Can you return purple mattress after 100 days?
You have 100 calendar days to exchange your Purple® Bed from the date of delivery. You are allowed one exchange. To be eligible for an exchange, you must still be within your 100-night trial period and have had it for at least 21 days, and the mattress must be clean and undamaged.
Is returning a purple mattress easy?
Purple makes returns pretty darn easy. Here's a step-by-step guide on how to return: Test out your Purple mattress for a minimum of 21 nights. Before day 100 of your sleep trial, call Purple's support team at 888-848-2305, and tell them you'd like to return your mattress.
Does Purple mattress have a restocking fee?
We do not charge restocking fees for our mattresses and most other products!
How much does it cost to send a purple mattress back?
freeDispose, Recycle, or Donate Your Purple Mattress To receive your refund, Purple requires customers to prove they donated the mattress, recycled it, or used a licensed company to dispose of the mattress. This is 100% free to the customer.
Is Purple free return?
All Purple Mattress purchases come with a 100-night trial! If you decide that your Purple Mattress isn't a perfect fit for you, we'll have it picked up and issue you a 100% refund. Keep in mind, we ask all Purple customers to spend up to 21-nights on the Purple Mattress before starting a return or exchange.
Does Purple mattress sag over time?
All mattresses will eventually sag, which can affect how well you sleep. But Purple's mattresses may begin to sag faster than expected, especially for heavier sleepers.
How do I make a return on Purple?
Return Process Sleep on your Purple mattress for at least 21 days. If you decide the mattress isn't a good fit within the 100-night trial period, call a Customer Care rep at 888-848-2305. The rep will walk you through a few disposal options: Donate clean and undamaged mattresses to a local charity.
How do I exchange a product in Purple?
Step 1: Contact our Customer Support team via phone (+91-8655500222) or email (customercare@purplle.com) within 15 days of receiving the order. Step 2: Provide us with your order ID details and your request to return/replace/refund your order.
How good is Purple mattress?
The Purple rates 6 out of 10 in terms of firmness, and heavier side sleepers might prefer a bed that rates 6.5, 7, or higher instead. Back Sleepers: Back sleepers who weigh less than 130 pounds find the Purple mattress provides them enough lumbar support and pressure relief.
Do Purple mattresses get softer over time?
The 21 day adjustment period. But for some people, it might take a few weeks for your body to fully adjust to the unique and proper support of the Purple Mattress. Fret not, this is perfectly normal.
Is the Purple Mattress good for heavy person?
Yes, The Purple® Mattress is perfect for a heavy person. In fact, Purple offers mattresses for all shapes and sizes! Customers who weigh 250-pounds or more have expressed a common interest in The Hybrid Premier, as they tend to offer more support.
Is purple good for side sleepers?
Are Purple mattresses good for side sleepers? Purple mattresses are great for side sleepers. The GelFlex Grid itself better supports side sleepers and cradles their shoulders and hips more comfortably. Purple also sells mattresses with varying levels of firmness to help you pick the right one for you.
How do I return a purple product?
Returns policy However, if there is an issue with the product received by you, you could either raise a return request from the Website/App or contact our Customer Support team via phone (+91-86555-00222), email (customercare@purplle.com) or chat within 15 days of receiving the order.
Where do purple mattress returns go?
The rep will walk you through a few disposal options: Donate clean and undamaged mattresses to a local charity. Recycle the mattress through a recycling facility. Work with the Purple Returns Team to have a company like Sharetown or GotJunk pick up and dispose of your mattress.
Are Purple mattresses Flippable?
Luckily, Purple mattresses are made with premium materials that are designed to last for years with no flipping necessary. Each mattress comes with a 10-year warranty backing its quality. All Purple mattresses are one-sided and should not be turned over. You can rotate them every three months or so if you like, though.
How does the purple mattress hold up over time?
3:536:14Purple Mattress Review - AFTER 3 YEARS (Honest Opinion) - YouTubeYouTubeStart of suggested clipEnd of suggested clipItself the purple grid is super durable you can stretch that like 10 times its resting state and it'MoreItself the purple grid is super durable you can stretch that like 10 times its resting state and it'll snap back into its original shape almost immediately.
How long do you have to sleep on a purple mattress?
You’ll need to sleep on the mattress for at least 21 nights before initiating a return. Purple calls this the 21-day adjustment period. It takes up to a month for your body to adjust to a new sleeping surface, especially if your old mattress had developed sags or lumps.
How long is the Purple Mattress trial?
Instead of lying on a mattress for a few minutes in a showroom, you get over three months to try it in the comfort of your own home.
How Does the Return Policy Measure Up?
Purple’s return policy is standard compared to the rest of the mattress industry. The majority of direct-to-consumer companies give their customers free returns during their sleep trial. The biggest difference we notice between Purple’s return policy and that of competitors is that Purple requires you to sleep on your mattress for only 21 days, rather than 30 days like most other online mattress brands.
What is Casper mattress?
Casper. Casper is an online mattress brand that specializes in hybrid and all-foam mattresses. Their mattress models come with a 100-night trial period and free returns, but you’ll need to sleep on the mattress for at least 30 nights before requesting a return.
What happens if the price of a new mattress is different from the original?
If the price of the new mattress is different from that of the original, you’ll pay or be refunded the difference in price.
Can you exchange a purple mattress?
Purple customers are eligible for one exchange during the sleep trial. You can opt for a different mattress size, firmness level, or mattress model. Since you only get one exchange, make sure you read lots of reviews and even consider chatting with a Purple team member before ordering the second mattress.
Does Purple Hybrid Premier have a sleep trial?
The sleep trial applies to all Purple mattress models, including the original Purple, the Purple Hybrid, and the Purple Hybrid Premier. The trial period starts on the day that your new mattress is delivered.
The Purple Return Policy Essentials
Purple has numerous items for sale, and each comes with its unique return terms and conditions. We will outline each specific Purple return policy so that you can be sure how to return your purchase.
A Step-by-Step Purple Return Process
Once you get in touch with the Purple Customer Care department, the customer representative walks you through a couple of return options, including working with Purple Returns Team and having carrier services pick up your item.
DoNotPlay Will Help You Return Your Purple Items With Ease!
Need help navigating the Purple return process? This is where the DoNotPay app comes into play. It will draft and send an item return request letter to the company.
How Do I Get A Purple Returned Mattress?
Local charities will be the first place to look for a Purple mattress. You could try contacting the local Purple retailer and ask them what charity they use as Purple will tend to get an arrangement with a charity and send all returns their way.
What to do after returning a purple mattress?
On their website, they state that their first preference is to give the returned mattress to an organized charity.
How long does it take to adjust to a purple mattress?
Purple states that it will likely take some time to adjust to your Purple mattress so that you should take advantage of as many of the 100 nights to give time for your body to fully adjust.
How long does a mattress last?
The average mattress only lasts seven years so don’t buy a used one that is older than this.
How many nights can you stay at Purple?
As you have a maximum of 100 nights, Purple recommends that you try and do 30 nights if you’re still feeling discomfort after 21 nights. After this, they will take a return with no questions asked, at no cost to you.
How many people would buy a used mattress?
Some surveys have shown that less than 10% of people surveyed would buy a used mattress. For comparison, from the same survey 100% of those surveyed would buy a used table.
Can you use purple sheets on a mattress?
Purple mattresses utilize a grid system that works best with the specific Purple sheets. You can use normal fitted sheets but Purple recommends that they are stretchy. This won’t stop you doing a return but may prevent you getting the most out of the mattress.
