Are Patagonia online returns free?
Visit our Returns page. You will need your order number and email to begin the online return process. We recommend using our $5.00 return shipping label which includes tracking and insurance. The cost will be deducted from your refund amount or merchandise credit.
How do I return online orders to Patagonia?
Simply use our Return Form or visit a Patagonia-owned store....Return PolicyIf you have your order number, we recommend using our $5.00 printable return shipping label, which includes tracking and insurance for your package.The $5.00 shipping label cost will be deducted from your refund or merchandise credit.More items...
How many days do I have to return Patagonia?
Per our Good Food Guarantee, if you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for replacement or refund. Returns are accepted within 90 days of purchase.
Where do I mail Patagonia returns?
Patagonia Repairs & Returns 8550 White Fir St. Reno, NV 89523Please be sure to ship the package with a carrier that can provide tracking and insurance. ... If you live close to one of our Patagonia Retail Stores, you may take your return there to have your refund or exchange processed.More items...
Do I need a receipt to return Patagonia?
If you can provide a receipt or other proof of purchase, we will refund the amount paid in the form of a Patagonia Gift Card. Without proof of purchase, you will be issued a Gift Card for the last known sale price of the item.
Can I exchange my Patagonia for a different size?
Through our online exchange process, you'll order the new size/color at no charge and get a free return shipping label. We reserve exchange orders for 14 days. If we don't receive your return package within that time, your exchange order will be canceled.
Does Patagonia run small?
Patagonia sizing is mostly true to size. However some items - notably shorts and trousers - are cut larger than a usual size, so if in doubt consider going a size down. Helpfully, the label also adds a guide to how a garment is designed to fit, on a scale from form-fitting to relaxed.
How good is Patagonia warranty?
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
What is Patagonia worn wear?
"Worn Wear is a set of tools to help our customers partner with Patagonia to take mutual responsibility to extend the life of the products Patagonia makes and customers purchase. The program provides significant resources for responsible care, repair, reuse and resale, and recycling at the end of a garment's life."
What shipping service does Patagonia use?
UPS WorldwideFor all orders placed on our US website for delivery to the international locations above, your order will be shipped using UPS Worldwide Expedited from: Patagonia, 8550 White Fir St., Reno, NV, 89523, United States. The shipping cost varies with each shipping destination and shipping method.
Are Patagonia repairs free?
Patagonia will repair all our gear, covered by our Ironclad Guarantee, free-of-charge. Once your repair is complete, we'll ship your item back to you with the return shipping costs covered by us. Please note, if your garment is not sent in freshly wash, you may incur a laundering fee.
Is Patagonia a good brand?
We've given Patagonia an overall rating of “Good”, based on our own research. This brand lives up to the standards it set itself by pushing for sustainability across the board.
How do I contact Patagonia customer service?
Please call (775) 747-1992 or chat with us online. ¿Se atiende a los hispanohablantes?
Does Patagonia run small?
Patagonia sizing is mostly true to size. However some items - notably shorts and trousers - are cut larger than a usual size, so if in doubt consider going a size down. Helpfully, the label also adds a guide to how a garment is designed to fit, on a scale from form-fitting to relaxed.
Is Patagonia worn wear returnable?
We only issue a credit for functional used gear that is within the Worn Wear program guidelines, and we do not return any items that we receive back to the customer for any reason.
Are Prana returns free?
Our exchange process involves two separate transactions. You will need to return the item(s) you want to exchange, and place a new order for the replacement items. We offer free return shipping and outgoing shipping for exchanges.
Return Policy
You are welcome to return anything that was ordered from Patagonia.com...
Learn More about Our Operations during COVID-19
We’ve worked hard to establish protocols and safety measures in our distribution centers...
International Shipping Information
If you live outside the United States and would like to place an order...
Store Returns
Patagonia stores are happy to accept your returns or help out with an exchange...
How do I return a gift?
Not quite what you wanted? You can return any Patagonia item you received as a gift...
Patagonia Return Policy Broken Down
Patagonia doesn’t have a defined return time frame. You can return products at any time, but items returned more than one year after the purchase will be refunded with a Patagonia merchandise credit.
How Can I Return Products to Patagonia?
You can return unwanted or defective products via mail or to any Patagonia store. Returns are possible to authorized dealers but only for the items you purchased from them originally.
Patagonia PRO Returns
If you’re a member of the Patagonia PRO program, you have to process your return on the website. To do so, you should:
Can I Return Patagonia Items I Received as a Gift?
Yes—you can return any gifts from Patagonia for merchandise credit. You can use credits:
Returns Made Simple With DoNotPay
To initiate and complete Patagonia returns effortlessly, let DoNotPay do it in your stead. Our Item Return Request feature simplifies the complicated return process whether you opt for an exchange or a refund.
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