant rebate offer as a redeemable coupon at point-of-sale. In this instance, the NEX would accept the instant rebate offer as a price match challenge and honor the instant rebate. The NEX does not accept a manufacturer's coupons presented on a mobile device.

Is Nex responsible for lost or stolen gift cards?

Not a credit or debit card. NEX is not responsible for lost or stolen cards. Check your gift card balance at any NEX retail location or online at http://www.myNavyExchange.com/giftcards/browse/e-giftcardBalance.jsp.

Does NEX match the price?

If a competitor’s advertisement indicates “Limited Quantities,” the NEX will not match the price.

Does Nex match gift cards?

The NEX will not match the price on the purchase of any third-party, prepaid gift cards. The NEX matches competitive buy one/get one (BOGO) offers on identical items carried by the NEX. Regular or sale price must be shown in the competitive offer.

Does Nex match a competitor's promotion?

The NEX will not match a competitor’s promotion of a free gift card or financial gift card with the purchase of an item. Double and triple coupons, clearance, percent and dollar off items, flea market sales, going out of business sales, and commissary prices are excluded from the NEX Price Match Policy.

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