Return-Policy.org

proven return policy

by Kenna Wolff Published 2 years ago Updated 1 year ago
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Return & Refund Policy

  • Return and Refund Policy. Thank you for shopping at Proven4.com. If, for any reason, You are not completely satisfied...
  • Interpretation and Definitions. The words of which the initial letter is capitalized have meanings defined under the...
  • Your Order Cancellation Rights. You are entitled to cancel Your Order within 7 days without giving any reason...

We want you to love your PROVEN Skincare System and the results you see in your skin. While we do not accept returns, we're happy to address any questions or concerns with your current formulations and/or suggest changes to your routine or products within 35 days of purchase per our Return & Reformulation Policy.

Full Answer

What is the return policy for proven skincare products?

According to the website, the Night Cream and SPF Moisturizer are eligible for re-formulation within 28 days of purchase. Email care@ provenskincare.com and the customer experience team will find the fit for your skin needs. For all other orders, the products are personalized for your skin and for that reason, returns are not possible.

How long does it take for proven to ship?

After you check out, Proven needs 1-2 weeks to finalize your personalized formulations prior to shipping. Once shipped, you can expect your skincare products to arrive in 5-7 business days. According to the website, the Night Cream and SPF Moisturizer are eligible for re-formulation within 28 days of purchase.

Is proven skincare a good brand?

On TrustPilot, Proven Skincare received an average of 4.1/5 stars out of 127 reviews. Customers said that the products are effective, produced visible results, and affordable. They were also happy about the customer service they received.

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Can I return PROVEN skincare?

Proven Skincare does not allow returns, though it does allow free re-formulations of the products and target ingredients if the regimen first assigned to the user does not work to the user's satisfaction.

Is PROVEN skincare FDA approved?

PROVEN Skincare products are not FDA approved. However, the products are made in an FDA-accredited laboratory.

How long do PROVEN products last?

Each product in the Proven Skincare system is meant to last for two months. After two months, Proven takes into account any new lifestyle factors (i.e. change of season, location changes, pregnancy, etc.).

Is it easy to cancel PROVEN skincare?

To change or cancel your Subscription Services at any time, go to your account settings or email "cancel" to care@provenskincare.com. If you terminate a Subscription Service, your subscription will not be renewed after your then-current subscription term expires. Billing.

Did a shark invest in PROVEN?

“Shark Tank” could further heighten consumers' interest in skincare grounded in data. Despite the sharks not biting on funding Proven, the brand's involvement in the show led to its highest sales and website traffic day ever.

Is PROVEN a shark tank product?

Our Shark Tank Proven update can explain how the company is doing now. Despite the lukewarm reaction Ming's company received from the sharks, Proven is doing well. Our Proven update research showed a huge increase in sales after the show aired, with about $3 million in sales across 2019 and 2020.

Does PROVEN use retinol?

PROVEN Team Tretinoin and retinol are two of the ingredients that you'll find in many skincare products, and they can be effectives for reducing and treating breakouts and leaving your skin feeling fresh, happy, and healthy.

Is PROVEN a good skincare line?

In the end, I think Proven is great and would recommend it to anyone looking for a one stop shop. Rather than having an entire medicine cabinet full of skincare products, you can opt for three personalized ones that have so many ingredients, you don't need a crazy amount of products.

How long does it take for PROVEN to work?

Most treatments take 6-12 weeks to start seeing benefits. It's all about consistency and factors outside your routine like stress, hormones, and diet. PROVEN makes consistency easy because you don't have to commit to a multitude of steps and treatments.

How do I return PROVEN?

If you are not entirely happy with any of the ProVen Probiotics products you have purchased, please contact us by phone, email or letter within 14 days of receiving your goods and return the product by recorded delivery within 30 days for a full refund. Please do not return an item without first contacting us.

What does zinc do to your face?

Promotes skin healing Zinc is known to support wound healing. With its antioxidant and anti-inflammatory properties, it enhances skin repair function and reduces redness and inflammation. It helps to relieve eczema, acne rosacea, irritation, dermatitis, itchy and dry skin.

How expensive is PROVEN?

Proven is definitely not cheap. At $145 for a cleanser, moisturizer, and night cream, you're paying an average of about $50 per product. But if you can get over the price, the formulas really are worth it, in my opinion.

Who owns PROVEN skincare?

Ming ZhaoMing Zhao is the co-founder and CEO of PROVEN Skincare, the smart skincare company dedicated to creating personalized and adaptive skincare.

Is PROVEN skincare still in business?

Proven Skincare is an AI skincare line that uses Artificial Intelligence to make personalized products. The company is the first to combine customization, big data, and artificial intelligence in the beauty sector....What Is Proven Skincare?Company NameProven SkincareBusiness StatusIn BusinessWebsiteVisit Website6 more rows•Jun 5, 2022

Does PROVEN use retinol?

PROVEN Team Tretinoin and retinol are two of the ingredients that you'll find in many skincare products, and they can be effectives for reducing and treating breakouts and leaving your skin feeling fresh, happy, and healthy.

Is PROVEN skincare a good investment?

PROVEN is on track to potentially double revenue to reach $50M run rate by the end of this year. Stanford Scientist and Finance Expert develop groundbreaking Skincare line. Business is booming, passing the multi-million dollar mark. The Tesla of skincare, where beauty meets technology.

How long does it take to cancel an order?

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

What is a good on a service?

Goods refer to the items offered for sale on the Service.

What is supply of goods?

The supply of Goods made to Your specifications or clearly personalized.

Do you get a gift certificate if you return a product?

Once the returned product is received, a gift certificate will be mailed to You.

Can you get a refund on a regular price item?

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returns

If you are not entirely happy with any of the ProVen Probiotics products you have purchased, please contact us by phone, email or letter within 14 days of receiving your goods and return the product by recorded delivery within 30 days for a full refund.

Item (s) not received

Please accept our apologies if you have not received your item (s). This happens very rarely, but when it does we appreciate how frustrating it can be and will do our best to resolve this as quickly as possible.

Cost of returning items

Please note that we can only refund the postage costs for returning an item where we sent the wrong item (s) or if the item (s) are damaged or faulty.

Refunds

We want you to be happy with your purchase. If you are not, you can return the product (s) to us, following the returns instructions above, and we will exchange or refund the value of the item (s) to the credit card/debit card account of the person who originally placed and paid for the order.

Further information

If you have any further questions relating to returns and refunds please contact us.

We offer the fastest Shipping & Hassle free return!

FREE Standard Shipping for all US orders above $10,-! Your product will arrive within 3 to 5 Business Days. $2.75 for orders less than $10.

Returns Policy

We strive to deliver exactly what you need. We promise that you will enjoy our Quality, Education and Simplicity OR get a Hassle-free refund within 100 days from your purchase. Learn more

How long does it take to return a product to provengo?

Provengo has a 30-day Return policy. Merchandise may be returned to Provengo within 30 days of the receipt of your purchase. Returns will ONLY be accepted for items that are returned to Provengo in Factory New Condition, Unused and with the Original Packaging Material.

What happens when you receive a Provengo item?

When items are received by Provengo, they are inspected to ensure they are in Factory New Condition, Unused and in the Original Packaging Material. In the event the items received by Provengo do not meet the conditions noted, the item (s) will be returned to you.

Does Provengo offer an exchange?

Provengo does not currently offer an exchange policy. You may return an item within 30 days of receipt, and you will be solely responsible for the return shipping costs. Once we receive your returned merchandise, we will refund the credit card you originally used. We recommend placing your new order on our website right away, as our inventory changes daily, and your item may sell out while we are waiting to receive your original merchandise to issue the refund.

Does Provengo refund postage?

Postage will only be refunded on returns due to defective merchandise. Domestic shipping costs are prepaid for manufactured defects. Manufacturers Defects must be presented to Provengo within 30 days of the receipt of your purchase. If you have a Manufacturers Defect issue after the 30 day period, please contact the Manufacturer directly ...

How much discount does Proven have?

With your membership, you receive a 35% discount off of the total value of the product set. When you have a Proven subscription, your journey is followed closely by the team who can personalize your formulations to stronger active concentrations as your skin changes.

What is a proven skincare review?

This Proven Skincare review will take an in-depth look at the brand and its products, customer ratings, promotions, and more, to help you decide if their products are worth the buy.

How to change my Proven Skincare subscription?

Go to your account settings or email the team at care@ provenskincare.com to modify your Proven Skincare subscription, including which products you’d like to receive, and how often.

How long does it take to get a proven skincare set?

The entire process takes 3-5 minutes, then you receive a personalized prescription, which suggests a set of 3 Proven Skincare products. Each product includes detailed information on the ingredients: the role they play in combating your dermatological issues, and how they contribute to healthy skin. You can buy individual products, make a one-time purchase of the set, or subscribe to receive it discounted (more on the Proven subscription later on).

What are the nonspecific questions asked in Proven?

Proven asks nonspecific questions in addition to the ones posed on your individual problem areas: if you have been diagnosed with skin conditions such as rosacea, seborrhoeic dermatitis, facial psoriasis or eczema/atopic dermatitis; how your skin feels presently and in photos; whether your products are addressing your concerns; amount of plane travel, screen time, sun exposure; and your zip code.

Where does proven skin care ship?

Proven Skincare ships to anywhere in the continental US. They are working on getting their products all around the world and if you’re interested, you can email the team at care@provenskincare.com and you’ll be the first to find out when they can ship to your area.

Who is the founder of Proven Skincare?

Proven Skincare began with a personal mission. Ming Zhao (founder and CEO) had difficult skin and she was always scouring the shelves to find products that would work for her. For Zhao, the process was “frustrating, time consuming and expensive,” so she decided to reinvent it.

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Return and Refund Policy

  • Last updated: November 18, 2020 Thank you for shopping at Proven4.com. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.
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Interpretation and Definitions

  • Interpretation
    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
  • Definitions
    For the purposes of this Return and Refund Policy: 1. Company(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Professional Health and Nutrition, Inc., 28115 Lakeview Dr Wixom, MI 48393. 2. Goodsrefer to the items offered for sale on the Service. …
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Your Order Cancellation Rights

  • You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by …
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Conditions For Returns

  • In order for the Goods to be eligible for a return, please make sure that: 1. The Goods were purchased in the last 7 days 2. The Goods were not used or damaged 3. You have the receipt or proof of purchase The following Goods cannot be returned: 1. The supply of Goods made to Your specifications or clearly personalized. 2. The supply of Goods which according to their nature ar…
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Returning Goods

  • You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address: Proven4 Returns 28115 Lakeview Dr Wixom, MI 48393 We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the …
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Gifts

  • If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
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