There are four main requirements to make a return to O’Reilly:
- You must have the original purchase receipt.
- The item must be in its original packaging.
- You must include all parts, accessories and materials that came with the item.
- The item must be unopened and uninstalled.
What is O’Reilly’s return policy on parts?
You can return cores for a refund at any O’Reilly Auto Parts location, or parts purchased online that required a core charge can be returned in-store or shipped back to O’Reilly (customer pays return shipping).
How do I return a battery to O'Reilly Auto Parts?
The RMA can be found by following these steps: If you have further questions or need assistance with your core return, call our Online Order Support team at 1-888-327-7153, option 1. Batteries cannot be returned once installed for any length of time (unless tested at an O’Reilly Auto Parts store and found to be defective)
What is O'Reilly's warranty policy on batteries?
The warranty begins on the date of purchase and expires at the end of the warranty period stated on the receipt. Should the battery fail during the free replacement period, O'Reilly Auto Parts will replace it at no cost to the original purchaser.
What is the return policy for items purchased as new?
All merchandise returned as NEW must be in its original packaging, unopened and uninstalled, including all original materials supplied with the product. All returns must be presented with the original purchase receipt.
How long do you have to return something to Oreillys?
within 60 daysPLEASE NOTE: All returns must be requested within 60 days of the original order date.
Does O Reilly's give cash back?
' The company does provide cashback to its customers. The most common process to get cashback from O'Reilly is to pay the bills using debit cards. In addition to that, online coupon codes can also be used to earn cashback from the company.
Can you return an item to O Reilly's without a receipt?
If you lost your receipt, you cannot return any item to O'Reilly Auto Parts—there are no exceptions to this rule.
Does Oreillys keep track of purchases?
You may also receive additional members-only benefits, such as exclusive offers, special product-related promotions, weather related offers, and you can also track your purchases and point balance at OReillyAuto.com/signin.
How long does it take to get a refund from a company?
The company will give you a refund to the original payment method within three to five business days. If you send an item that wasn’t authorized for a return, you will have to pay a shipping fee to receive it back.
Can you return a core to O'Reilly?
You can return a core to any O’Reilly Auto Parts store or ship it directly to the company’s online store. Note that you must have the original receipt or the packing slip and confirmation email for your return to be accepted.
Can you return O'Reilly parts online?
There is no time limit for New returns if you possess the original purchase receipt.
How long is a warranty on a product?
If a product is replaced under this warranty (“Defective Product”), a replacement product will be covered for 90 days from the date of exchange, or for the remainder of the warranty period, whichever is greater.
How long is a commercial vehicle warranty?
Commercial Vehicles - Any product which is used or installed on a commercial vehicle shall have a warranty period of 90 days after the date of product purchase. If your receipt states Limited Lifetime Warranty, we will warranty the original part as long as you own the vehicle on which the part was originally installed.
How far away from the original battery do you have to return it?
If you are less than 25 miles away from the original place of purchase, you must return the battery to that place of purchase for any warranty service. If you are more than 25 miles from the original place of purchase, then you must call the Warranty Administration Office prior to any warranty service being performed.
What is a licensed repair facility?
A Licensed Repair Facility is any repair facility, otherwise properly licensed by state and local governmental entities which maintains valid ASE Certification. 3. Authorization to repair.
Does O'Reilly Auto Parts warranty cover labor?
This limited warranty does not cover labor, towing, or rental car charges, which are the sole responsibility of the purchaser. This limited warranty does not cover incidental, consequential, indirect, or special damages. This limited warranty represents the total liability of O’Reilly Auto Parts for any product to which it applies.
Does O'Reilly have a warranty?
Most of O’Reilly Auto Parts’ products are covered by this Limited Warranty, however, some exceptions may apply. This Limited Warranty begins when you purchase the product and lasts for the length of time described in the product’s warranty. The warranty period may also vary depending on the product.
Can you return a defective O'Reilly car?
If your product is defective and covered by warranty, you may return it to any O’Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.
How to return a product on Amazon?
You can begin the return process through your Company Store account by following the directions below: 1 Navigate to your account (Click the person icon in the top right-hand corner next to the cart) 2 This should automatically take you to your previous Orders page. If it doesn’t, click on “Orders” at the top of the page 3 Every order you have placed will appear. To the far right, you will see a small button that says “Return Items?” > Click on this button 4 Choose which items you would like to return, tell us why and how you would like the refund issued 5 Track your return through the Orders page and receive updates to your email as your refund is processed!
How to find previous orders on Amazon?
Navigate to your account (Click the person icon in the top right-hand corner next to the cart) This should automatically take you to your previous Orders page. If it doesn’t, click on “Orders” at the top of the page . Every order you have placed will appear.
Who does O'Reilly disclose to?
O’Reilly may disclose to third parties, including law enforcement personnel, as much information as necessary to satisfy applicable law and the orders of any court or administrative agency, and to ensure the safety of O’Reilly’s business, customers, and employees.
What is O'Reilly Automotive?
O’Reilly Automotive Stores, Inc. and its affiliates and related entities (collectively referred to as “O’Reilly”) value and respect the privacy of all customers and other visitors to our stores, warehouses, and distribution centers, as well as our websites and other online platforms.This Privacy Policy describes how our company collects, uses, shares, and protects information from, and about, our customers and other visitors.This document discusses the choices you have about the use of the information you share with us, along with other important privacy disclosures, such as how O’Reilly may update the Privacy Policy and how you can contact us with any questions, concerns, and comments regarding this document and our privacy practices.
Does O'Reilly have clearance?
Clearance items are not eligible for, or count toward, any shipping promotions or discounts, even when combined with other items in your order. O’Reilly does not ship any clearance item, part, or product to another store. All sales for clearance items are final, and clearance items are sold “as is.”.
Does O'Reilly have a password?
O’Reilly will not monitor or protect your password, and you may be required to change it if O’Reilly suspects the security of its website has been compromised. You must use a password that O’Reilly deems secure and change it periodically, or O’Reilly reserves the right to terminate your account.
Does O'Reilly provide links?
O’Reilly does not guarantee the completeness, accuracy, or safety of third party links. O’Reilly provides hyperlinks as a convenience to customers and website users, and links to third party websites do not represent an endorsement of other organizations, their products, or their services by O’Reilly. Submissions.
Can you hyperlink to O'Reilly?
Hyperlinking: You will not provide a hyperlink to O’Reilly’s website on an unaffiliated website, unless you are allowed to do so by O’Reilly at its own sole discretion. You agree to cooperate with O’Reilly and immediately cease any instances of branding, framing, or unauthorized hyperlinking upon request.
Buy Online, Pick Up In Store
At OReillyAuto.com, you can view the availability status at a store near you and make your purchase online. Then, all you have to do is stop by and pick up your order at the store.
Special Orders
If you’re looking for an item that’s not in stock, your local O’Reilly Auto Parts store can help. Just call or stop by for more details.
Buy Online, Ship to Home
Once you’ve selected a store and the items you’re looking for, you can choose the “Ship to Home” option to have your order delivered to you.
Shipping & Delivery
O’Reilly Auto Parts is pleased to offer Next Day Delivery on over 100,000 parts available on OReillyAuto.com.
Missing Orders
My order should have been here by now. How can I be sure it isn’t lost or stolen?
OReillyAuto.com Information
At O'Reilly Auto Parts, we are concerned about your safety and want to prevent damage to your vehicle. With today's vehicles, purchasing and installing auto parts can be a complicated process. We understand this. That is why we have Professional Parts People and powerful search software to help you through the process.
COVID-19 Update: A Message to Our Customers
At O’Reilly Auto Parts, Safety & Wellness, Along with Excellent Customer Service, Are Long-Standing Core Culture Values.
How long does it take to get points back from a return?
If a purchase is returned, the points earned will be deducted from your account. It may take up to 60 days for your account to reflect point deductions from returned merchandise. If a reward is issued for the points earned from a returned purchase, this may result in a negative points balance on your account.
How to contact O'Rewards customer service?
If you are an O’Rewards member and your points from an in-store or online transaction are not showing up on your account within 48 hours of your purchase, you may contact our Customer Experience team at (800) 283-3096 or Live Chat with them. They will be happy to assist you in logging your O’Rewards transaction (s).
