How do I return something to OXO?
For all returns or exchanges, items must not be washed, worn or damaged. All original tags must be attached and you'll have to present a valid receipt. Please note that orders purchased via PayPal will only be eligible for a refund if you send your items back to our distribution centre.
Do OXO products have lifetime warranty?
LIMITED LIFETIME WARRANTY The warranty covers defects in materials and workmanship in your OXO®, Good Grips®, and Softworks® cookware (the “product”) for the warranty period defined below.
How do I contact OXO customer service?
If you are otherwise unsatisfied with your purchase, you should contact OXO's Customer Service at (800) 545-4411.
How long does it take OXO to ship?
3 - 5 business daysShipping PoliciesShipping MethodDelivery TimeCostStandard Delivery - Delivery via: Fed Ex Ground, UPS, USPS3 - 5 business days *Flat Rate $9.00 for orders below $39.99, orders above qualify for free shipping1 more row
How do you fix oxo container lids?
2:534:23Fix OXO Pop Top Lids Containers fast - step by step video instructionsYouTubeStart of suggested clipEnd of suggested clipJust bend that clip back into shape carefully. Now after you put that middle lid back in take theMoreJust bend that clip back into shape carefully. Now after you put that middle lid back in take the screw on lid. And just go against the arrows. Let that click into place.
Where are OXO spatulas made?
ChinaProduct informationItem Weight0.15 PoundsCountry of OriginChinaItem model number1071536Customer Reviews4.7 out of 5 stars 14,957 ratings 4.7 out of 5 starsBest Sellers Rank#959 in Kitchen & Dining (See Top 100 in Kitchen & Dining) #5 in Spatulas8 more rows
Where is the OXO company located?
New York CityOXO (/ˈɒksoʊ/ OKS-oh) is an American manufacturer of kitchen utensils, office supplies, and housewares, founded in 1990 and based in New York City.
Where is OXO serial number?
OXO 4K serial number is the same as network WiFi Camera OXO4K_XXXXX. If you have your product's original packaging, you can check the box cover to find the serial number.
How long does it take for shipment?
How Long Will It Take for My Package To Arrive—USPSService TypeShip TimePriority MailBetween one and three daysFirst-Class MailWithin three daysFirst-Class Package ServiceBetween one and three daysUSPS Retail GroundBetween two and eight days2 more rows
How long does a package take to ship?
Domestic Mail & Shipping ServicesServiceShipping TimeMail or PackageUSPS Retail Ground®2–8 DaysPackagesMedia Mail®2–8 DaysPackagesFirst-Class Mail®1–5 DaysMailFirst-Class Package Service®2–5 DaysSmall Packages (up to 13 oz)2 more rows
How long does a delivery take after being shipped?
Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted. International orders normally arrive within 2-4 weeks of shipping.
How long does it take to get a refund from OXO?
Merchandise may be returned for a refund for any reason within 30 days from the shipping date. After 30 days , only unused and unwashed merchandise may be returned for a refund. OXO products must be unopened to receive refund.
How long do you have to return a product after the date of manufacture?
If your product has a material or workmanship flaw, you may return it within two years of its manufacture date. To find the manufacture date, check the label inside of the product.
How long does it take to file an insurance claim with OXO?
You understand and agree to file by emailing help@joinoxo.com no later than 48 hours after the end of the incident for OXO insurance coverage to apply, unless you are rendered incapable of doing so. You understand and agree to detail the full nature of the claim and allow time for damage or loss assessment, dispute arbitration, or remediation at OXO’s sole discretion. You understand and agree that failing to file a claim within 48 hours of the event occurring may forfeit OXO insurance cover during your Service Period and you will be solely responsible for all repairs and any loss or liability arising from the incident.
What happens if you violate OXO drivers policy?
You agree that any violations of this Driver Policy or our Terms of Service from actions taken by you may result in costs charged to your account, at OXO’s sole discretion, to recover all resulting and administrative costs.
How long does it take for a $150 deposit to be released?
You agree and understand that a one-time deposit of $150 may be held from your first Service Period and will be released back to your payment card no later than ten (10) business days after the date of your last Service Period.
Is OXO liable for traffic violations?
You understand and agree that you are solely liable for traffic tickets and moving violations, and any other traffic violations that occur during your Service Period, including all resulting fees. You understand and agree that OXO may choose to challenge, settle, or assign to you violations that occur during your Service Period; and you authorize OXO to release information relating to your account to any government agency or court necessary to settle such claims.
Does OXO cover personal items?
You understand and agree that personal items left in the car are not covered by OXO’s insurance policy before, during, or after a Service Period. It is your responsibility to remove personal belongings from the Vehicle when you are not present with it.
Frequently Asked Questions
Through the years, we've heard some excellent questions from our customers. We've compiled a list of Frequently Asked Questions that may hold the key to your query.
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