Return-Policy.org

petco return policy

by Damon Stehr Published 2 years ago Updated 2 years ago
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Returning items purchased at our Petco or Unleashed by Petco stores. If you are not 100% satisfied with your purchase, you can return it within 30 days to one of our retail store locations for a full refund with proof of purchase. Petco reserves the right to limit returns regardless of receipt.

Full Answer

Is Petco closing their stores?

Start your review of Petco. Store is closing as of 9/24...everything 10 to 50 percent off. Any live pets full price. Fish at 30 percent off. Fixtures are also available do not know when the store finally closes. Purchased some items for my aquarium today at 30 percent off.

Can you return animals to Petco?

Your local Petco or Unleashed by Petco store will gladly accept the return of your petco.com order within 60 days of the initial shipment date. To find the store nearest you, check out our Store Locator.

Will Petco refund food?

Refunds will be processed to the original form of payment. If you have used PayPal for purchase, you will see the credit back in PayPal only. Petco Returns Policy Without Receipt. If the buyer wants to return purchased dog food or any item, they can return it within 60 days of buying without a receipt.

What happens to the pets returned to Petco?

What happens to the pets returned to Petco? Petco and Petsmart have relationships with local shelters and rescues (generally for cats, dogs and sometimes small pets like rabbits); if a pet is returned to the store, it will be sent back to the originating organization, which will determine the next best avenue to get the pet adopted.

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How to return Petco products?

Follow the below steps to return the Petco products: Before proceeding for the return, you need to look for the nearby store. After checking the store, collect the invoice, and visit your nearby store. Before going to the store ensure that you have a return receipt for the order.

How long does it take to return a pet from Petco?

The period for return – 60 days. Petco understands that you love your pet more than anything else, so they will let you return it easily. If you aren’t satisfied with your product, you may return or exchange your product conveniently.

How to print a return receipt from Petco?

You can print the return receipt by visiting the “ Order History ” link through your Petco account. After finding the order, select “View Details” besides the order details and access your receipt.

How many pieces are required for a Petco return?

For transitions, a five-piece minimum is required for any return. You can submit your return requests to Cali’s Petco Customer service at (888)788-2254. After reviewing your request, the Cali team will be helping you with the return arrangements.

Where is Petco located?

Petco, an American pet supplies retailer has its corporate offices in San Diego and San Antonio. The company is founded in 1965 as a retailer of pet supplies. Are you wondering what is the Petco return policy COVID? or what is the Petco return policy without receipt? what is the Petco return policy on fish?

How to return items by mail?

To return your items by mail, you need to pack and send them to the company’s address. If you wish to return your items by using the shipping label, you need to go through the following steps:

Does Petco require a return authorization form?

Petco requires you to provide photos of all returnable items. You must return all the items with a printed copy of Cali Bamboo’s Return Authorization form included in the packing slip. For flooring, a five box minimum is required for any return. For transitions, a five-piece minimum is required for any return.

How many Petco locations have return requests?

You can initiate a return request in any of the 1,500 Petco locations. If you paid for your products using cash and the store doesn’t have enough money to refund you, you will receive a corporate check.

How long does it take to get a refund from Petco?

The Basics of the Petco Return Policy. To receive a full refund for your faulty item, return it to Petco within 60 days of purchase. The company will refund you to the payment method you used during the purchase except for checks, which the company will refund using cash or a corporate check.

How many boxes do you need to ship a flooring return?

You must send the photos before shipping your return. Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought.

Can you return live fish?

You can’t return any live fish and invertebrates if there’s nothing wrong, but you don’t want them anymore. The only way to initiate a return request is to call customer service at 1-877-738-6742 if you experience a loss of live fish or invertebrates you bought online.

How long does it take to return a petco order?

Your local Petco or Unleashed by Petco store will gladly accept the return of your petco.com order within 60 days of the initial shipment date. To find the store nearest you, check out our Store Locator.

How to find my Petco receipt?

A link to print or view your Store Return Receipt is found in your Order History with your account. Once you've located your order, select "View Details" next to the corresponding order details to access your receipt. On the Petco App you can easily view it under the My Orders section.

How long does petco live fish stay alive?

All Freshwater Aquatic Life purchased on Petco.com are guaranteed to stay alive for 30 days from the day they arrive at your home or we will gladly refund your money.

How to contact a vet for a prescription?

If there is an issue with your prescription order, please call Customer Service at 1-877-738-6742. Refunds may be issued for incorrect or damaged medication and the items should be disposed of properly. Your veterinary clinic can help you determine the best way to dispose of medications in your area.

How to contact Petco about lost fish?

If you experience a loss of your marine fish, freshwater fish, or invertebrates that was purchased online at petco.com within 30 days of delivery please contact Customer Service at 1-877-738-6742.

Can you return prescription food without receipt?

Returns without a receipt or made after 60 days are eligible for in-store only merchandise credit equal to the lowest company-wide price at which the returned products were sold. Personalized items, prescription food or pharmacy items cannot be returned to a store. Please see below for details.

Can I return a prescription to Petco?

Prescription food products cannot be returned to a Petco or Unleashed by Petco store. They must be returned to the Petco.com distribution center shown below. Please include the original packing slip.

Everything You Need To Know About the Petco Return Policy During COVID-19

The only change to the Petco return policy during COVID-19 is the extended 80-day return deadline. Depending on your method of payment, the company will refund you with cash, a corporate check, or a gift card.

How To Return Your Products to Petco During COVID-19

You can return your item to any of the 1,500 Petco shop locations. As per the standard return policy, Petco requires you to have one of the following proofs of purchase:

Exceptions to the Standard Petco Return Policy

Not all products purchased at Petco can be returned according to the store’s standard return policy. The exceptions include:

Initiate a Return Request to Petco Problem-Free

Dealing with any company when returning an item is tiresome and stressful. You don’t need to bother with the pesky Petco return policy during COVID-19.

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