Full Answer
How do I return a Denon product?
Please include original order receipt with the email for verification purposes. Except for packages that weigh more than 66 pounds (i.e. excess weight packages), we will provide a free return shipping label for all Denon products being returned. For the excess weight items, the customer must pay the return shipping.
What is Denon's return policy for excess weight items?
Except for packages that weigh more than 66 pounds (i.e. excess weight packages), we will provide a free return shipping label for all Denon products being returned. For the excess weight items, the customer must pay the return shipping.
What is the warranty on Denon accessories bundles?
Purchases of Denon Accessories Bundles from Denon.com include a limited warranty on the accessories’ products from the manufacturer, AudioQuest. To view the complete AudioQuest accessories warranty, please click here .
How do I know if my dealer is authorized to sell Denon?
To check to see if your dealer is authorized, click here or call DENON Electronics at 201-762-6665. Purchases of Denon Accessories Bundles from Denon.com include a limited warranty on the accessories’ products from the manufacturer, AudioQuest. To view the complete AudioQuest accessories warranty, please click here .
How do I return a Denon receiver?
You must return the product to us in its original packaging and include all accessories. Once we receive the product in our warehouse, we will give you a refund for the returned product. Note: all returns must include your assigned Return Authorization number.
What is return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
Can you return something past 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Who has the longest return policy for electronics?
1. Costco. Costco's generous policy allows for the refund of the purchase price of almost all merchandise purchased at the wholesale membership club without any time limit. The one big exception is high-end electronics, most of which come with a more-than-fair 90-day return window.
Can you return a product if you don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
What items are non returnable?
Non-Returnable ItemsPerfumes and Fragrances.Skin Care Products.Makeup and Nail Care Products.Personal Grooming Products.Aromatherapy and Massage Products.Vitamins and Supplements.Medical Supplies and Equipment.Dental Care Products.More items...
How long after purchase can I return goods?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
Am I entitled to a refund if I change my mind?
But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.
How long do you have to return an item?
Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have.
Who has a 90 day return policy?
Walmart: 90 Days to Return, Online Or In Stores Most items can be returned or exchanged within 90 days of purchase.
Can you return opened console to Amazon?
In most cases, used or open box items purchased from Amazon Warehouse and shipped from Amazon.com can be returned within 30 days of receipt of shipment.
Who has the best appliance return policy?
Costco. The wholesale club is known for its stellar customer service, which includes one of the best return policies around. Costco's only limit on returns is for major appliances and electronics, which have a 90-day window. Otherwise, there is no official time limit on returns as long as you have your receipt.
What is the meaning of return policy?
Return policy definition (noun) A return policy is a document that outlines the rules for returning purchased goods or services. These policies often include refund information, returns requirements, timeframes, and customer support contact information.
What's a good return policy?
The best return policies are those that have a long window for refunds, don't necessarily require a receipt and provide multiple options for returning online purchases.
How important is a return policy?
A concise and clear return policy gives consumers a feeling of security; that what they are buying is guaranteed to be what it is represented to be. If a retailer doesn't give this guarantee, then consumers often become suspicious and avoid buying the product.
What is return policy Flipkart?
Free replacement will be provided within 10 days if the product is delivered in defective/damaged condition or different from the ordered item. Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.
How long is a return material authorization valid?
For assistance with a return, you can also call 800.432.8542 for personal assistance. RMAs are valid for 15 days.
Does Encompass pay for shipping?
Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well.
What happens if your receiver is not ARC?
If your receiver is not ARC (Audio Return Channel) enabled and your TV has Digital Audio Out connectors (Optical or coaxial), you can get the audio from the TV to play through your receiver...
What is a multi zone receiver?
"Multi-Zone" (Zone 2 and/or Zone 3) is a feature in your Denon receiver that can produce independent audio/video signals to different parts of your home for a whole house audio (or video) application. ...
Shipping Policy
All purchases from denon.com require a signature for delivery. All products sold through denon.com receive free ground shipping. Expedited shipping and overnight shipping is available at additional costs. Orders over 150 lbs are not eligible for expedited shipping or overnight shipping.
Shipping Timeline
Orders placed after 1pm ET are processed the next business day. Shipping occurs Monday through Friday, excluding national holidays. Denon is not responsible for any last minute changes made by the carrier.
Length of Non-Transferable Warranty
This warranty on your DENON product which is distributed and warranted by DENON ELECTRONICS (USA), LLC remains in effect for the following periods from the date of the original consumer purchase from an AUTHORIZED DENON ELECTRONICS (USA), LLC DEALER.
What is Covered
Except as specified below, this Warranty covers all defects in material and workmanship in this product occurring during the above warranty periods. The following are not covered by the Warranty: (1) Any product which is not distributed in the U.S.A. by DENON ELECTRONICS (USA), LLC. (2) a) Any product which is not purchased in the U.S.A.
What We Will Pay For
If during the applicable warranty period from the date of original consumer purchase your DENON product is found to be defective by DENON, DENON will repair, or at its option, replace with new, used or equivalent model, such defective product without charge for parts or labor.
How to Obtain Warranty Performance
If your unit ever needs service, it may be taken or shipped to any authorized DENON service station or DENON ELECTRONICS (if you are uncertain as to whether a service station is DENON authorized, please visit our website at http://www.usa.denon.com/ServiceCenterLocator.asp or contact DENON as listed below.) In all other cases, the following procedures apply whenever your unit must be transported for warranty service;.
LIMITED WARRANTY
This warranty on your DENON product which is distributed and warranted by DENON ELECTRONICS (USA), LLC remains in effect for the following periods from the date of the original consumer purchase from an AUTHORIZED DENON ELECTRONICS (USA), LLC DEALER.
LIMITED WARRANTY
This warranty on your DENON product which is distributed and warranted by D&M CANADA INC. remains in effect for the following periods from the date of the original consumer purchase from an AUTHORIZED D&M CANADA INC. DEALER.
GARANTIE LIMITÉE
La garantie de votre produit DENON, distribué et garanti par D&M CANADA INC. prend effet à partir de la date d’achat du consommateur original auprès d’un revendeur official D&M CANADA INC. pendant les périodes suivantes.
