Full Answer
What is overstock’s return policy?
Overstock should receive all your return items within 45 of invoice date in their return facility. For the items that are in new and original condition, you can initiate return as per the company’s 30 days return policy. If your item is in new and unopened condition, you will get the full refund.
What is the return policy for oversized items?
You may initiate a return for most new and unopened oversized items within 30 days of delivery. A refund will be issued if the item is in new and unused condition with all original materials included with the shipment.
How long does overstock take to ship back?
Please check your tracking frequently for updates. Does Overstock accept returns? You can set up a return for most new and unused products within 30 days of its delivery. For more details, please review our Standard Return Policy.
What is the standard return policy for items purchased online?
Standard Return Policy. With our simple returns process, you can shop online worry-free. If something doesn’t work out, you can send most items back within 30 days of delivery.*. Start the return process within 30 days of receiving your item.
What happens if a product is not defective?
Does Overstock issue O-pology?
About this website
Are items returnable on Overstock?
We inspect all returned items when they arrive at our processing facility. If your return is a result of an Overstock error or defective product, we will refund the full cost of the merchandise and original shipping charges. You can expect to receive your refund within four weeks of shipping your package back to us.
How long do I have to return something to Overstock?
Overstock allows customers to send back most products within 30 days of receiving them. The items you wish to return must be in new, unused condition with all original tags, labels, and accessories.
How do I return an Overstock order?
How to Return an ItemClick Here and sign into your account.Click the Orders & Returns tile from your Dashboard in My Account.Click Return Item next to the item you want to return.Provide your return information.More items...
Does Overstock have free shipping returns?
Unfortunately, Overstock doesn't offer free returns. Shipping costs of returned items are always the responsibility of the customer. The online retailer will refund the shipping charges only if the ordered item is defective.
Does Overstock make you return damaged items?
Please keep all original packaging materials for 30 days to return an order in the rare case you discover damage or defects after delivery. If you discover damage or a defect after delivery, contact Customer Care. We will work to resolve the issue and, in our sole discretion, we may: Authorize a return.
Can I return assembled furniture to Overstock?
Please Note: Other than a return or exchange due to an error on our part, we cannot refund shipping and handling charges. All returned products must be in their original condition and packaging. Unfortunately, if products have been assembled or modified, we cannot take them as returns.
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Is it safe to order from Overstock Com?
Overstock.com is a legitimate and reliable website. Because of its vast selection of liquidated products, Overstock.com can be a good choice for anyone looking for a particular item from a specific major retailer. We like Overstock.com for its affordable prices, loyalty program and money-back guarantee.
Does Overstock have a warranty?
We o er a limited lifetime guarantee on the frame and suspension inside your new furniture. If it warps, twists or otherwise fails to perform in any way during the normal lifetime of the piece, we'll make it right -- no questions asked.
Does Overstock charge shipping?
Standard Shipping to the U.S. Currently, we are offering standard free shipping everyday on U.S. orders shipping to the lower 48 states. This free shipping offer excludes Alaska and Hawaii, P.O. Box or APO/FPO/DPO and International orders. Most standard orders ship within 1-2 business days.
Where is Overstock Com located?
Salt Lake City, UtahOverstock.com (NASDAQ: OSTK) is an online discount retailer based in Salt Lake City, Utah that sells a broad range of products including furniture, rugs, bedding, electronics, clothing, jewelry and cars.
How much does it cost to return a rug to Overstock?
You return a non-defective or undamaged product We reserve the right to deduct the return shipping fee, which generally ranges from $100 to $695 or more (depending on size and weight), if the item is not in its original condition upon arrival back at our warehouse.
Does Overstock have a warranty?
We o er a limited lifetime guarantee on the frame and suspension inside your new furniture. If it warps, twists or otherwise fails to perform in any way during the normal lifetime of the piece, we'll make it right -- no questions asked.
Is it safe to order from Overstock Com?
Overstock.com is a legitimate and reliable website. Because of its vast selection of liquidated products, Overstock.com can be a good choice for anyone looking for a particular item from a specific major retailer. We like Overstock.com for its affordable prices, loyalty program and money-back guarantee.
Does Overstock give full refunds?
Overstock does guarantee a full refund for your product. And if the return is due to a mistake done by Overstock, they will also cover the cost of...
Can I return Overstock product after use?
Certain items, such as swimwear and designer clothing, cannot be returned after use. Additionally, mattresses and mattress toppers and pillows can...
How long do Overstock refunds take?
From beginning to end, you can expect an Overstock refund to take about four weeks. This 30 day timeline is started after you ship the product back...
Overstock Return Policy [ Easy Return – Refund & Exchange ]
Start Your Return Conclusion. The Overstock return policy has 30 days return window. Our aim is to make returns and exchanges as simple as possible. You need to save your receipt or packaging slip and all original tags to receive full refunds.
Product-Specific Return Policies - Overstock.com
Excellent: (100% Refund) Within Overstock’s Jewelry & Watch 30-day Return Policy. Pristine showcase condition. New, unworn, and needs no refurbishing. Arrives in new, undamaged, original box or case.
How to Return an Item - Overstock.com
How to Return an Item. Initiating a Return. Returning an item is easier than ever! Please follow these steps to start the online return process*: Click Here and sign into your account.; Click the Orders & Returns tile from your Dashboard in My Account.; Click Return Item next to the item you want to return.; Provide your return information.
Overstock Return Policy in a Nutshell - DoNotPay
If you can’t make sense of the Overstock return policy, rely on our guide to show you the way to a refund or exchange. DoNotPay gets your money back in no time!
[Resolved] Overstock.com Review: Return scam - ComplaintsBoard.com
We ordered a comforter set for our California king sized bed. It was beautiful and we really liked it but it was not the proper size. It was the same size as a standard king sized bed so it would not properly fit. We returned it with the enclosed return label. When Overstock received it they...
How to return an overstock order?
Step-2: Now, just follow the steps written in ‘Return by a mail’ tab to proceed. You can also contact the Customer Care team and they will assist you with your return.
How long does it take to return an Overstock item?
The period for return – 30 days. You have bought some items from Overstock and you aren’t satisfied with your product, you may return or exchange your product through Overstock exchange policy. Do remember to keep your purchase in original condition and the same packaging that you got it with. However, if the returned item is opened ...
What does "express" mean in refunds?
Express as the name, indicates processes your refunds immediately to the original payment method. There are some distinctions that we have listed in the table below:
What is overstock.com?
Overstock.com is an American e-commerce retailer engaged in the selling of home décor, furniture, bedding, and a lot more type of merchandise. The overstock Return policy is very descriptive and we have made it easy to understand for you. Go through the article to understand the Overstock Returns.
How long does Express return?
For most of its products, Express follows 60 days easy return policy. However, there are some products with some conditions attached, go through the table below to get an idea about product-wise return policy.
How long does it take to return an Express order?
If you order any Express merchandise and you are not satisfied with it then you can make a return easily. Express accepts the returns of its products within 60 days of purchase, following its return policy.
What to do if you lost your Express purchase slip?
If you have lost your purchase slip, no need to worry. Express store officials will conduct a courtesy search of their database to locate your original purchase.
How long does it take to return overstock?
Overstock allows customers to send back most products within 30 days of receiving them. The items you wish to return must be in new, unused condition with all original tags, labels, and accessories.
Does DoNotPay return items?
DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.
Does Overstock return policy apply to third party sellers?
Note that the Overstock return policy doesn’t apply to third-party sellers on Overstock.com. To return a product to any of these sellers, you should refer to the seller’s specific rules.
Can you get a refund from Overstock?
When it comes to watches and jewelry, you can qualify for a full, partial, or no refund at all. Upon inspection, Overstock may determine that the product is in excellent, good, fair, or poor condition based on the following criteria:
Can you return overstock free?
Overstock free returns are not a thing yet. If you’re returning an item due to buyer’s remorse, all shipping costs are your responsibility. In case the return is a result of a failed delivery or defective product, the company will cover the return shipping charges.
What happens if you return an item that is overstock?
We inspect all returned items when they arrive at our processing facility. If your return is a result of an Overstock error or defective product, we will refund the full cost of the merchandise and original shipping charges.
Where to check refunds on Overstock gift card?
Refunds issued back to an Overstock gift card/ in store credit can be checked in the Payment Preferences & Balances under Account Settings.
Where are Club O rewards deposited?
Credits issued as Club O rewards are deposited into your Rewards Bank in your Overstock account. This is different than in-store credit, as you can control when/how to spend the rewards. Credits issued as Club O rewards are typically available immediately, however if you are logged into your Overstock account at the time that the credit is issued, you may have to log out and log back in to see it.
What is in store credit?
In store credit is applied automatically at check out. Your available in store credit balance will be used to cover all or parts of the balance of your order until it has been used in full.
Does Club O offer free returns?
Club O members enjoy free returns on select items when they choose an in-store credit refund. For more information on how Club O can help you save money, click here.
Do Club O refunds go back to original payment?
Refunds for returns are usually issued back to your original payment method unless you are a Club O member and are opting for a Free Return for In-Store Credit.
How strict is the Overstock return policy?
Compared to many other companies, the Overstock return policy is quite lenient. 30 days is plenty of time to decide if you do or do not want an item and the return process is rather simple.
How To Return a Overstock item?
The return process for an Overstock item is fairly straight-forward although you need to fill out a return item form and you must have an Overstock account.
Does Overstock take returns without a receipt?
You do not need a physical receipt of your product when making an Overstock return because the company will hold all records of the sale.
What items cannot be returned to Overstock?
Overstock has certain items that it will not accept returns for, such as:
Can you return an online purchase to the store?
Overstock does not have physical in-person stores so you cannot return them to an actual location.
How long does it take to report a defective item to Overstock?
All damage and defects must to be noted on all copies of the delivery receipt and/or a Bill of Lading and reported to Overstock Customer Care within 24 hours.
How long does it take for Overstock to pick up an item?
The carrier will call you to make an appointment for the pickup, usually within 24 to 48 business hours.
How long does it take to get a refund for oversized items?
You may initiate a return for most new and unopened oversized items within 30 days of delivery. A refund will be issued if the item is in new and unused condition with all original materials included with the shipment.
Why not discard a product?
DO NOT discard the product itself because it may be necessary for the carrier to inspect the item and report on the damage.
What happens if you return a product that is damaged?
If the return is a result of damage or defect, we will refund the full cost of the merchandise and shipping charges.
Do oversized items get inspected?
All returned oversized items are fully inspected upon their arrival back at our warehouse.
Do you have to inspect your package while the carrier is still at your home?
Please make sure you thoroughly inspect your item while the carrier is still at your home . Any damages/defects MUST BE NOTED upon signing for the delivery.
What Is Overstock’s Return Policy?
Overstock offers an easy return policy for its customers. If you are not happy with the purchased product and want your refund, then you need to return your purchase item within 30 days of the delivery date with the original receipt. The Overstock inspects all returned items, your return product must be unused or new with all original tags attached.
How to return an item to Overstock?
For processing an online return log into your Overstock account, then go to the My Account and fill the return initiation form and receive your shipping label. Then click return item and provide your return information or reason, click submit button.
How long do you have to return a defective Overstock item?
But don’t worry you can return your damaged item within 30 days of the purchase to Overstock for refund or replacement.
What happens if you return a damaged product?
When returning your damaged product, they will refund the full cost of the item with shipping charges.
How long does it take to get a refund from Overstock?
After that, they will process your refund. And the refund will be issued in the original form of the payment, you can expect to receive a refund within 4 weeks of shipping your package back to Overstock.
How long is the return window for Overstock?
The Overstock return policy has 30 days return window. Our aim is to make returns and exchanges as simple as possible. You need to save your receipt or packaging slip and all original tags to receive full refunds.
Is Overstock a retailer?
Overstock is an online-only retailer, all your returns will be processed by mail.
How to return items on eBay?
Click Return Item next to the item you want to return.
Is it easier to return an item?
Returning an item is easier than ever! Please follow these steps to start the online return process:
Can you use original packaging on a package?
Ensure that your item is packaged well and is in a box suitable for shipping. If you can use the original packaging that the item came in, that is great! If it is not usable, that's ok. Any box that you have that fits the item and will protect it from damage as it makes its way back to us is fine.
Can Overstock send back a box?
Overstock is unable to send a box to send your return back in, so please make sure you keep that packaging until you are sure you do not need to return the item.
What happens if a product is not defective?
If the product is not defective, return shipping fees will apply.
Does Overstock issue O-pology?
At Overstock, we take pride in our customer service and always issue an O-pology™ when it’s due.
