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Return Policy
- Return must be lodged within 30 days of the order delivery date.
- Merchandise must be in its original condition, and must not be worn, washed, altered, stained or perfumed.
- Merchandise must have all tags, including any Sage and Paige hangtags, attached.
Full Answer
Why does sage and Paige refuse to accept returned items?
To ensure a positive shopping experience for all customers, and to prevent fraud, abuse or misuse of the Returns Policy, Sage and Paige may refuse to accept returned items if we identify an unreasonable or excessive return pattern, or if we otherwise reasonably believe you are overusing or abusing our Returns Policy.
How do I contact Paige?
PAIGE Online Sales. 2608 East 37th Street. Vernon, CA 90058. (856) 446-3552. help@paige.com. For Press and Marketing Inquiries. (310) 733-2100 x269. allieg@paige.com. For Domestic Distribution Inquiries.
Why subscribe to the Paige newsletter?
The PAIGE newsletter is a great way to stay up to date on our latest styles, sales, and exclusive web offers. submit newsletter subscriptionProvide a valid email Your email has been sentThank you
What is Paige?
PAIGE is dedicated to designing the pieces you'll live in. Explore our lifestyle collection of premium denim jeans and apparel for men and women. Skip to content JOIN OUR MAILING LIST AND RECEIVE
BUY NOW, PAY LATER
SHOP YOUR FAVORITE PAIGE PIECES NOW WITH AFTERPAY. NOW, YOU'RE ABLE TO PAY FOR ANY PURCHASE OVER $35 OVER FOUR EQUAL INSTALLMENTS, INTEREST FREE. THAT MEANS YOU CAN SHOP NOW AND PAY WHEN IT SUITS YOU BEST. READY TO START SHOPPING PAIGE WITH AFTERPAY?
KEEP TRACK OF YOUR AFTERPAY ORDERS
LOG INTO YOUR AFTERPAY ACCOUNT TO VIEW YOUR ORDERS, MAKE PAYMENTS AND MANAGE YOUR ACCOUNT DETAILS.
THE AFTERPAY FAQ
Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them later. Payments are made in four equal installments, automatically taken every 2 weeks, without any interest.
PAYMENT SCHEDULE
Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.
DELIVERY
Afterpay orders are delivered within our standard shipping time frames like any other order from PAIGE.com.
RETURNS AND EXCHANGES
Afterpay returns follow our standard return process. Contact Customer Support for inquires. Please note, refunds for Afterpay will first be refunded from PAIGE to Afterpay, and then to you. We cannot provide an exchange or cash refund. Have more questions about Afterpay returns? Go to help.afterpay.com.
Damaged Items
If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We will email you a return label for sending back the merchandise.
Shopping
Our How to Order guide tells you everything you need to know place an order.
FAQs
Standard US Shipping – Orders will ship within 1-2 business Days of the time the order is placed. (Please note these times will change if an item is on pre-order)
Privacy
This Privacy Statement describes how we collect and use your information and gives you options as to how your information is used. We suggest you review this Privacy Statement periodically, as we may update it from time to time.
How long does it take to return Sage and Paige?
Sage and Paige is committed to customer satisfaction – if you are not satisfied with your purchase, simply return it to us within 30 days of the order delivery date.
Does Sage and Paige do a thorough inspection?
The Sage and Paige team does a thorough inspection of all goods before shipping, and we stand behind the quality of our product. If you believe you’ve received a faulty item, please contact our Customer Service Team.
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 5-7 business days.
Returns Process
International Returns
- For returns other than Australia or USA, please contact the Sage and Paige Customer Service Team via returns@sageandpaige.com to process International Returns. We are unable to offer return labels for International Orders. Duties and taxes are not refunded on international returns.
Exchanges
- Unfortunately we are unable to process exchanges. Instead, simply return it for Store Credit and you can order an alternative size or product separately.
Return Processing
- Please allow 5-10 business days after receipt of your package to process your return, but high-volume periods, especially around the holidays, could cause delays. We apologise for any inconvenience. If you’re concerned that your return has been delivered but not processed in a timely fashion, please contact returns@sageandpaige.com
Store Credit
- Store Credit will be provided in the form of a Gift Card. Sage and Paige Store Credit: 1. Is valid for 2 years from the issuing date 2. Can only be used at sageandpaige.com.au 3. Store credit cannot be transferred to another person or account. 4. Your use of store credit constitutes your agreement to our Terms & Conditions. 5. Is not redeemable for cash and cannot be applied on p…
Faulty Items
- The Sage and Paige team does a thorough inspection of all goods before shipping, and we stand behind the quality of our product. If you believe you’ve received a faulty item, please contact our Customer Service Team via returns@sageandpaige.com. Photo evidence of a fault claim is required prior to approving the return.