- Any item purchased from perfectmoments.club can be returned
- The item must be returned in a new and unworn condition.
- Items which have been resized, updated and/or repaired do not qualify.
Full Answer
Does Perfect Moment run small?
They run a little big so I had to return them. otherwise I would have kept them. Very warm and beautiful! These are really well made and beautifully designed!
How do I contact the perfect moment?
Please contact our customer service team as soon as possible: customerservice@perfectmoment.com.
Where is perfect moment brand from?
The outdoorsy label Perfect Moment was founded over a decade ago by skier and extreme sport documentary film director Thierry Donard and entrepreneur Jane Gottschalk in Chamonix, France. Now, the brand's debut swimwear collection is gaining a cult following, thanks to its sporty silhouettes and bold colors.
Are Perfect Moment ski suits warm?
Insulated with allied 700 down, it'll keep you warm and dry no matter how hard the snow's falling. All this is topped off with a cosy, detachable sherpa collar, a powder skirt and zip pockets. City winters, we're ready for you. Also available in white and navy blue.
Is Perfect Moment sustainable?
Perfect Moment's environment rating is 'not good enough'. It uses some eco-friendly materials including recycled materials. There is no evidence it reduces its carbon and other greenhouse gas emissions. There is no evidence it has taken meaningful action to reduce or eliminate hazardous chemicals.
Who owns Perfect Moment sports?
Jane Gottschalk. The last day of 2017, on a sunny white and cosy afternoon, I sat down with Jane Gottschalk in Gstaad. We chatted about her brands Perfect Moment and Jax Coco, her five children and her involvement with animals.
Who is Jane Gottschalk?
Ex City girl Jane Gottschalk is co-founder of Jax Coco. An early investor in Vita Coco, when she moved to Hong Kong with her family a few years ago, she found that ready packaged versions of the drink were scarce.
What ski brands do celebrities wear?
5 Celebs Who Make Skiing and Snowboarding Look Chic as HellH&M. Padded Jacket. ... Moncler. Skinny Stretch Ski Pants. ... Perfect Moment. Intarsia Merino Wool Sweater. ... Le Specs. Viper D-Frame Acetate and Gold-Tone Sunglasses. ... H&M. Padded Hooded Jacket. ... Sorel. ... Goop x Perfect Moment. ... Goop x Perfect Moment.More items...•
What do you wear under ski pants?
long underwearWhat you wear under your ski pants is called a base layer. You can also call it long underwear or even long johns, but don't think you should wear old-fashioned cotton long underwear. Today's base layers are made with synthetic or fine natural fabrics that help you stay dry, which in turn helps you stay warm.
Is Spyder a luxury brand?
Spyder is an American Colorado-based manufacturer of luxury, high end skiing & snowsports apparel.
Our 14 Day Policy
In order to provide you with the best possible online shopping experience, Perfect Moment maintains a no questions asked return policy. If for any reason you are not 100% satisfied with your purchase, you can return your order for a full refund.
Free Returns
We provide a free returns service with our courier partners. We will not refund the cost of returns shipping if returns are sent outside of this service. As the parcel remains your responsibility until we receive it, please mail the return parcel with care! We suggest you place the item in the box and wrap or tape over to protect the garment.
Condition of Returned Items
Products must be in original condition: unwashed and unworn, with all tags attached, and must be returned in the original undamaged box and/or packaging. Returns that do not meet our policy will be sent back to the customer.
Continued Returns
We offer a flexible returns policy to make your Perfect Moment shopping experience even easier. We do monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to the closure of your Perfect Moment account or future orders being refused.
Refunds
All successfully returned items will be credited to the original payment method. The original shipping charges will not be refunded unless the item is faulty. Generally it will take up to 10-14 business days (from the date we receive your return) to receive a refund.
Change of Address
We may be able to change the UK delivery address on your order if the order has not yet left our warehouse. Please contact our customer service team as soon as possible: customerservice@perfectmoment.com.
Changing Your Order
Depending on the status of your order, it may be possible to cancel an item. Please note, we’re unable to combine or add an item to an existing order. If you need to make any amendments to your purchase, please email Customer Services: customerservice@perfectmoment.com as soon as possible and we’ll see what we can do.
Payments
For information on our payment options please visit Shipping and Payments.
Shipping
For information on our shipping options please visit Shipping and Payments.
Refunds & Returns
For information on our refunds and returns policy please visit Returns and Refunds.
Change Of Address
We may be able to change the delivery address within the UK on your order if the order has not yet left our warehouse. Please contact our customer service team as soon as possible: customerservice@perfectmoment.com.
Replacements
Before your parcel leaves our warehouse, it is fully checked by our packing team. If you receive an item which is damaged, please contact Customer Services immediately: customerservice@perfectmoment.com.
Discount Codes
For information about our promotions and discount codes please visit Shipping and Payments.
Late Returns
For information on our returns policy please visit Returns and Refunds.
Terms and Conditions
Thank you for visiting PerfectMoment.com (the “Site”) of Perfect Moment (UK) Limited a company registered in England and Wales with company number 10883556 and whose registered office is at Larch House, Parklands Business Park, Denmead, Hampshire, United Kingdom, PO7 6XP.
Registration
You will need to register an account to use some of the Services available to you on the Site. In registering an account you agree to provide information about yourself that is true, accurate, current, and complete in all respects. Please refer to our Privacy Policy for more information on how we use your personal data.
Prohibitions and Failure To Comply
We may take action against your account for activities including, but not limited to: 1. using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way; 2.
Intellectual Property
All software and Content (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of Perfect Moment and are protected by intellectual property and copyright laws and international treaty provisions. The Site is for your personal and non-commercial use only.
Third Party Links
The Site may include links to other websites or resources that are not operated or prepared by Perfect Moment. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.
Product Description
Perfect Moment will endeavour to ensure that the Content and the product descriptions on the Site are accurate and as complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free.
Your Rights
Nothing in the T & C is intended to affect your rights under the Law in United Kingdom.
Eligibility to Purchase
In order to place orders with us, you must meet our conditions of eligibility:
Placing an Order
You can order right now in our online shop. Our website is best supported by Safari and Chrome.
Acceptance of Your Order
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order.
US Customs Requirements
Orders delivered to a US address over $800.00 may be held in US customs as they require further information to clear the order for delivery. Our shipping courier DHL, has advised that they will reach out directly to you, either by phone or email to obtain this missing information.
Delivery Times
Please see our estimates for delivery below. We try our best to meet these estimates but cannot guarantee delivery times. When your order leaves our warehouse, you will be sent a dispatch confirmation email with your Perfect Moment tracking number. During our sale, orders will dispatch within three working days from our warehouse.
Exceptions
UK Next Day Delivery orders must be placed before 1.30 p.m. (GMT) Monday to Friday for delivery on the next working day.
Tracking an Order
To track your order online, please visit the carrier's dedicated tracking site and use the tracking number contained in your dispatch confirmation email:
Our 14 Day Policy
- In order to provide you with the best possible online shopping experience, Perfect Moment maintains a no questions asked return policy. If for any reason you are not 100% satisfied with your purchase, you can return your order for a full refund. Please note: if you have purchased your products via one of our stockists, you will need to arrange your...
Free Returns
- We provide a free returns service with our courier partners. We will not refund the cost of returns shipping if returns are sent outside of this service. As the parcel remains your responsibility until we receive it, please mail the return parcel with care! We suggest you place the item in the box and wrap or tape over to protect the garment.
Condition of Returned Items
- Products must be in original condition: unwashed and unworn, with all tags attached, and must be returned in the original undamaged box and/or packaging. Returns that do not meet our policy will be sent back to the customer. Swimsuits and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip. Returns will not be accepted if this strip has bee…
Continued Returns
- We offer a flexible returns policy to make your Perfect Moment shopping experience even easier. We do monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to the closure of your Perfect Moment account or future orders being refused. If this applies to your account, we will be in tou…
Refunds
- All successfully returned items will be credited to the original payment method. The original shipping charges will not be refunded unless the item is faulty. Generally it will take up to 10-14 business days (from the date we receive your return) to receive a refund. Once we have received your item(s) in acceptable condition, we will send you a confirmation email upon processing the …
Change of Address
- We may be able to change the UK delivery address on your order if the order has not yet left our warehouse. Please contact our customer service team as soon as possible: customerservice@perfectmoment.com. If you wish to discuss an International change of address, please contact Customer Services as soon as possible after placing your order: cust…
Changing Your Order
- Depending on the status of your order, it may be possible to cancel an item. Please note, we’re unable to combine or add an item to an existing order. If you need to make any amendments to your purchase, please email Customer Services: customerservice@perfectmoment.comas soon as possible and we’ll see what we can do.