What is Road Runner sports’ return policy?
Road Runner Sports reserves the right to refuse service to customers who excessively return shoes, apparel, or accessories for exchange or refund. We hate to say it, but we simply can?t help these customers find the right product so they will lose out on our promise for Your Best Ever and will no longer be allowed to shop with Road Runner Sports.
Who are we at run Philadelphia run?
We are runners and fitness enthusiasts hoping to share our passion and experiences, strengthen the Philadelphia fitness and running community, and inspire others to start moving. Visit one of our five store locations or shop local with us online!
How long do I have to return my shoes and apparel?
Just make sure your shoes are back before your time runs out! As a Rewards Plus member, you've got 90 days to give your apparel the Ultimate Test Run. If it's not what you expected, send it back within 90 days of your purchase date and we'll make it right! You get 60 days to decide if you want to keep your apparel.
What is the return policy for electronic devices?
Just return your item in new condition and its original unopened packaging within 60 days of your purchase date. If you've performed the initial setup of your electronic device, or removed it from the packaging to test it, we cannot accept it back.
VIP REWARDS & VIP REWARDS PLUS FAMILY MEMBERS
VIPs always deserve the perfect fit! During the first 90 days after the initial purchase date, VIP Family Members may exchange worn footwear for credit towards footwear of a different make, style or size.
YOUR APPAREL
As a Rewards Plus member, you've got 90 days to give your apparel the Ultimate Test Run. If it's not what you expected, send it back within 90 days of your purchase date and we'll make it right!
Your Accessories
Be 100% sure you made the right accessory or electronics choice. Got doubts? Just return your item in new condition and its original unopened packaging within 60 days of your purchase date.
