Returns by Type of Product
| Product | Return Period for Refund | Return Period for Identical Exchange |
| Opened New Item (including Tablets) | Not Allowed | 30 Days |
| New Accessories (Opened or Unopened) | 30 Days | 30 Days |
| Pre-owned Merchandise (Opened or Unopene ... | 7 Days | 30 Days |
| Downloadable Content (DLC)Digital GamesP ... | Not Allowed | Not Allowed |
Full Answer
Does GameStop buy unopened games?
Gamestop cant take unopened games. Company policy. They had a problem with people stealing games from other stores and trading them in right away. For some reason, they think the extra step of having to open the game will make it so people wont do this.
What is GameStop exchange policy?
GameStop Exchange. According to the GameStop return policy, an item can be exchanged within the timeframe only with an identical one. You can exchange an item without paying any extra charge. The return period is different for each item which is mentioned in the above sections.
Are GameStop Reserve Deposits refundable?
"At GameStop, your reservation deposits are refundable at any time ," the retailer says on the promotion's website. "In addition, there are no fees or penalties associated with a reservation purchase."
What is the return policy for GameStop online?
Enhance your gaming experience with the GameStop return policy, as they bring you a liberal set of rules for returning your Gaming devices or Gadgets. As per GameStop Return Policy New Items(excluding tablets) can be returned within 30 days of purchase.
Can you return pre-owned items to GameStop?
Orders shipped from GameStop.com over $500.00 cannot be returned in-store. Pre-owned software must be returned within seven (7) days of in-store purchase or receipt of shipment in order to qualify for a refund or exchange.
Can you return a pre-owned controller to GameStop?
GameStop Return Policy A pre-owned item can be returned for your money back within 7 days or an exchange of the same item within 30 days. If a new item doesn't meet your satisfaction, it can be returned in the original packaging (including any manuals, cables or accessories in working, sellable condition).
Does GameStop give refunds on pre orders?
GameStop's New Preorder Policy Allows Customers to Get a Full Refund Within a Certain Time Limit. GameStop has told Kotaku that it will be changing its preorder refund policy, allowing customers to request a full cash refund of their preorder within 30 days of a game's release should they choose not to make a purchase.
Can I buy a controller and return it?
Bring in the receipt (that's the important thing) and controller. They should let you exchange it, unless you get a dumbass who doesn't follow policy. In that case ask for a manager. If they won't do it, buy another one and return the bad one.
Does GameStop cancel preorders?
As long as you cancel your pre-order before your card is charged, you should be able to cancel the order online. If you're unable to cancel your order online, you can still request a cancellation via phone, email, or in-person at a GameStop store.
How does GameStop preorder work?
Online pre-orders can be done through the GameStop website or mobile app and come with either free shipping or a $10 launch day shipping upgrade. The process for pre-ordering a game at an open GameStop is similar to picking up a game with the Delivery@Door service.
Can you change your pre order at GameStop?
To update an order, visit the Your Orders page and log-in. A list of recent orders will be displayed. Click on the order number to review order details and available self-service options.
How long do GameStop refunds take?
It takes between three to five business days for a GameStop refund to show up in your bank account. If the refund is over $150, it will take up to 14 days for GameStop to mail you the check, no matter whether you use mail or go to the store to return the items and request a refund.
How long does GameStop hold pre orders?
We will hold your requested item until the end of the current business day, depending if your order was placed during store hours. The e-mail is usually sent within 2 hours if your order is placed during store hours.
What is a pre order deposit?
A pre order, or preorder, is the act of purchasing a product that has not yet been released or produced. Pre ordering is a valuable sales tool that lets you charge customers a deposit or full payment to reserve products. The best part is that you don't even have to pay to keep these products on hand.
How do I cancel a GameStop order as a guest?
When you make an order as a guest, you are unable to cancel it without customer support. However, you should just remove the last 3 words from that last sentence because GameStop customer support will not help you.
What is Gamestop's Return Policy
You can return your products in exchange for a refund providing the item is returned within 30 days from the date of purchase.
What is Gamestop's return policy on Controllers
You have 30 days to exchange or return your controllers after making a purchase in-store or receiving a shipment.
Does Gamestop have a 30 day return policy?
Yes Gamestop have a 30 day return policy, meaning you need to return your item within 30 days of purchasing to receive a refund.
Can I return an item to GameStop without a receipt?
No, under no circumstance will Gamestop accept a return without a receipt.
How long does it take to get a refund from GameStop?
The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.
How long does it take to return a pre-owned product?
If you are not completely satisfied, simply return the product within 7 days for your money back or within 30 days of purchase for an identical exchange.
What does "not in original condition" mean?
Any product (s) not in its original condition. Any product (s) that is damaged, played or is missing parts. Any product (s) that were sold as part of a bundle, unless the bundle is returned complete.
How Long Do I Have to Return My Item?
For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.
Gamestop return policy on open box
Only defective products will be refunded if they are opened. If you are trying to return a product for any reason other than faultiness, for example, if you have changed your mind or you bought the wrong item accidentally, it cannot be opened. GameStop retains discretion regarding defects.
What is a Defective Product?
A defective product is one that is either broken, not fully functioning, or has not performed to expected standard. FindLaw.com describes 3 main types of defects in products. Firstly, a defect in design produces failures and faults in a product that stem from the design of the product.
How do I Return an Item I Bought Online?
GameStop accepts refunds for online orders, but the items must be shipped back within 30 days of the original receipt of shipment. GameStop make the process easy with their online portal. Most importantly, you will need to ship all items back to the address that the parcel originated from.
Can I return an item to Gamestop without a receipt?
GameStop won’t grant any refunds that aren’t provided with a receipt. If you bought the product online, you must provide the GameStop.com order number. In some cases, GameStop may allow refunds that utilise a different proof of purchase, such as a bank statement.
How Is the Refund Paid?
You can choose exactly how you receive the money for your refund. Most commonly, the refund will be paid directly back into the account that purchased the original product. However, you can choose a different bank account, be paid in cash, a store credit, or even exchange for a new product.
What If My Refund Is Not Accepted?
GameStop has the legal authority to refuse refunds, but it is exposed to legal challenge. If you believe you refund should have been granted, and it wasn’t, you have the legal right to challenge their decision.
What is GameStop return policy?
If you are not satisfied with the product purchased at GameStop and want to return or exchange it then fret not. GameStop offers its customers a liberal process for returning the merchandises. According to the new GameStop return policy, a product is eligible for exchange within 30 days of the date of purchase.
Which products are eligible for return?
All products except digital games, downloadable content, and PC download are eligible for exchange or return policy. The product must be in its original state and working condition. A few items are eligible for refund if returned within 7 days. GameStop return policy also offers a full refund on selective product even if it is opened.
GameStop return policy for various merchandises
All the new products except tablets and accessories brought from GameStop are eligible for a full refund if: – I. They are returned within 30 days of purchase. II. They are not opened and are in working condition
How to return a product to GameStop?
You can exchange or return the product without stepping out of your home by sending the item to the address mentioned on the return shipping label. While sending the item, specify the reason of return or exchange. Make sure to put the packing list along with the item in the box.
Conclusion
In this guide, we have mentioned all the returnable and non-returnable policies of GameStop. Well, it’s quite easy and simple to get your successful refund if you follow their instructions properly.
How long does GameStop take to return?
GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your purchase, you can return the item to get a refund for the paid amount or exchange it. Just remember to keep the receipt safe because, without it, the return is impossible.
How long does it take for GameStop to refund?
For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process.
How to contact GameStop customer care?
In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them here. Below steps explain how to proceed with both the processes to ensure hassle-free returns.
Is GameStop strict on returns?
To enhance your gaming experience and avoid misuse of the return policy, the company has clearly laid down its terms and conditions, including return period and processes. Compared to other retailers, GameStop return policy is quite strict. Read on to find how and what you can do as a consumer to ensure smooth returns.
Can you return a game if you are unqualified?
Remember: Your return should be eligible. In the case of unqualified returns, you will not get the game or your money back. Therefore, it is always better to check with customer care regarding eligibility. The shipping charges would have to be paid by you.
Can you return a GameStop item?
If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back.
How long does it take to get a refund from GameStop?
You might even get back pre-owned products in the event that you aren’t happy with that. The time period for returning pre-owned items is 7 days for the complete refund. GameStop additionally gives you a choice by which you’ll be able to return the item even though you opened it.
How long can you go back to pre-owned games?
Even though, you are able to go back the pre-owned items within 30-days of purchase to swap it using exactly the very same item. So, whether it is pre-owned games, pre-owned consoles, or other pre-orders, returning or exchanging them would be a piece of cake for you now.
Can you return gamestop?
When you’ve used the thing (s) whatsoever then you definitely aren’t permitted to Gamestop returns it. Any merchandise purchased as part of a package can’t be returned if you don’t wish to return a comprehensive package. You need to range from the guides, cabling, and accessories while returning some items.
Can you return gamestop without receipt?
Therefore, if you believe that you can return the products as it is mentioned somewhere in “GameStop return policy without a receipt”, let us tell you that you can’t. This is because there is nowhere where it is written that can return an item and get the refund in next to no time as it is impossible without the receipt.
Can you get a refund on a GameStop tablet?
New Tablets that you’ve purchased from GameStop could come back for the complete refund over a week or two of purchase. Tablets should be unopened that you qualify for a market because no refund is offered on tablet computers when started.
How long does it take to return a game on GameStop?
When buying pre-owned games, they give you 7 days to return the item for a full refund, EVEN if opened. Great way to test out games as you really have nothing to lose if the game turns out to be dumb. After your 7 days are up, GameStop still gives you 30 days to do an identical exchange.
Can you return a game you bought on GameStop?
If you bought the game or gaming console new, it absolutely cannot be opened if you want to return it for a refund. Be aware that GameStop considers games “opened” once the shrink wrap is removed. If it’s opened, your only option is an identical exchange within 30 days of your purchase.
Is GameStop a strict return policy?
Gamestop, Return Policies. The GameStop return policy is fairly strict, especially when it comes to opened games and consumers trying to return items without a receipt. It’s with this in mind that I wanted to dig deep into their return policy and get an answer to all your burning questions.
Do you need a receipt for GameStop?
YES! Perhaps more than other store, you need to guard your GameStop receipts with the highest security. This makes sense as their return policy could easily be abused by gamers if they didn’t require proof of purchase. Without your receipt, you’re up a stinky creek without a paddle.
Does GameStop have an extended return window?
COVID-19 Response: While GameStop has not announced specifics, they did indicate that they will be providing an extended return window so shoppers have ample time to return items once all locations reopen.
What are points?
Points are the currency of the PowerUp Rewards program. Pros get 10,000 points just for enrolling or renewing and can earn 20 points per dollar on almost everything they buy. Pros can redeem points for coupons. For example, Pros can redeem 5,000 points for a $5 off one single item coupon.
How do I manage my Pro subscription preferences?
You can manage your Pro subscription at GameStop.com, call 1-800-883-8895, or email SUBSCRIPTIONHELP@GAMESTOP.COM.
How do I earn points?
You can earn points on almost everything you buy at GameStop. As a PowerUp Rewards Member, you’ll provide your account number (usually able to look up with your phone #) at time of purchase in store, or sign into your PowerUp Rewards account when making a purchase online at GameStop.com.
Where can I use my points and what can I redeem them for?
Visit the Rewards Center within the My Account section online to redeem points for coupons you can use in-store or online. You may also talk to a store associate when at a GameStop store. You can redeem points for many things, including redeeming as little as 5,000 points for a $5 Reward Certificate.
How long does it take for points to post to my account?
Points will post to a Member’s account within approximately 24-48 hours from the time of purchase.
Do my points expire?
PowerUp Rewards points are valid for one year from date of posting to the Member's Account, provided the Member remains active in the Program. "Active" is defined as making at least one purchase or trade in every 12-month period.
How do I get access to console sales?
Follow GameStop on Twitter (@GameStop) and check your email to know when Pros get exclusive access to the newest consoles. Pro tip: it can take up to 24 hours for your exclusive Pro benefits to kick in, so be sure to go Pro now so you never miss an exclusive offer.
I love anti-mask boycotters
First guests of today drive up 5 minutes after open, they look to be a husband and wife in their 50s. No masks, of course. The woman looks at the sign staying masks are required then opens the door and starts to step in.
To Jenna Owens
With this latest letter that you sent to stores, you have shown that you are just as out-of-touch with the employees of GameStop as those that have come before you. That you or anyone else in corporate think that our pay reflects 'High-reward career opportunities' with this company.
Don't you just love it when
You have a guest call your store to ask if you have any xboxs, and you obviously tell them no and start to tell them how we have them on the website every couple of weeks and that they should sign up for the GameStop newsletter so that way they actually have at least a way to see when we are gonna have them...just to realize they hung up on you not a couple seconds after you said no xboxs so you just talked to yourself for 15 seconds trying to help said guest out? These are the people we are supposed to delight, huh?.
What Is Gamestop Return Policy?
Which Products Are Eligible For Return?
- All products except digital games, downloadable content, and PC download are eligible for exchange or return policy. The product must be in its original state and working condition. A few items are eligible for refund if returned within 7 days. GameStop return policy also offers a full refund on selective product even if it is opened. However majority products can only be exchang…
Gamestop Return Policy For Various Merchandises
- • GameStop return policy for new merchandises
All the new products except tablets and accessories brought from GameStop are eligible for a full refund if: – I. They are returned within 30 days of purchase. II. They are not opened and are in working condition Opened new merchandises under this category are not eligible for a refund. T… - • GameStop return policy for Tablets
If you are not satisfied with the tablet purchased from GameStop or unfortunately you received a defective piece, you can return the tablet or get it exchanged according to the GameStop return policy. I. To receive a full refund on a new tablet purchased from GameStop, it must be returned …
Conclusion
- In this guide, we have mentioned all the returnable and non-returnable policies of GameStop. Well, it’s quite easy and simple to get your successful refund if you follow their instructions properly.
Introduction
Gamestop Return Policy Guide
- For purchased electronics, GameStop has a variety of return procedures. All refunds must be returned within 30 days of the purchase date, with a receipt or Gamestop.com order number. GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your ...
Returns by Type of Product
- The return policy differs based on In all cases, the receipt is Mandatory. No receipt means no returns! Also, for GameStop, games for which shrink wrap is removed are considered to be opened.
Gamestop Return Process
- You can return the products bought online both in-store or via mail. To return your products to GameStop, you just have to provide the receipt and the product in an unopened condition. You can return the items both in the store or online. In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them h…
Gamestop Refunds – Gamestop Refund Policy
- Refunds would be made in the original mode of payment. For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process. An exception to Payment Mode: In case the purchase amount was higher than $150, you would get a check from GameStop Corporate within 14 working days fro…
Defective Or Damaged Goods
- What if you received a defective item from the company itself, without any fault of yours? Don’t worry, you are covered in the return policy. Just inform the customer care within 30 days of the purchase, and the company would exchange it for an identical item. Any shipping costs incurred by you would also be subject to reimbursement. In case you have crossed the 30-day timeline, th…
Promotional Discounts and Returns
- GameStop regularly launches promotional discounts and offers. If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back. Also, if it was a bundled purchase, you would be better off returning the entire order.
FAQs
- Can GameStop cancel my return?
If The Company Feels You Are Misusing The Return Policy, You Can Be Denied Returns Or, In The Worst-Case Scenario, Even Ban You From Future Returns. - What is a Pre-owned Guarantee?
All the items bought by GameStop are checked and comes with a guarantee. In case you are dissatisfied, you can return it within 7 days or exchange within 30 days.
Conclusion
- Do you know that there are more than 55 million GameStop PowerUp Rewards members? Also, it owns the EB Games, a magazine (Game Informer), a video game website (Kongregate), and a prepaid cellphone company. Check these out too – Dick’s Sporting Goods, Best Buy, andAmazon Return Policy. Don’t let your unused game lie on your table, request a return before 30 days. If yo…