Return-Policy.org

quay return policy

by Halie Langworth Published 2 years ago Updated 2 years ago
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How long do you have to return Quay sunglasses?

within 30 daysWHAT IS YOUR RETURN POLICY? We'll happily refund your full-priced Sunnies, Blue Light Glasses & Jewelry, within 30 days of delivery, if they have not been worn.

Can you return Quay Rx glasses?

What is the return policy on prescription glasses? For QUAYRx purchases made at a store, stop by the location you bought your glasses + return within 30 days.

Do Quay glasses have warranty?

We have a 3-month warranty policy in case of any manufacturing defects. We offer exchanges or full refunds. Get the inside scoop on new frames, sales, events, and more.

Who owns Quay Australia?

Jodi BrickerMeet Jodi Bricker, CEO of Quay Australia. We're lucky enough to soak up inspiration from her on the reg, and we want to send a little bit of that magic your way. Who are you? First and foremost—I am a mom of two teenaged daughters, and I live in the Bay Area.

Are Quay glasses made in China?

From the United States. The design is cute, but I was super disappointed these sunglasses are MADE IN CHINA. The company goes out of their way in calling themselves an Australian brand and saying they are family-owned and made under fair conditions.

Does Quay have a student discount?

To receive Quay's 15% off student discount, you'll need to verify your student status with MyUnidays by following the link below. Once you have successfully verified your status, Quay will send you a single-use promo code for 15% off to be used at quay.com.

Are returns free from Quay?

We'll happily refund your purchase if you're not absolutely satisfied, within 30 days of delivery. Must be in original condition with original case and tags in which they were sent.

What does Quay mean in Australia?

wharfQuay Australia, or just Quay — which means wharf — is a retailer of stylish sunglasses, prescription eyeglasses, and blue-light-blocking glasses.

How do I get the Quay logo off my sunglasses?

0:032:31How to Remove the Ray Ban Logo EASY! - YouTubeYouTubeStart of suggested clipEnd of suggested clipBasically all you do is you move it back and forth and back and forth. And it's just going to slowlyMoreBasically all you do is you move it back and forth and back and forth. And it's just going to slowly.

Why is Quay so popular?

Founded in 2004 by Linda and Allen Hammond, Quay Australia quickly became known as the famously cool sunglass brand for the freethinkers. Festival lovers themselves, the Hammonds realized that concert-goers spent enough money on shows and wanted affordable sunnies to accompany them.

How is Quay pronounced?

First thing's first: you might be wondering how to say our name. Get ready fam, this might surprise you: QUAY is pronounced KEY, not KWAY.

Are Quay sunglasses expensive?

Quay Sunglasses typically range from $65 to $75, although there are a few limited editions priced at $125.

Do Quay glasses come with a case?

They come with a soft cloth for cleaning and a hard storage case. You can select different types of lens tint, including: fade.

How long do Quay prescriptions take?

within 17-20 daysFor online orders, you'll receive your prescription glasses within 17-20 days after your prescription is validated. After submitting your order, please allow up to 10 days before receiving a shipping confirmation email.

Is Quay UVA UVB?

UV Ray Protection Many Quay sunglasses are a Category 2 or 3. Suitable for an average amount of sunshine, Category 2 lenses filter up to 82% of sunlight, offering good protection from UV rays. Designed for bright summer days, Category 3 lenses absorb up to 92% of sunlight and provide great protection from UV rays.

How long does it take for prescription glasses to be ready?

Ordinarily your prescription glasses should take 5 – 7 business days to be ready for dispatch or collection, however, this can be dependent on your prescription, frame and lens choice.

How long does it take to get a refund from a tax return?

Allow 2-3 weeks for the receipt and processing of your return. A refund will be issued to the original form of payment. You’ll receive confirmation by email when your return is completed. Please note: Depending on your issuing bank, your credit may not show until your next billing cycle.

Can you return glasses from a final sale?

Final sale items are not eligible for refund- if returned a store credit will apply. If you purchased during our Buy One Get One Free promotion, both pairs of glasses must be returned to be eligible for a return. Allow 2-3 weeks for the receipt and processing of your return.

Postage, Packing and Delivery Options

This service operates Monday-Saturday during business opening hours 9am-5.30pm

Returns

If you are not completely satisfied with your purchase we are happy to exchange or give a refund within 14 days of receipt of goods.

Legal Statement

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom. Those who choose to access this site from other locations are responsible for compliance relating to local laws if, and to the extent, local laws are applicable.

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