If you purchased directly through us (online, by phone, or in a Tempur-Pedic only Flagship store locations) you may return mattresses within the 90-night trial period. The 90-night trial period does not apply toward closeout/final sale mattresses or other products. Pillows, power bases, bedding, accessories, etc. are non-returnable items per our return policy here.
Full Answer
Can I return or exchange my Tempur-Pedic product?
If you bought your Tempur-Pedic product from a retail store that carries our products, your purchase is subject to the return and exchange policies of that retailer. Need Help?
What is the warranty on Tempur mattresses?
After your first 90 Nights, you can sleep soundly knowing you’re protected from product defects by our 10-Year Limited Warranty on mattresses. While we do not accept returns on Foundations, TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases, we stand by their quality with compelling warranties.
What is the warranty on my Tempur-Pedic power base?
TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases have a 3-year full parts and labor warranty with a 25-year limited warranty on the frame. If you experience problems with your power base, call us 800-821-6621 to talk to the Tempur-Pedic specialists at the manufacturer. They can help, whether it’s a simple question or a warranty-related issue.
Can I Return my Tempur power base?
While we do not accept returns on Foundations, TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases, we stand by their quality with compelling warranties. TEMPUR-Ease, TEMPUR-Ergo and TEMPUR-Extend power bases have a 3-year full parts and labor warranty with a 25-year limited warranty on the frame.
Can you return Tempur-Pedic pillow?
Given the personal nature of these products, we accept returns only if the item is damaged at delivery or if there is a product defect. Each of our products carries a warranty to protect your investment.
How long are Tempur-Pedic pillows good for?
around 4-5 yearsFor those wondering how long do TempurPedic pillows last, you can expect to keep your TempurPedic pillow for around 4-5 years. The company makes its pillows with high-quality materials that help to increase their durability.
Does Tempur-Pedic have a guarantee?
Your new Tempur-Pedic® mattress and flat foundation are covered by a 10-Year Full Replacement Limited Warranty. For 10 years after you purchase your new mattress or foundation from Tempur-Pedic or an authorized Tempur-Pedic Retailer, when it has a defect covered under the warranty, we will replace or repair it.
Are Tempur-Pedic pillows toxic?
Their signature material, called TEMPUR, adjusts to an individual's shape, weight, and temperature. It holds a CertiPUR-US certification, which means the manufacturing process does not use certain harmful chemicals and has a low gas emission level.
Do Tempur-Pedic pillows get softer over time?
Memory foam pillows become soft over time. The more you sleep on your pillow, the softer it becomes. Sleeping on it works the same way as applying pressure, only that it takes more time. You will notice significant softening during the initial days of use.
When should I replace my Tempur pillow?
5-yearBrent Pfister, vice president of marketing at Tempur-Pedic, says that while regular polyester pillows typically need replacing as often as 6 months, higher quality pillows can last up to a few years. (Tempur-Pedic's pillows have a 5-year warranty, for what it's worth).
Why is my Tempur-Pedic so uncomfortable?
Why Is my Tempurpedic Pillow or Mattress so Firm? According to ecosa, a mattress manufacturer, a Tempurpedic pillow or mattress may feel a little bit uncomfortable at first, just like a brand new pair of shoes. They may feel too firm and require an adjustment period to settle.
Does Tempur-Pedic lose shape?
Though Tempur-Pedic mattresses are known for lasting longer than other types of mattresses, they do wear out eventually. As they wear out, the mattress may become lumpy or too firm for comfortable sleep. The memory foam is filled with air when the mattress is new, but as the air compresses, the mattress becomes denser.
Is my Tempur-Pedic hurting my back?
1. Tempur-Pedic Causes Lower Back Pain. A common complaint regarding Tempur-Pedic mattresses, and memory foam mattresses in general, is an issue with lower back pain. Memory foam inherently doesn't have a significant amount of support.
What is inside a Tempur-Pedic pillow?
Q. What are TEMPUR pillows made of? A. Designed to offer pressure-relieving support within a huggable, easily-shaped design, the Comfort, Traditional and Ombracio pillows are made up of shredded TEMPUR material, enclosed in a TEMPUR membrane.
Does Tempur-Pedic contain formaldehyde?
Made without CFCs, mercury, lead and heavy metals. Made without formaldehyde.
Can bed bugs live in Tempur-Pedic mattresses?
The Harmful Effect Of Bed Bugs On Your Memory Foam Bed bugs can live on any mattress, including memory foam.