Can I return my rental car early Payless?
If you do not cancel your reservation 48 hours prior to the scheduled pick-up time or if you fail to rent the car, the entire prepaid amount will be forfeited. If you return the vehicle before the original return date (early return), you will not be refunded any portion of the payment.
Can you return a rental car at any time?
If you return your rental car at a time other than what is on your rental agreement, the company might charge a fee for modifying your reservation. While the rental car company will ordinarily charge only for days used, there might be additional fees involved with changing the contract after pickup.
Can you return a rental car early and get a refund?
If you need to drop off your car earlier than expected, call the local number the rental company should have given you with the paperwork you got when you picked up the car. You will not receive a refund for the unused days, but there shouldn't be any charges for returning the car early.
Can I return my rental car late?
After the grace period you'll likely have anywhere between two and seven hours to return the car. During that time, the company will charge you an hourly late fee. Once that period ends and you still haven't returned the car, you could get charged a full extra day for the vehicle.
Can you return a rental car a few hours early?
You can but in some cases there could be an extra charge - seems illogical but that's the way it is. I suspect it depends on the company but I asked once where I had an early flight where I would be returning the car about 1/2 hour before they opened in the morning (off-airport site with shuttle to terminals).
Do you have to fill up a rental car before returning it?
It's true, car rental companies are strict about vehicles returned without a full tank of gas. They even have new technology that can detect when a gas tank isn't completely full. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport — and to keep your receipt.
Can I change my rental car if I don't like it?
If you are absolutely not satisfied with a car you have rented, many rental companies will offer you the chance to swap. It's better, easier, and faster to do this early, so be sure to inspect the car and check if you're okay with it right before you pick it up.
What happens if I return my rental car to a different location?
A drop charge is a fee for picking up a rental car at one location and returning it to a different location. The rental car drop fee varies depending on location and time of year. If you have to pay a drop charge, it will be disclosed at the time of reservation.
Can you return a rental car to a different location Enterprise?
At participating Enterprise rental locations, a vehicle can be rented in one location and returned to another; however, please be advised that: Some one way rentals are assessed a one-time drop charge or mileage charge in addition to the rental rate.
Can I extend my car rental?
Extending Car Rental at an Airport Branch At this time, the only way to extend your rental is to call us. When extending a rental, the branch will need to place an additional authorization on your credit or debit card. Your rates are subject to change based on the length of your rental extension.
What happens if you never return a rental car?
If they do not return the item as agreed, they could be charged with an offense, and, if convicted, face jail time and steep fines. A person could be charged with this offense for overlooking the rental period on the vehicle or believing the agreement had been extended when it hadn't.
How are rental car days calculated?
Rental agencies use a 24-hour billing cycle to define a single rental day. For example, if you picked up a car at 11AM on Monday and returned it prior to 11AM on Tuesday, you would be billed for one day. Most car rental agencies allow a 30-minute grace period.
Can I return a car early to enterprise?
At Enterprise, we do not charge customers more for returning a car early, and you will only be charged for the days you had the vehicle (excluding prepaid reservations).
Why do car rental companies charge a drop fee?
U.S. rental car companies have typically charged a drop-off fee (also known as an inter-city fee or mileage charge) by either adding it on to the rental car rate or bundling it into the daily rate, in order to dissuade customers from booking one way rentals.
Can I return a car early to Hertz?
Please note that we are unable to give a refund if you return the vehicle early.
What happens if I keep my rental car an extra day enterprise?
If you return the vehicle 2 ½ hours or more from the time it was rented on a subsequent day, you will be charged for an additional day of rental. Please Note: A vehicle that is returned after hours will not be checked in until the next business day.
How long does it take to report an accident to Payless?
Immediately contact the police to complete an accident report and then notify the Payless rental location within 24 hours of the accident. In most incidents, you will need to return to the rental office to complete an accident report for Payless Car Rental's records and your own. This report is for both parties' protection, and is particularly important if you have purchased a waiver of damage.
How long is the grace period for a rental car?
Rental is based on a 24-hour period. The customer receives a 29-minute grace period. If he/she keeps the vehicle after this time, an hourly rate will apply from minute one.
What happens when you receive a recall notice?
In the United States, when we receive a safety recall notice from a vehicle manufacturer under the Motor Vehicle Safety Act, we identify the affected vehicles in our fleet and place them on a "hard hold" in our reservations system, which prevents them from being rented. We then do not rent these a vehicle until we are able to implement a remedy that has been approved by the manufacturer and the National Highway Transportation and Safety Administration (NHTSA).
Does Payless offer roadside assistance?
Yes, Payless offers customers the opportunity to add the Payless Roadside Service plan, which provides help 24 hours a day, 7 days a week every day of the year including holidays. RSP is offered as an optional product at most Payless Car Rental locations in the United States and Canada. The cost may vary from location to location, please refer to the individual location policy under keyword “Roadside Assistance”. For more general information, click here.
Who is Sedgwick Claims Management Services?
Sedgwick is Avis Budget Group’s third party administrator and handles our vehicle damage claims. If you have questions regarding the bill, please contact Sedgwick directly to discuss. They can be reached at (866) 446-8376 or vdcrecovery@Sedgwick.com.
Who is responsible for traffic violations?
Traffic violations are the responsibility of the renter. A third party subrogation company may be utilized to recover any fees associated with unpaid traffic violations. A service charge in addition to the cost of the violation may be assessed to defer the cost of collection.
What is enhanced license?
Enhanced licenses contain the words: enhanced or permis de conduire plus. Customer with a foreign driver (s) license (other than a U.S. or Canadian driver (s) license) may be required to also present a valid passport as a secondary form of identification at the time of check out.
What are the requirements for a rental car?
All drivers must meet the renting location's minimum age requirements, have a valid driver's license, clean driving record, and present a major credit or debit card in his/her own name at the time of rental.
How much is a credit card hold on a car rental?
CREDIT CARD HOLD: The estimated amount of the rental plus up to $250.00 will be authorized against your credit card at the time of rental. Unused authorizations will be released upon return of the vehicle.
Do you have to show your name on a business credit card when renting?
The estimated amount of the rental plus a security deposit will be billed against your credit card at the time of rental. Business Credit Cards must also display the renter's name.
Does Payless accept prepaid cards?
Payless accepts prepaid cards for payment at car return only.
How much is a credit card hold for a rental car?
Generally, at the time of rental, we'll require a credit card hold of $250. This is in addition to the cost of the rental. While a debit card is an acceptable form of rental prepayment online, it may not be accepted for the credit hold required when you pick up your car.
What happens if you don't return a Payless car?
If you fail to return the vehicle as agreed, Payless will obtain additional authorizations from your account to cover the rental charges.
What happens if my debit card fails?
If the debit card fails to meet our debit card criteria, you may either be unable to rent a Vehicle. or required to present a major credit card in your name to qualify for rental at this location.
Why do you need to retain reservation confirmation number?
Retain your reservation confirmation number as it is necessary for modification or cancellation refund requests.
What happens if your last name does not match?
If the last names do not match, for security purposes the prepaid reservation will not be honored. Your quoted rental rate is based on the exact parameters (locations, dated, etc.) of your particular rental - changing your confirmed reservation parameters could result in a different rate.
How long does it take for Payless to release a hold?
This hold may take up to two weeks to be released by your bank.
Do you need to have the same credit card for a prepaid reservation?
If the last names do not match, for security purposes the prepaid reservation will not be honored.
What is PAE in insurance?
PAE provides accident, medical, death and dismemberment benefits for bodily injury resulting from an auto accident PAE also provides benefits from loss or damage to certain personal property while in the rented vehicle. See brochure at location for further details.
What is RLP in automobiles?
RLP provides the minimum automobile financial responsibility limits required by the state. Not available in all states. See brochure at location for further details.
Do you need proof of insurance for Payless?
Some Payless locations require you to present written proof of auto liability and physical damage insurance coverage. Proof should include the name and address of the insurer and the policy number. Rental may be denied if you do not present the required proof of insurance coverage.
Is collision damage waiver mandatory?
Collision Damage Waiver (CDW) is not insurance and not mandatory. If you accept full CDW by your initials on the rental document at the daily rate, for each full or partial day that the car is rented to you, and the car is operated in accordance with this agreement, we assume all loss or damage to the car except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident, or recovery of the car if stolen, and except for your amount of "responsibility", if any, specified on the rental document. Partial Loss Damage Waiver (PDW) is available only where permitted by law. If you accept PDW at the indicated daily rate, and the car is operated in accordance with this agreement, we assume all loss or damage to the car up to the amount as specified on the rental document and you accept responsibility for all other loss or damage. If you do not accept either CDW or PDW, you owe for all loss or damage to the car. Loss and damage are described in the following paragraph. You acknowledge you have been advised that your own insurance may cover loss or damage to the car.
Does Payless cover liability?
Every Payless car is rented on the assumption that your personal auto policy will cover all liability claims for injuries to others that you cause. This keeps our costs down and we pass that savings on to you in the form of competitive prices. Some Payless locations require you to present written proof of auto liability ...
Does credit card insurance cover damage to car?
Insurance Covered (by my Credit Card) Your credit card may cover your responsibility for damage to our vehicle. However, that coverage is almost always secondary or excess to any other coverage you might have, such as your own auto insurance policy.
