Return-Policy.org

norwex return policy

by Houston Crist Published 2 years ago Updated 1 year ago
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Norwex backs its quality commitment with a 100% satisfaction guarantee. We will refund, replace or exchange any products that are not to your complete satisfaction within 60 days of purchase.

How do I exchange Norwex?

If you are not pleased with how a microfiber product has worn or performed you may contact your Consultant to have the item replaced, at no additional charge, through Norwex Customer Service Returns.

Why do Norwex cloths smell?

3 Reasons Why Norwex and e-cloths get Stinky They're not being rinsed out frequently or well enough. Grease, soap and/or detergent is trapped in them. They're not drying quickly enough or at all.

Is Norwex made in China?

Are Norwex Products Made in China? Yes, Norwex Microfiber is made in China.

What happens if you wash Norwex with regular detergent?

Your Norwex and e-cloth® products can be washed in ANY detergent as long as it is: bleach-free (because bleach degrades the fibres, making them less – or fully – ineffective) and. softener-free (because softener coats the fibres and makes them less – or fully – ineffective).

Should I boil my Norwex cloths?

If your cloths smell, then we recommend washing them in hot water or soaking them overnight in Norwex laundry detergent and washing in hot water. We no longer recommend boiling Norwex microfiber.

Can Norwex towels go in the dryer?

The heat causes the fibers to open and allows for a better release of the dirt and grease. Norwex microfiber CAN be dried in the dryer – the hot setting is the best.

Can you use Dawn dish soap with Norwex?

Use a Non-Sudsing Dish Liquid– You can use Dawn, Norwex's Dishwashing Liquid, or any other non-sudsing dish liquid to clean your microfiber. I recommend doing this once every other day or so.

Can I use vinegar with Norwex?

Quick Answer: Absolutely! You can use vinegar with your e-cloth® (and Norwex) cloths.

Why are Norwex products so expensive?

You have a consultant, meaning that you have someone to show you how to use the products properly. As a host, you can earn rewards. However, those products are not really “free”. It is one reason that Norwex products are so expensive.

How long do Norwex cloths last?

Here's what you can count on: This 'rag' that you buy will last you at least two years. I know this because all Norwex microfiber has a 2 year product warranty.

Does Norwex really remove bacteria?

For starters, Norwex Microfiber has the ability to remove up to 99% of bacteria from a surface with water only when following the proper care and use instructions.

Is it worth it to be a Norwex consultant?

It's great, but not necessary, to have additional products beyond those provided in the Starter Kit for party demonstrations. These generally can be earned for free through giveaways, incentives and rewards. You will be surprised how much free product Norwex provides to consultants in appreciation for their hard work.

How do you get the musty smell out of Norwex cloths?

HOW TO DEEP CLEAN NORWEX CLOTHSFill sink or bucket with freshly hot water.Dissolve Norwex Ultra Power Plus Laundry Detergent in the water. ... Add the cloths, and soak for at least 30 minutes. ... Rinse each cloth thoroughly with hot water, wring the water out, then.More items...•

How long should I boil my Norwex cloths?

For deep stubborn stains or odours, Norwex Microfibre can be boiled for 2-3 minutes to allow fibres to swell and release the debris**. Simply hang out with your regular wash to air dry.

Is Norwex actually safe?

Safety. Norwex is safe for any surface that you would typically clean with soap and water or chemical cleaners.

Does Norwex really remove bacteria?

For starters, Norwex Microfiber has the ability to remove up to 99% of bacteria from a surface with water only when following the proper care and use instructions.

How long does it take to get a refund from Norwex?

We will refund, replace or exchange any products that are not to your complete satisfaction within 60 days of purchase.

How long is Norwex microfiber warranty?

We are happy to assist you with any item that did not meet your expectations. Our 2-year microfiber warranty covers any problem you may encounter outside of normal wear and tear. If you are not pleased with how a microfiber product has worn or performed you may contact your Consultant to have the item replaced, at no additional charge

How long is Norwex microfiber warranty?

We are happy to assist you with any item that did not meet your expectations. Our 2-year microfiber warranty covers any problem you may encounter outside of normal wear and tear. If you are not pleased with how a microfiber product has worn or performed you may contact your Consultant to have the item replaced, at no additional charge, through Norwex Customer Service Returns.

How does Norwex make money?

A. You earn income with Norwex in several ways: You are paid at the point of sale. When you hold a Norwex party with a Host , you receive 35% commission at the time of the sale and your Host will receive benefits for hosting the presentation. Earn monthly commission as you grow, develop, and train your team.

What is Norwex microfiber?

Norwex microfiber is a blend of polyester and polyamide. This fiber is 1/200th the size of a strand of human hair. When this high-quality microfiber is combined with the right knitting process, it creates an extremely effective cleaning material. This material can hold up to seven times its weight in matter.

What is Norwex crystal deodorant made of?

The Norwex Crystal Deodorant is made from crystallized natural mineral salts which kill odor causing bacteria. It contains no harmful chemicals, oils, perfumes or emulsifiers. It's just pure and natural! To use simply wet the crystal and generously apply to underarm area.

Where is Norwex made?

Some of the best and comprehensive home textile and microfiber production in the world is from China. If you are going to create the best microfiber in the world you go to the best microfiber manufacturers. Norwex owns the factory in China and has a very strict quality control system in place.

Can you wash microfiber with Norwex?

Slightly dirty microfiber can be washed with Norwex Dishwashing Liquid under warm running water and used again before laundering. Rinse thoroughly after washing and air or machine dry. Cloths that have been used heavily should be laundered using a Norwex laundry detergent, which contains no fillers, after each use.

Does Norwex help with return?

Your Norwex Consultant will be happy to help you with your return accompanied with your receipt.

Healthier Homes

We help families live safer and more sustainably with fewer chemicals, less plastic and less worry.

Naturally Clean

Norwex Microfiber is a little cloth with big cleaning power. Just add water to remove up to 99% of bacteria throughout your home.

Products that Perform

Our cutting-edge, eco-friendly home and personal care products are designed with healthier living in mind.

What is Norwex's privacy policy?

The purpose of the Data Privacy Policy is to provide clarity, transparency, and accuracy regarding the collection and use of an individual’s personal data for which Norwex may collect and use for processing.

What is Norwex production environment?

For site security purposes and to ensure that this service remains available to all users, the platform for which Norwex websites resides on – commonly known as a “production environment”, utilizes a wide-range of software tools and programs to for the ultimate goal of ensuring its confidentiality, integrity, and availability (CIA ) – a concept known as the CIA triad of information security. Tools which are currently in use, or are to be deployed if necessary for the security of Norwex Websites are to include, but are not limited to, the following: start here.

Why does Norwex use persistent cookies?

More specifically, Persistent Cookies are utilized for helping Norwex recognize you as a unique visitor (using a number, you cannot be identified personally) when you return to Norwex websites .

Why do we use cookies on Norwex?

Norwex uses session cookies to serve technical purposes, such as providing seamless navigation through our site, allow you to carry information across pages of our site and avoid having to re-enter information.

Does Norwex collect personal information?

Therefore, Personal information from children under 13 is not knowingly collected, nor are children under 13 knowingly contacted by norwex.com. To be clear, norwex.com does not intend to solicit information of any kind from children under 13. It is possible that norwex.com may receive emails pertaining to children under 13. If this is the case and norwex.com is notified of this, as soon as the information is verified, parental consent will be immediately obtained or the email will be deleted from any services being offered and/or performed by norwex.com.

How long does it take to get a refund from Norwex?

We will refund, replace or exchange any products that are not to your complete satisfaction within 60 days of purchase.

How long is Norwex microfiber warranty?

We are happy to assist you with any item that did not meet your expectations. Our 2-year microfiber warranty covers any problem you may encounter outside of normal wear and tear. If you are not pleased with how a microfiber product has worn or performed you may contact your Consultant to have the item replaced, at no additional charge, through Norwex Customer Service Returns.

Norwex TM Malaysia Sdn Bhd – Website Terms & Conditions

Welcome to the website of Norwex Malaysia Snd. Bhd., ("Norwex", "we" or "us").

1. Change to the terms

We may, in our sole discretion, revise and update these Terms from time to time. You must check this page from time to time to take notice of any changes we make, as they are binding on you. Your continued use of the website or ordering of any Products following the posting of any revised Terms means that you accept and agree to the changes.

2. Online Purchase Terms

The following clauses relate to all Purchases made through the website.

5. DISCLAIMER OF WARRANTIES – PRODUCT

Except as set out above ‘Warranties – Products’, NORWEX HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

6. Intellectual Property Rights

The entire contents of the website (including all downloads, information, software, text, displays, catalogues, images, video and audio) and the design, selection and arrangement thereof, are owned by Norwex or its licensors and are protected by Malaysia, United States, Canada, European Union and international laws regarding copyrights, patents, trademarks, trade secrets and other intellectual property, industrial or proprietary rights..

8. Prohibited Uses

You may use the website only for lawful purposes and in accordance with these Terms.

9. User Contributions

The website may contain message boards, chat services, forums, blogs, bulletin boards and other interactive features (collectively, "Interactive Services") that allow you to post, submit, publish, display or transmit to other users content or materials including, without any limitation whatsoever, any feedback, chat logs, forum logs, emails, pictures, screenshots, or any communication whatsoever that you create from and / or insert, append, attach or otherwise upload to the Interactive Services (collectively, "User Contributions") on or through the website.

What is Norwex's mission?

At Norwex, our Mission of improving quality of life drives everything we do. Now, even our boxes are on a mission!

Can you refill a Norwex box?

Now you can refill your Norwex box (or any other box) to repurpose clothing, shoes, accessories, etc. that you’re no longer using.*

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