Polar is not responsible for items lost in transit and a return can not be processed until the item is received. To return a damaged or defective item within thirty (30) days of purchase, please contact the Polar Customer Care Team by phone at 800-227-1314 or e-mail CUSTOMERSERVICE.USA@SHOPPOLAR.COM and reference "Polar Online Return".
Full Answer
What is polar's return policy for online orders?
If you are not satisfied with the product you have purchased from our online store, you may return it within thirty (30) calendar days. To return an item, please contact the Polar Customer Service Team by e-mail polar@ogc.ca and reference "Polar Online Return".
Is there an international guarantee for Polar products?
Polar Electro Oy issues a limited international guarantee for Polar products. For products which have been sold in the USA or Canada, guarantee is issued by Polar Electro, Inc.
What is covered under the polar warranty?
The Polar Warranty covers the training computer and sensors for two (2) years from the date of purchase for defects in material or workmanship. Damage caused by misuse or improper or unauthorized maintenance is not covered.
How do you return a Polar watch?
To return an item, please contact our Customer Care Team by phone at 800-227-1314 or by e-mail CUSTOMERSERVICE.USA@SHOPPOLAR.COM and reference "Polar Online Return".
How do I contact polar support?
Other contact detailsPolar Electro Inc. 15 Grumman Road West. ... Customer Support for Polar Products and Online Orders. Tel: 1-800-227-1314. ... Customer Support for Team Pro, Polar Club & PolarGoFit. Email: us.b2bsupport@polar.com.Hours of operation: Monday - Thursday 8:30 am - 5:00 pm and Friday 8:30 am - 1:00 pm EST.
What is return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
Who has the longest return policy for electronics?
1. Costco. Costco's generous policy allows for the refund of the purchase price of almost all merchandise purchased at the wholesale membership club without any time limit. The one big exception is high-end electronics, most of which come with a more-than-fair 90-day return window.
Is Garmin better than polar?
Polar has a more streamlined watch range than Garmin. The top of the range Vantage series includes the excellent Polar Vantage V2 and Polar Vantage M2 watches, both featuring a slew of performance and recovery features.
Is Polar flow down?
No incidents reported today. No incidents reported.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
What items are non returnable?
Non-Returnable ItemsPerfumes and Fragrances.Skin Care Products.Makeup and Nail Care Products.Personal Grooming Products.Aromatherapy and Massage Products.Vitamins and Supplements.Medical Supplies and Equipment.Dental Care Products.More items...
Can stores refuse a refund?
It depends on your reason. If an item is faulty or has broken - in other words, doesn't comply with the Sale of Goods Act - then the retailer has a duty to offer a refund, exchange or repair. But if you simply don't like the purchase, then that's not a good enough reason.
Which retailer has the best return policy for electronics?
Best Buy: Be Happy With Your Tech & Electronics Returns can be made at Best Buy stores or online within 15 days of purchase. If you have a receipt, you will receive a full refund. Missing a receipt or packing slip? You can exchange your item.
What retailer has best return policy?
Stores With Best Return Policies These six retailers are known for having best-in-class return policies: Costco. Nordstrom. L.L. Bean.
Which store has the longest return policy?
Ranking up there for the return policies with the longest return window are Patagonia, American Eagle and Trader Joe's. You can return items at these stores at any time – regardless of how long it's been since you made your purchase.
What is the meaning of return policy?
Return policy definition (noun) A return policy is a document that outlines the rules for returning purchased goods or services. These policies often include refund information, returns requirements, timeframes, and customer support contact information.
What does return refunded mean?
1 : to give or put back. 2 : to return (money) in restitution, repayment, or balancing of accounts. refund. noun.
How does a return policy work?
A return policy lays out how long a customer has to return items, in what condition the items must be, if they need a receipt and whether they will receive cash or store credit. Without a return policy, there can be disagreements over when and what can be returned or exchanged at the store.
Why is a return policy important?
A concise and clear return policy gives consumers a feeling of security; that what they are buying is guaranteed to be what it is represented to be. If a retailer doesn't give this guarantee, then consumers often become suspicious and avoid buying the product.
How to return a damaged item to Polar?
To return a damaged or defective item within thirty (30) days of purchase, please contact the Polar Customer Care Team by phone at 800-227-1314 or e-mail CUSTOMERSERVICE.USA@SHOPPOLAR.COM and reference "Polar Online Return".
How long is Polar training warranty?
The Polar Warranty covers the training computer and sensors for two (2) years from the date of purchase for defects in material or workmanship. Battery replacement is covered for the first six (6) months. Damage caused by misuse or improper or unauthorized maintenance is not covered.
