Return-Policy.org

pet supplies plus return policy

by Dr. Raphaelle Cruickshank Published 3 years ago Updated 2 years ago
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ALL RETURNS MUST BE MADE WITHIN 7 DAYS. All return merchandise must be in its original packaging with tags and in resalable condition. For health reasons, we are not able to return or exchange the following items: pet beds, pet crates, pet carriers and totes, e-collars, or pet grooming supplies.

Can you return an online order to Pet Supplies Plus?

Since these stores are franchised, the local store fulfills online orders, so you will have to contact the store directly if you need a return or exchange or if any part of your order was damaged or had anything missing. Pet Supplies Plus typically allows returns within 30 days, though the exact return policy is going to vary by location.

What is Pet Supplies Plus’ policy on making changes to information?

Pet Supplies Plus reserve the right to make changes, corrections, cancellations and/or improvements to Pet Supplies Plus Information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

Is there any errors in my Petpet supplies plus information?

Pet Supplies Plus Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction.

What time does Pet Supplies Plus open & close?

Most Pet Supplies plus locations are open from 9 a.m. to 9 p.m. Monday through Saturday and 10 a.m. to 6 p.m. on Sundays but make sure to verify this with your store. What If I Can’t Find my Receipt?

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Does Pet Supplies Plus take returns?

Most Pet Supplies Plus locations are willing to accept a return with a valid receipt even if the product has been opened or was partially used.

Is Pet Supplies Plus owned by chewy?

Pet Supplies Plus is currently owned by private equity firm Sentinel Capital Partners, which acquired the retailer just over two years ago.

Does PetSmart accept opened returns?

You can return opened food to PetSmart if you do so within 14 days. Of course, you must show proof of purchase, so always hang on to your receipts.

Can I return a fish tank to Pet Supplies Plus?

Yes, you can return whichever fish you purchased from the Pet Supplies Plus store.

Is Pet Supplies Plus the same as PetSmart?

Petsmart is a larger chain than Pet Supplies Plus, meaning finding a Petsmart location in your state is going to be easier. However, both offer online as well. Petsmart's larger size also allows the store to match competitive prices more often than Pet Supplies Plus.

What company owns PetSmart?

BC PartnersArgos Holdings Inc.PetSmart/Parent organizations

Can you return without receipt PetSmart?

Returns or Exchanges Without a Receipt or With a Receipt Older Than 60 Days: Bring the product and a valid ID to any store and a merchandise return card for the most recent sale amount will be issued. If making an exchange, any positive balance will be refunded in the original form of tender.

Can I return an opened item to Petco?

Returning items purchased at our Petco or Unleashed by Petco stores. If you are not 100% satisfied with your purchase, you can return it within 30 days to one of our retail store locations for a full refund with proof of purchase. Petco reserves the right to limit returns regardless of receipt.

Do you have to bring the dead fish to PetSmart?

PetSmart's fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. You must have a receipt for the fish, and you must return it to the same store where you purchased it.

Can you return dog food at Pet Supplies Plus?

For food, we offer a guarantee on all items. If your order arrives damaged or in any way defective, or if your pet refuses to eat the food, please call Vetsource at (877) 684-3294 for a replacement or refund.

How do you bring fish back to the store?

0:071:52How to return fish - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you need to bring the fish back to the store the safest thing to do is grab yourself a bucket orMoreAnd you need to bring the fish back to the store the safest thing to do is grab yourself a bucket or a large tupperware container and then put just enough water from the fish tank to cover the fish.

Can you return fish to pets at home?

Returns should be made within a reasonable time and in original, undamaged packaging. * Please see below for exceptions to this policy. If the product returned has been unnecessarily handled, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.

Who owns Chewys?

Chewy was acquired by PetSmart in May 2017 for $3.35 billion, which at the time was the largest ever acquisition of an e-commerce business.

Who founded Pet Supplies Plus?

History. Pet Supplies Plus was founded in 1988 by Harry Shallop and Jack Berry, in Redford, Michigan.

Who owns Petco?

CVC Capital PartnersCPP Investment BoardPetco/Parent organizations2015 - We celebrate 50 years of service to pet parents! 2016 - Early in the year, Petco is acquired by CVC Capital Partners and Canada Pension Plan Investment Board. The company also launches National Pets @ Work Day on April 19 to raise awareness for the benefits of pets in the workplace.

How many states have a Pet Supplies Plus?

With nearly 600 locations in 38 states, Pet Supplies Plus stores offer a wide assortment of natural pet foods, goods and services. The company ranked No.

What to do if you ship over $75?

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

How long does it take for a refund to be processed?

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you haven’t received a refund yet, first check your bank account again.

Is shipping cost refundable?

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Can you refund a sale item?

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Do you get a gift certificate if you return a gift?

Once the returned item is received, a gift certificate will be mailed to you.

How to communicate with Pet Supplies Plus?

Communicate with you by postal mail, e-mail, phone and other ways about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and our select partners (collectively, "Pet Supplies Plus Marketing Communications").

What information do you give to Pet Club?

You may give us "Personal Information" that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and Preferred Pet Club account number. We may also collect your user name and password.

Does Pet Supplies Plus protect your personal information?

Pet Supplies Plus takes reasonable steps to help protect Personal Information that we have or control against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.#N#QUESTIONS OR CONCERNS

Can you opt out of Pet Supplies Plus?

You can "opt-out" of Pet Supplies Plus Marketing Communications. If you opted-in to our sharing of your Personal Information with third party marketers, you can opt-out of that too. You may also request to access or change your Personal Information. You may also ask us to change your preferences for how we use your Personal information. To make these requests:

How does a prescription for a pet work?

Once you have selected your veterinarian and the product (s) they have recommended for your pet, a prescription request is routed to your veterinarian for approval. Once approved, your prescription will be shipped to your door.

How to check status of Vetsource order?

If you would like to get the status of your order, please visit the Account Info page on the pharmacy site . Please allow up to 24 hours for the order to appear. If you have any questions about your order, you may also contact Vetsource at (877) 684-3294. Please have your order number available.

How to cancel autoship order?

To cancel your Autoship order, go to " My Autoship Orders " on your profile and click the "Cancel" button. You'll be prompted to provide a cancellation reason and to confirm your cancellation. All canceled Autoship orders will be viewable in " My Autoship Orders .".

How long does it take for Vetsource to approve a prescription?

Vetsource will immediately contact your veterinarian to review the prescription request. Typically, veterinarians respond to prescription approval requests within a few business days. If a response isn't immediate, Vetsource will attempt to get the prescription approved for up to seven days before your order is canceled.

How many digits are in a reward coupon?

The Reward coupon must be presented to the team member for application to the transaction either via scanning the barcode or manually entering the 20-digit code.

Where do Vetsource prescriptions ship?

Prescription medications are fulfilled and shipped from Vetsource's pharmacy in Portland, OR. Food products may also ship from Portland, OR or directly from our food partners who have multiple warehouse locations across the country.

Does Pet Supplies Plus ship free?

All pharmacy food and treat products ship free. Other orders (prescription medication orders and all orders on the Pet Supplies Plus website) will only receive free shipping if each transaction is greater than $35.

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