Petco Return Policy
| Return Period | 60 Days |
| Return Method | Online or in-store |
| Exchange Period | 60 Days |
| Exchange Method | Online or in-store |
| Refund Period | 7-10 business days |
Is Petco closing their stores?
Start your review of Petco. Store is closing as of 9/24...everything 10 to 50 percent off. Any live pets full price. Fish at 30 percent off. Fixtures are also available do not know when the store finally closes. Purchased some items for my aquarium today at 30 percent off.
Can you return animals to Petco?
Your local Petco or Unleashed by Petco store will gladly accept the return of your petco.com order within 60 days of the initial shipment date. To find the store nearest you, check out our Store Locator.
Will Petco refund food?
Refunds will be processed to the original form of payment. If you have used PayPal for purchase, you will see the credit back in PayPal only. Petco Returns Policy Without Receipt. If the buyer wants to return purchased dog food or any item, they can return it within 60 days of buying without a receipt.
What happens to the pets returned to Petco?
What happens to the pets returned to Petco? Petco and Petsmart have relationships with local shelters and rescues (generally for cats, dogs and sometimes small pets like rabbits); if a pet is returned to the store, it will be sent back to the originating organization, which will determine the next best avenue to get the pet adopted.
Can you return a damaged item to Petco?
Petco.com Orders: 1 (877) 738-6742. Shipping charges are refundable only if the product was damaged, defective or the wrong item was sent. If part of your order is being returned, you will receive a partial shipping credit.
Can you return dog toys to Petco?
We're sorry to hear your dog toys broke! Please return them to one of our Petco store locations. Items purchased in-store can be returned with receipt within 60 days for a full refund in the original form of tender.
Can I return dog toy?
If you're not satisfied with a dog toy purchase that you made at Petsmart, you can return it as long as the product is in its original packaging and in new or salable condition. With a receipt, you can return the product within 60 days from date of purchase.
Can you return opened items to PetSmart?
You can return opened food to PetSmart if you do so within 14 days. Of course, you must show proof of purchase, so always hang on to your receipts.
Can I return a broken toy to PetSmart?
If you're not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned.
What is pet Supplies Plus return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
What is PetSmart return policy?
Returns are accepted in-store with with the packing slip or shipping confirmation as proof of purchase. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. The following types of purchases may only be returned in stores: Same-day delivery purchases.
Can I return dog food to PetSmart without a receipt?
PetSmart return without a receipt Simply bring the food to your local store with a valid ID. You'll receive a refund in the form of a merchandise return card for the most recent sale price of the food, or you can exchange the food for one you prefer minus any difference in price.
How to return Petco products?
Follow the below steps to return the Petco products: Before proceeding for the return, you need to look for the nearby store. After checking the store, collect the invoice, and visit your nearby store. Before going to the store ensure that you have a return receipt for the order.
How long does it take to return a pet from Petco?
The period for return – 60 days. Petco understands that you love your pet more than anything else, so they will let you return it easily. If you aren’t satisfied with your product, you may return or exchange your product conveniently.
How can you return different products at Petco?
Petco follows a flexible return policy for its customers, many items can’t be returned at all, and some can be returned at any time you wish to return them.
How to print a return receipt from Petco?
You can print the return receipt by visiting the “ Order History ” link through your Petco account. After finding the order, select “View Details” besides the order details and access your receipt.
How many pieces are required for a Petco return?
For transitions, a five-piece minimum is required for any return. You can submit your return requests to Cali’s Petco Customer service at (888)788-2254. After reviewing your request, the Cali team will be helping you with the return arrangements.
Where is Petco located?
Petco, an American pet supplies retailer has its corporate offices in San Diego and San Antonio. The company is founded in 1965 as a retailer of pet supplies. Are you wondering what is the Petco return policy COVID? or what is the Petco return policy without receipt? what is the Petco return policy on fish?
How to return items to a company?
To return your items by mail, you need to pack and send them to the company’s address. If you wish to return your items by using the shipping label, you need to go through the following steps: Pack all the items to be returned in original packing and send them to one of the company’s warehouses.
How many Petco locations have return requests?
You can initiate a return request in any of the 1,500 Petco locations. If you paid for your products using cash and the store doesn’t have enough money to refund you, you will receive a corporate check.
How to find a Petco return receipt?
Store return receipt —Print it at home or show it on your phone using the Petco website or app. To find it on the website, locate the order you’re returning on the Order History page and click View Details. In the app, you can view the store return receipt under the My Orders section
How long does it take to get a refund from Petco?
The Basics of the Petco Return Policy. To receive a full refund for your faulty item, return it to Petco within 60 days of purchase. The company will refund you to the payment method you used during the purchase except for checks, which the company will refund using cash or a corporate check.
How long does it take to get a refund for freshwater fish?
You can return the freshwater fish you bought in store within 30 days of purchase with a receipt, and you will receive a full refund on the payment method you initially used.
How many boxes are needed for flooring returns?
Flooring returns require a minimum of five boxes bought, while transition returns require a minimum of five pieces bought
Does Cali Bamboo require a return authorization?
Returns must include a printed copy of Cali Bamboo's Return Authorization form you received with your package
Can you return prescriptions in store?
You can’t return prescription medicine in store or by mail.
How to find my Petco receipt?
A link to print or view your Store Return Receipt is found in your Order History with your account. Once you've located your order, select "View Details" next to the corresponding order details to access your receipt. On the Petco App you can easily view it under the My Orders section.
How long does petco live fish stay alive?
All Freshwater Aquatic Life purchased on Petco.com are guaranteed to stay alive for 30 days from the day they arrive at your home or we will gladly refund your money.
How to contact a vet for a prescription?
If there is an issue with your prescription order, please call Customer Service at 1-877-738-6742. Refunds may be issued for incorrect or damaged medication and the items should be disposed of properly. Your veterinary clinic can help you determine the best way to dispose of medications in your area.
How long does it take to get merchandise credit?
Merchandise credit will be emailed to the account owner for returns made after 60 days to our warehouse.
How long can you return a purchase on a symlink?
Starting 12/1/21, items may be returned or exchanged with proof of purchase within 30 days. Items purchased prior to 12/1/21 will remain eligible for return or exchange with proof of purchase for 60 days.
Does Petco accept returns?
Petco reserves the right to limit returns regardless of receipt. Items purchased by check will be returned as cash. If funds are not available at the store, a corporate check will be issued. Valid government-issued ID (US-issued ID; State-issued ID; Driver's License (DL), including US and Canadian DL; Military ID; or Passport) is required for all returns and exchanges. Petco electronically scans your information solely for the purpose of preventing return abuse. Petco will not sell the information obtained through this process.
Does Petco issue a corporate check?
Petco reserves the right to limit returns regardless of receipt. If funds are not available at the store, a corporate check will be issued. Valid government-issued ID (US-issued ID; State-issued ID; Driver's License (DL), including US and Canadian DL; Military ID; or Passport) is required for all returns and exchanges. Petco electronically scans your information solely for the purpose of preventing return abuse. Petco will not sell the information obtained through this process.
What is the maximum discount for repeat delivery?
Subtotal refers to amount of order before taxes and shipping. Maximum discount amount is $20.
Can you redistribute a promotion?
Promotion cannot be redistributed or used in combination with any other offer, including "Buy One, Get One" offers.
Can I pick up at Petco?
In order to qualify for the buy online and pickup in-store discount, you must choose the "I'll Pick It Up" option, choose your store and add to your Shopping Cart. If the "I'll Pick It Up" option is not available, it is not available in stores. Please contact your local Petco for availability.
Does Petco match the price?
On petco.com we'll match the online advertised price for these key competitors: chewy.com, petsmart.com, walmart.com, target.com, amazon.com, and jet.com. Find a qualifying product. Make sure the product you would like to price match is identical to our competitor's product. Call 877-738-6742 to request a price match.
Can promotions be redistributed?
Promotion cannot be redistributed or used in combination with any other offer.
Does Promotion Code apply to international orders?
Promotion Code does not apply to international orders.
Can you get a promotion if you ship something?
Items that are being shipped do not qualify for the promotion.
Everything You Need To Know About the Petco Return Policy During COVID-19
The only change to the Petco return policy during COVID-19 is the extended 80-day return deadline. Depending on your method of payment, the company will refund you with cash, a corporate check, or a gift card.
How To Return Your Products to Petco During COVID-19
You can return your item to any of the 1,500 Petco shop locations. As per the standard return policy, Petco requires you to have one of the following proofs of purchase:
Exceptions to the Standard Petco Return Policy
Not all products purchased at Petco can be returned according to the store’s standard return policy. The exceptions include:
Initiate a Return Request to Petco Problem-Free
Dealing with any company when returning an item is tiresome and stressful. You don’t need to bother with the pesky Petco return policy during COVID-19.
