Does B&H have a return policy?
If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the purchase date (after receiving an RMA), subject to the conditions and exclusions below: All returned merchandise must be in the same condition as sold, with all included accessories.
What does B&H warranty only mean?
For IMP items only, B&H provides a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less.
How do I contact B and H photos?
Call 800-947-5525 or 212-444-5010 during business hours.
Can I cancel a B&H order?
The order confirmation email we sent you said, "PLEASE NOTE: Since in most instances we begin processing your order shortly after you submit it on our web site, if any changes are necessary you MUST contact us via PHONE ONLY, at 800-221-5743 or 212-239-7765."
Does B&H have free return shipping?
We offer free UPS domestic non-rush return shipping when the reason for the return is our error or to exchange a product that's defective out-of-the-box. Your reason for return is, "I wasn't happy with it." For that, we do not offer free return shipping. Thank you.
How is B&H so cheap?
B&H buys in much larger quantities than most other stores so we get discounts from our suppliers. We also usually buy some of every item and accessory offered so that also enhances our ability to negotiate the most attractive prices.
Is B&H Photo legit?
B&H Photo is the recipient of the Shopper Approved 5-Star Excellence Award. With thousands of Shopper Approved ratings and reviews, B&H has consistently maintained a 5-star rating in all seven key categories, including Overall Satisfaction Rating, Product Satisfaction, Delivery Satisfaction, Customer Service and more.
Who owns BH photo?
Herman SchreiberHerman Schreiber is the owner of B&H Photo Video in Manhattan. BH is widely considered to be the largest non-chain photo and video equipment single store in the entire country.
Where does B&H ship from?
p. 1 #4 · p. 1 #4 · B&H shipping/delivery times... Also note that the merchandise gets shipped out of their New Jersey warehouse.
Is BH Cosmetics shipping fast?
We know you are eagerly awaiting your BH Cosmetics! Our goal is to make sure your order arrives completely, safely, and quickly so that you can enjoy everything you've purchased. Most orders are shipped out within 1 - 3 business days, with many orders shipping out the same day.
Does B&H accept purchase orders?
The B&H Tax Department will receive your request and respond with further instructions. You can now use a Purchase Order (PO) at checkout! Utilizing Net Terms and Adding a PO: Once you begin checkout, you have the ability to add a PO # as well as Upload a PO.
How long does Bhphoto take to ship?
7-10 daysTransit time is up to 7-10 days. Orders must be prepaid to qualify for Free Shipping.
Is B&H Photo legit?
B&H Photo is the recipient of the Shopper Approved 5-Star Excellence Award. With thousands of Shopper Approved ratings and reviews, B&H has consistently maintained a 5-star rating in all seven key categories, including Overall Satisfaction Rating, Product Satisfaction, Delivery Satisfaction, Customer Service and more.
How do I use my MSI warranty?
If your product has been determined by the MSI engineer or store as problematic or defective in hardware, and may incur the need for replacement of parts, you may bring the Product for repair along with the warranty card, purchase invoice or receipt to the MSI-authorized service center closest to your location for ...
Does B&H charge restocking fee?
Re: B&H has Terrible Return Policy, Charges 15% Restocking Fee: Open Talk Forum: Digital Photography Review.
How long is the warranty on Sony headphones?
(1)For Purchases in US and Puerto Rico only. Sony Electronics Inc. ("Sony") warrants this product ("Product") against defects in material or workmanship for one (1) years from original retail purchase when purchased directly from Sony or a Sony Retailer.
Is B&H warranted?
All items sold by B&H are warranted solely by the manufacturer/distributor, except "direct import" —a.k.a. IMP—items. All items requiring repair (other than IMP) should be sent to the manufacturer/distributor directly for service. We are not liable if the manufacturer/distributor fails to perform warranty service.
Is there a warranty on B&H products?
THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY ITEM SOLD BY B&H.
How long does it take to return a B&H product?
B&H (or B&H Photo Video) gives you 30 days to return your product, regardless of how you bought it. The same return period applies to the products bought from the Used Department.
How Long Are the Refund and Exchange Processes According to B&H Return Policy?
B&H states that they need three to five business days to process the exchange requests sent via mail.
How to send RMA to company?
After you fill out the RMA request, pack the product and send it to the company address. Remember to include the invoice together with the product and mark the package with the RMA number.
What monitors are allowed with original package seal removed?
TVs, combos, computers, monitors 37″ and larger, and computer software if the original package seal has been removed
What happens if you receive a defective item from B&H?
If you received a defective item, B&H offers to repair, refund, or exchange it for the same or the manufacturer’s equivalent model.
What is the B&H return number?
The B&H return policy states that you can initiate the return process over the phone. The call center number is 800.221.5743. After you dial it, these are the steps that follow:
Does DoNotPay save you money?
DoNotPay can save you some money as well. Our app creates a return label so you don’t have to pay for the shipment of your product.
How long do you have to return a used equipment to B&H?
If you are dissatisfied with a Used equipment purchase for any reason, you may return your merchandise to B&H within 30 days of the delivery date (after receiving an RMA), subject to the conditions and exclusions below:
How long is a B&H credit card valid?
Any price (s) quoted is valid for up to 14 days. We issue payment as a B&H Trade-In Credit, B&H eGift Card or Check. By law, an official government-issued ID must be provided, such as a copy of your driver's license, passport, or another form of legal identification. We do not accept consignments.
How to return a used item?
How to return or exchange a used item: 1. Call or Live Chat to Start a Return. 1. Call our Customer Service department at 800.963.2525 or 212.239.7534 or open a Live Chat to obtain an RMA number. 2. Pack Your Item. Properly. Place the original package into a shipping carton.
Does B&H have a warranty?
You may purchase used items online, by phone or in person at our NYC SuperStore. Every used item we stock carries a 90-day Parts and Labor warranty.
Can you email used@bhphoto.com?
Alternatively, you can email equipment details to used@bhphoto.com and we will respond with a preliminary quote which will include submission guidelines, a quote form and a free prepaid shipping label.*
Why is my order not qualifying for B&H?
Your order may not qualify for the following reasons: It's a special order. Item is shipped directly from the manufacturer not B&H. The item is out of stock or backordered. The item's particular qualities like it's size, weight, type of material or other things disqualify it.
What to do if your order doesn't qualify for free shipping?
If your order doesn't qualify for free shipping, you may review alternative shipping options during checkout.
What is DHL Express?
DHL Express service is a premium, worldwide, door-to-door courier delivery system. Pre-payment of international duties and taxes may be available for select countries through this service. Your region's specific options will be displayed during checkout.
How long does it take for in stock items to arrive?
In-stock items usually arrive within 1-7 business days, depending on your location. Your shopping cart will display an estimated delivery date for ease of reference. Here's a breakdown of what each shipping term means:
What happens if my order doesn't appear in my account?
If your order does not appear in your account, it may have been a guest checkout, phone or store order. In such cases, you can still add the order to your account history by selecting "Add Offline/Guest Orders."
Does DHL charge for international shipping?
We ship most international packages via DHL. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes) and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels.
Does curbside delivery include delivery?
This shipping option is Curbside Delivery, and it includes delivery to your home.
Shipping & Store Pickup
Enjoy fast, free shipping on most orders, plus the option to pick up in our NYC SuperStore.
Easy Returns & Exchanges
We want you to be happy! If not, our 30-day return policy covers most items.
How to start a return
Return any in-store or online purchase to any Best Buy store. See details below. Find a store
Our promise
We work hard every day to enrich the lives of our customers through technology, whether you come to us online, visit our stores or invite us into your home. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
Extended holiday return and exchange periods
Purchases made Oct. 18, 2021, through Jan. 2, 2022, have an extended return period through Jan.
Return and exchange periods
The below return and exchange period applies for purchases before Oct. 18, 2021 and after Jan. 2, 2022.
Restocking fees
Some items we sell (see below for the detailed list) have a restocking fee if returned by a customer, including My Best Buy® Elite and My Best Buy® Elite Plus customers.
Like-new condition
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
How to return an item
Gather the purchases you want to return, along with the original contents and packaging.
