Return-Policy.org

potterybarn return policy

by Delfina Torphy Published 3 years ago Updated 2 years ago
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How to return items to Pottery Barn?

We will take the edge off the Pottery Barn return process by reducing it to four simple steps:

  • Access DoNotPay using any web browser
  • Click on the Item Return Request option
  • Provide several answers and photos if needed
  • Submit your request

What is Pottery Barn customer service phone number?

Pottery Barn Customer Service Phone Number Phone Number: 1 (888) 779-5176. Shortcut: N/A - Edit

What are Pottery Barn customer service hours?

Pottery Barn Customer Service Phone Number

  • Pottery Barn's 866-834-2029 Customer Service Number. This Pottery Barn phone number is ranked #2 out of 2 because 8,556 Pottery Barn customers tried our tools and information and gave us ...
  • Calling Pottery Barn. Calling Pottery Barn at this number should be pretty straightforward. ...
  • Contacting Pottery Barn in General. ...

Does Pottery Barn make price adjustments?

Our related article lists the stores that price match with West Elm and other retailers. Though West Elm does not offer price adjustments, it offers other ways to save for West Elm credit cardholders and members of The Key rewards program.

See more

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Can you return Pottery Barn after 30 days?

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase (whichever date is later).

Are Pottery Barn returns free?

Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges.

Can you return used items to Pottery Barn?

Pottery Barn has a straightforward return policy—you can return your item within 30 days of receiving it.

What is return and refund policy?

A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement.

Why does Pottery Barn charge so much for shipping?

Pottery Barn's shipping costs vary depending on what you have purchased, how quickly you want to receive it and where it is being delivered. Larger items tend to cost more to ship because it is more expensive for Pottery Barn to ship them.

How long does it take to get refund from Pottery Barn?

Cash & Check Refunds - Cash and check refunds over $100 will be issued as a company check and mailed to you (may take 14 business days).

Does Williams Sonoma take Pottery Barn returns?

Good news, newbie bride: If you registered at household favorites Williams Sonoma, West Elm and Pottery Barn, returns are totally interchangeable.

Does Pottery Barn have a warranty?

Similar to other Williams Sonoma furniture stores such as West Elm, Pottery Barn does not offer any furniture warranties.

Are Pbteen returns free?

For Online Purchases: Visit our returns page to create a UPS shipping label or visit your local store to make a free return.

Can you return a product if you don't like it?

What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.

What items are non returnable?

Non-Returnable ItemsPerfumes and Fragrances.Skin Care Products.Makeup and Nail Care Products.Personal Grooming Products.Aromatherapy and Massage Products.Vitamins and Supplements.Medical Supplies and Equipment.Dental Care Products.More items...

What is 30 day return policy?

"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.

Does Williams Sonoma take Pottery Barn returns?

Good news, newbie bride: If you registered at household favorites Williams Sonoma, West Elm and Pottery Barn, returns are totally interchangeable.

Does West Elm offer free returns?

West Elm return policy You may have to pay for return shipping costs (generally between $6.50 and $13.25). Furniture, however, cannot be returned to a store. You'll need to call Customer Care to arrange the return of any furniture over 70 pounds. The number to call is 1-888-922-4119.

Does Wayfair have free returns?

If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.

Does Pottery Barn furniture have a warranty?

Pottery Barn Return and Warranty Policies Similar to other Williams Sonoma furniture stores such as West Elm, Pottery Barn does not offer any furniture warranties.

At Your Service

From tracking your order to processing a return, we're here to help. Contact us by phone, email or using one of our self—service features. From start to finish, your satisfaction is important to us.

Track Your Order

Available for online status-tracking 24 hours after it has been placed.

Shipping

Items are shipped to 48 states and to Alaska, Hawaii and US Territories.

PB Credit Card

Apply today for a Pottery Barn credit card and start enjoying the benefits.

Gift & Gift Cards

Can be redeemed at any of our Pottery Barn stores, online or by phone for merchandise.

Store Events

Come down to your local store and join us for decorating and entertaining classes, book signing and more.

Personalization Guide

Choose between traditional monogram or personalization in a variety of different fonts and color options.

How to return pottery barn items?

Return your Pottery Barn item via Mail. Pottery Barn also allows you to return the products by mail, to return your products by mail go through the following steps: Step-1: First, you need to pack the items in the original packaging and use sufficient packing to prevent damage in the packaging. Step-2: After that, you need to get in touch with ...

How long does it take to return a Pottery Barn product?

Pottery Barn operates 30 days return policy for most of its products. If the product you wish to return is not tampered with and is in original condition, you will get a refund to your original mode of payment.

How to get a Pottery Barn receipt?

Step-1: The very step you need to take is to visit Pottery Barn website and click on look for your nearest store. Step-2: You can look for your nearest store, by visiting this link. Step-3: After locating your nearest Pottery Barn store, pay a visit to that store. Step-4: Accompany the products with the original purchase receipt.

How long does it take to get an exchange from Pottery Barn?

Pottery Barn Exchanges. All the unused and original items are valid for in-store returns. You can exchange any item within 30 days or after 30 days of the purchase to get your item exchanged.

How does a refund work before you get a refund?

Before you get the refund of the product, your refund will pass through a system verification. The company uses this step to monitor any fraudulent activity and return policy abuse. And if any return is found suspicious by the system, it would be declined for refund or exchange. Type of payment.

Is Pottery Barn a store?

Pottery Barn is an e-commerce company which also runs home furnishing store chains in the country. The company operates stores in the US, Canada, and Australia. In some cases, the home furnishing item you have bought from the Pottery Barn might not have suited your home settings. You might be looking for ways to return the product to the nearest Pottery Barn store, so it is better to know the Pottery Barn return policy. We will be taking you through the company’s return policy in detail in this article

The Pottery Barn Return Policy Made Simple

Pottery Barn has a straightforward return policy—you can return your item within 30 days of receiving it. The seller offers an extended return window during holidays. If you purchase a Pottery Barn product between mid-October and Boxing Day, the store allows you to return it by the end of January.

Ways To Return a Pottery Barn Item

To return your Pottery Barn item the right way, you need to follow some guidelines. If you wish to mail the product back to the store, you can do it via UPS. Take the following steps:

Are All Pottery Barn Products Returnable?

Pottery Barn has a list of items ineligible for returns, and it includes:

DoNotPay Will Help You Return Your Pottery Barn Item in No Time!

The most painless way of initiating a return request is through our amazing feature! We will take the edge off the Pottery Barn return process by reducing it to four simple steps:

How To Demand a Pottery Barn Refund Hassle-Free With DoNotPay

If damage is the main reason for your return, requesting a refund is your next step! DoNotPay can help you deal with it without any effort—here’s what you have to do:

Returned Your Faulty Item? Discover Other Nifty DoNotPay Products!

Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing them—DoNotPay can do it all.

Refunds

Subject to the above exclusions, we will process a refund upon receipt of the returned/exchanged products, excluding any delivery charges you paid for through ordering.

Cancellation

If you wish to cancel your order, you may do so by calling our Customer Services department 800-SHAYA or +971 800-74292 during working hours and within one hour of having placed it.

What are Pottery Barn points?

Points are awarded on all of your purchases (net of returns and credits) with any Pottery Barn brand, as mentioned above. Points are awarded on catalog and website purchases at the time of shipment/billing. Point balances will carry over from statement to statement until a Reward Certificate is earned.

How long does a reward certificate last?

Point balances will carry over from statement to statement until a Reward Certificate is earned. After 36 months, any accrued points that did not contribute to the issuance of a Rewards Certificate will automatically expire. Monthly point activity is detailed on your monthly billing statement.

Can you return items to Pottery Barn?

An original receipt or gift receipt is required. Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges. Return by UPS – print a return label from our Returns Policy page and bring to a UPS location.

Does Pottery Barn have rewards?

The Rewards Program is provided by Pottery Barn, which is solely responsible for the Program operation. Pottery Barn may cancel the program at any time. Pottery Barn may change the terms and conditions of this Program at any time. See rewards terms and conditions for details. Additional information.

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