Return-Policy.org

olaplex return policy

by Rebeka Feest Published 2 years ago Updated 2 years ago
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Full Answer

Which Olaplex product should you buy this holiday season?

Shop the official Olaplex Gift Guide and give the gift of healthy hair this holiday season. Reduce breakage and visibly strengthen hair with the #1 best-selling hair treatment, Holiday Edition No. 3 Hair Perfector. Now in a limited-edition 250ml size.

What is Olaplex?

Olaplex was developed by Dr. Eric Pressly and Dr. Craig Hawker, two of the world's leading chemists. This dream team invented a single ingredient chemistry, that is free of silicones and oils. Olaplex links broken bonds in the hair before, during and after chemical services.

Is Olaplex compatible with every color line?

Every Service. OLAPLEX is formulated and compatible with all color lines. Discover the three step system that completely changes the game. Whether it's used as a standalone mini-treatment or as insurance for another salon service, OLAPLEX produces incredibly healthy hair.

Why choose Olaplex hair Perfector?

Learn how to use OLAPLEX Nº.3 and see it work for all hair types and textures. The original bond builder. Repair the broken bonds and rejuvenate hair. Increase tensile strength and restore elasticity. Protect the hair follicle from further breakage. Join Olaplex Rewards today and receive a FREE No.3 Hair Perfector for every $150 you spend!

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Does OLAPLEX have a return policy?

If you are in any way not satisfied with your purchase from OLAPLEX.COM, you may return it back to us within 60 days from the date of purchase.

Can I return my OLAPLEX to Sephora?

Sephora in-store purchases, Buy Online and Pick Up orders, Same Day Delivery orders and Instacart or Shipt orders of Sephora products may be returned or exchanged within 60 days if the product is in new or gently used condition with a receipt or gift receipt at a store location.

Can I cancel my OLAPLEX order?

Please note that you can change or cancel your order within 4 hours from the confirmation page. No changes can be made to the order after the 4 hour window. All processing times are estimates subject to change.

Is there a class action lawsuit against Olaplex?

Earlier this month, the US Court of Appeals for the Federal Circuit vacated a $66 million judgement that Olaplex had won against L'Oréal for trade secret misappropriation, breach of a non-disclosure agreement and patent infringement.

Why is Olaplex causing infertility?

The hair care brand Olaplex removed an ingredient known as lilial from its popular No. 3 Hair Perfector product following an EU ban on the chemical. European regulators cited research in animals suggesting that lilial, typically used as a fragrance, could cause infertility issues.

Does Olaplex cause hair loss?

Apparently no. Olaplex cannot damage your hair, no matter how often you use it.

Is Olaplex banned in Europe?

CLAIM: Olaplex, an American company whose products are designed to repair damaged hair, was banned in Europe because an ingredient it uses was linked to infertility. AP'S ASSESSMENT: False.

How quickly does Olaplex work?

Normally you will see a difference straight away however some people find that after 2 treatments they get best results. Always remember less is more with Olaplex as too much will over strengthen your hair and may make it feel hard.

Can you return opened products to Sephora?

Sephora: Yes, opened products are accepted for returns or exchanges along with receipt. For online orders, you must return the item to Sephora.com within 60 days of the purchase date for a full refund — minus original shipping fees, but a complimentary return label is included in the original packaging.

Can Sephora ban you from returns?

What causes a shopper to be banned from Sephora? Customers report being "blacklisted" after Sephora says they've made too many returns.

Can you return items to any Sephora?

The answer is yes, any used or opened items can be returned to Sephora. Sephora is great at accepting returns both opened and unopened so if a product isn't working for you (even if you've opened it) take it back and return it.

Does Sephora throw away unused returns?

It's important to note that policies seem to vary by store—or by when the individual was employed by Sephora. Another user explained that in their experience, unused products get thrown out. "Even if someone says they didn't use it, we can't put it back on the shelf.

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