If your product was shipped by Ralphs, you can return it within 60 days from the date of purchase. If your item was shipped by a third-party partner, you can return it within 30 days to any of the Kroger Company family of stores.
Full Answer
What is the return policy at Ralphs?
Return Policy - How to Return Items - Ralphs Kroger Co. Family of Stores Company Return Policy Effective July 13, 2020 All Kroger Co. Family of Stores can accept returns of items purchased at any Kroger Company family of stores location within a 30-day window of purchase.
What is Kroger's return policy for returns?
All Kroger Co. Family of Stores can accept returns of items purchased at any Kroger Company family of stores location within a 30-day window of purchase. There are two receipt options: paper receipt or digital receipt Returns will be refunded to the same payment method that was used to make the purchase.
What are the receipt options for returns?
There are two receipt options: paper receipt or digital receipt Returns will be refunded to the same payment method that was used to make the purchase. Example: Credit Card, EBT/SNAP Card or Cash.
Can you return groceries to Ralphs?
There are two receipt options: paper receipt or digital receipt. Returns will be refunded to the same payment method that was used to make the purchase. Example: Credit Card, EBT/SNAP Card or Cash. Check purchases should be given back as Cash.
Can you return groceries grocery store?
No, there is no state law that prohibits a customer from returning perishable items to grocery stores, said Mike Schommer, director of communications at the Minnesota Dept. of Agriculture, but the department encourages stores not to restock those items in case the product was mishandled.
Can you take something back to the store without a receipt?
No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough.
Can you return unopened wine to Ralphs?
Returns will only be valid for 3 days since purchase. If more than 3 days have lapsed, Ralph's cannot accept any returns. Only bottles suspected of being corked or spoiled are eligible for replacement.
Can you return food you don't like to the grocery store?
Return it- YES you can return food you don't like to a grocery store depending on their return policy.
Do grocery stores throw out returned food?
Do Grocery Stores Throw Away Returned Food? Yes, generally, grocery stores throw away returned food. When it comes to grocery store items, anything that can go into your mouth usually gets thrown away.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can you return items to Kroger without a receipt?
Returns without a receipt: Over $10.00 will receive a Kroger Co. Family of Stores Merchandise Gift Card. The return slip must be signed by all customers with returns over $10.00. Under $10.00 the customer will receive cash for their returns.
Can you return unopened alcohol to Ralphs?
The return of tobacco, beer, wine, or any other alcohol-based product is governed by law. You can return your item: With a paper or digital receipt.
Can you return opened food to Kroger?
Kroger only allows you to exchange the products with other or similar items of the same value. Perishable items – Kroger doesn't accept returns for perishable items, such as food and flowers. This is because they could have been opened or used, making them unfit for resale.
Can you return unopened alcohol in California?
California and Georgia stores: Per state law, alcohol returns can only be accepted if the product is spoiled or otherwise unfit for consumption, or purchased in error.
Can you return groceries to Walmart?
Yes, Walmart will accept returns on food items. Unopened, non-perishable food items have a 90 day return policy. Returns for opened and perishable food items will still be accepted, but you're likely to only be eligible for an exchange on that item (or store credit).
What is Kroger's return policy?
Kroger's return policy states that you can return an item within 30 days of purchase or delivery for a full refund or exchange. Here, you'll need to present the original receipt to receive a refund or exchange. If you ordered the items online, you can return them in-store or via the mail.
Can you return groceries to target?
Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
Can you return groceries to Publix?
To return or exchange an item with a receipt, simply bring it to the store and we will replace it or give you a full refund in the form of your original payment.
All About the Ralphs Return Policy
If your product was shipped by Ralphs, you can return it within 60 days from the date of purchase. If your item was shipped by a third-party partner, you can return it within 30 days to any of the Kroger Company family of stores.
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If you want to return your product without going through the stressful process, use DoNotPay! Our AI-powered app will ensure you complete the task hassle-free and in the blink of an eye.
DoNotPay Can Help You With Easy Returns to Many More Companies
We provide a long list of services that don’t end here! If you want to return or exchange your item and get a full refund, learn from our in-depth guides:
Looking for Any Other Type of Assistance?
The best part of subscribing to DoNotPay for a low monthly fee is that you get access to all of its products. You can use them to:
Free Non-Surgical N95 Masks
Our stores are now serving as access points to free non-surgical N95 masks as part of our partnership with the U.S. Department of Health and Human Services.
Return Policy Update
Effective July 13, 2020, all Kroger Family of Stores can accept returns of items purchased at any Kroger Company Family of St ores location within a 14 day window of purchase. View Policy.
Pharmacy
Our pharmacy drive thru and walk-up services remain operational and staffed to meet your needs. Find Pharmacy hours, service information and more. View hours & Services.
The Little Clinic
The Little Clinic remains dedicated to providing customer-focused health care to our communities. Get the latest updates on our services, including virtual care options. See Clinic Updates.
Enhanced Cleaning Procedures
Our stores are cleaning commonly used areas more often, including cashier stations, self-checkouts, credit card terminals, conveyor belts and food service counters, and cleaning shelves when restocking products.
Protective Barriers
We’re installing protective barriers at check lanes and Pharmacy counters (as well as The Little Clinic and Starbucks) to protect both customers and associates.
Social Distancing
As part of our efforts to keep you safe and to encourage social distancing, you may notice signage and floor markers at some locations that encourage proper physical distance between associates and customers.
General
Where can I find recall alert? Where can I find my local store? Where are Pharmacy FAQs? What is zero hunger, zero waste? What is the Return Policy? How do I download the Mobile Application?
Ways to Shop
What are Pickup, Delivery, and Ship? What is Ship and how does it work? What is Grocery Pickup and how does it work? What is Grocery Delivery and how does it work? How do I see my shopping list?
Ways to Save
How do I redeem digital coupons? What are the current sales and coupons? Where is the Digital Coupons Policy?
What is Ship and how does it work?
Ship is one of our online ordering services. With Ship, you can enjoy the benefits of big box shopping from the comfort of your own home! Buy in bulk, get heavy or large products shipped right to your door, browse a wide selection of products (many of which aren’t available in your local store), and get access to exclusive savings.
How do I shop for Ship products?
Start by signing in to your digital account, then select Ship as your Way to Shop from the drop down menu in our navigation bar. The easiest way to find products is to visit the Ship department page. Here you can browse our Ship catalog and search for items to add your cart.
How do I place an order?
From your cart, proceed to checkout. Here you can add or edit your shipping address and select your shipping method. Your shipping options, fees, and how quickly you receive your order depend on your location.
How long will it take to receive my order?
When you receive your order depends on the shipping method you choose. But we do our best to provide you with quick, convenient options! In general, you can choose to get your shipment in as little as 1-3 business days.
What are the shipping fees?
Shipping carriers and fees vary by location. But you can get FREE standard shipping if you spend at least $35 (after taxes and discounts) on items sold and shipped by Kroger. Purchases from third-party sellers will always ship by economy for FREE.
How do I pay for my order?
From your cart, proceed to checkout. Here you’ll add your payment information. (At this time, we can only accept credit or debit cards – no cash, check, gift cards or government benefits, including WIC and SNAP). You’ll see an estimated total in checkout.
How do I track my order?
Sign in to your digital account and go to “My Purchases.” Once your order has shipped, you’ll see a tracking number associated with each order. You’ll also receive a confirmation email with your tracking information once your order ships.
How is Kroger protecting customers and associates in stores?
As America’s grocer, we are committed to doing our part to help reduce the spread of the virus. We continue to partner with and follow guidance from federal, state and local agencies, including the CDC and other health organizations.
What shopping options are available to Kroger customers?
Kroger offers a variety of in-store and ecommerce shopping options, including Kroger Pickup, Kroger Delivery and Kroger Ship. We have also expanded our low- and no-contact services and checkout methods to help customers shop quickly and safely.
Is Kroger limiting customer capacity in stores?
To further encourage physical distancing, we are limiting the number of people in our stores at a time to 50% or more of the building code’s calculated capacity. QueVision, our industry-leading technology system that uses sensors and predictive analytics, helps us to monitor and maintain safe traffic flow in and out of our stores.
Has Kroger implemented special operating hours for seniors and higher-risk customers?
In some areas, we’re opening one hour early to enable seniors and other high-risk groups to shop before we open to the public. For more information on designated operating hours in your area, contact your local store.
Are customers required to wear masks?
According to the CDC, wearing a facial covering, combined with social distancing and frequent handwashing, has been scientifically proven to reduce the spread of COVID-19.
Has Kroger implemented product purchase limits?
Our manufacturing facilities and suppliers are working tirelessly to accommodate increased demand for popular products. To ensure all our customers have access to what they need, we’ve temporarily set purchase limits on certain categories of items that are in high demand.
Should customers anticipate increased product prices?
We are committed to providing all our customers with access to fresh and affordable food. Because of increased demand and limited inventory of some products, customers may experience price increases on select commodities.
