rainbow sandals return policy

by Dr. Jules Schneider Published 2 years ago Updated 1 year ago

Can you return Rainbow Sandals?

The Rainbow® Guarantee is for the lifetime of the sole. The sandals will be eligible for warranty until you have worn through anywhere on the top or bottom layer of the sole. RAINBOW® SANDALS will repair your sandals if they are damaged or defective due to manufacturing defects only.

What is Rainbows return policy?

Any new, unused item purchased on may be returned for a full refund within 30 days of delivery. Please review our full return policy prior to returning your item.

Does Rainbow have a money back guarantee?

To make a return request, you have to do so within 30 days of the original shipping date. If you receive a damaged or incorrect item, the Rainbow return policy states you should contact their customer support immediately to make them aware of the problem.

Why are my Rainbow Sandals cracking?

You may find the sandals curl up after they dry in direct sunlight or extreme heat. With continued use, they should flatten out and get back to normal. Cracked leather is the result of water damage and not something covered by the Rainbow Guarantee.

Is fashion Nova and Rainbow the same?

Rainbows has some of the same stuff Fashion nova has... Just cheaper! (bodysuits, rompers, shoes) It just looked different on their models!

How long does it take to get money back on a return?

More than 90 percent of tax refunds are issued by the IRS in less than 21 days, according to the IRS. However, the exact timing of receiving your refund depends on a range of factors, and in some cases, the process may take longer. If you're owed a refund, you're probably eager for it to arrive.

How do I get out of a rainbow contract?

Send a letter to the distributor via regular mail or email regarding your reason for return. This will provide written documentation of your reason for return. Include your name, date, product purchased, reason for return, and date of telephone communication with the distributor.

Do Rainbow sandals mold to your feet?

Rainbow leather sandals, either with a single or double layer of EVA foam underneath, molds to your foot over time for a custom fit.

How long do rainbows sandals last?

This pair is still somewhat functional, but the soles are worn through. Time for new ones, but I'd say 10 years is pretty dang good. They're as simple as it gets. A bit of rubber, some nylon stitching, and leather uppers and straps.

Why do Rainbow Sandals last so long?

Starting with the sponge rubber density, each layer conforms to the wearer's foot over time. Even the strap's nylon webbing is made not to stretch. and the specially-formulated glue that holds each layer together. From start to finish, Rainbow Sandals' design means they will last for years to come.

Do Rainbows run big or small?

Rainbow SizeStandard Shoe SizeLength in InchesSmall5.5 - 6.59.5"Medium6.5 - 7.510"Large7.5 - 8.510.5"X Large8.5 - 9.510.75"2 more rows

Are Rainbow Sandals made in China?

The majority of Rainbow Sandals production is now overseas. That's not the case any more: Three of four pairs of Rainbows are made in China. One of the top-selling sandal companies in the country, Rainbow Sandals, has called San Clemente home for the last 37 years.

Can I return clothes to any rainbow?

Returns to a Rainbow Store: We gladly accept returns to any of our 1,000+ Rainbow Stores. Please visit our store locator to find the Rainbow store nearest you. Simply bring the merchandise you wish to return and the packing slip from your order when you visit the store.

How many days do you have to return a Rainbow vacuum?

Overview. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can't offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

How long does it take for a refund to go back on your debit card?

Whether you've paid with a credit or debit card, you can return your purchase and receive a refund. The main difference is how quickly your refund processes. It takes between seven and 10 business days for a debit card refund to be approved. For credit cards, it can take anywhere between three and seven days.

Who is the owner of Rainbow stores?

Chehebar familyRainbow Shops is now owned by the Syrian Jewish, Chehebar family. Today, along with sister brands 5-7-9 and Marianne, Rainbow operates 1,300 stores in United States, Puerto Rico, and the U.S. Virgin Islands.

How to return rainbow sandals?

Include a brief description about the problem you are having with your sandals and send them in to the address above. Once your sandals are evaluated Rainbow Sandals will repair or replace them and return them to you. If the sandals are not covered under our warranty we will mail you a letter stating the reasons why, if you would like to have your sandals returned to you Rainbow Sandals requires 7.00 for return shipping. If you do not want your sandals returned we will donate wearable sandals to one of our many charities.

What is rainbow guarantee?

The Rainbow® Guarantee is for the lifetime of the sole. The sandals will be eligible for warranty until you have worn through anywhere on the top or bottom layer of the sole.

What to include in a shoe evaluation?

Be sure that you include your name, address, phone number, a description of the problem, and the size and style of sandals that you are sending in to us for evaluation.

What happens if you wear a sandal with moisture?

Any damage as a result of the sandal coming in contact with moisture, i.e. bowed, shrunk, faded, wrinkled materials, cracked leather.

Can you use leather conditioner on sandals?

Using any kind of leather conditioner or oil based substance WILL cause unrepairable damage to this product, if we receive sandals with delamination due to any type of substances used on the materials we will not replace the sandals. ANY USE OF LEATHER CONDITIONER, OILS, LOTIONS OR ANY OTHER MOISTURIZER THAT RESULTS IN A DELAMINATION IS NOT CONSIDERED A MANUFACTURERS DEFECT AND WILL IS NOT COVERED UNDER OUR WARRANTY.

Can Rainbow Sandals repair sandals?

Rainbow Sandals will repair your sandals if they are damaged or defective due to manufacturing defects only. If you sandals are covered under our warranty and we are unable to repair them, we will issue a new pair. If a Signature Series Sandal is covered under the lifetime warranty and cannot be repaired we will replace your sandals with another Signature Series pair based on product availability. If no Signature Series sandals are available we will replace your sandals with a new pair of regular sandals of your choice. No additional refund will be issued.

Where do you put sandals in a sandal?

Wearing the sandals from the top or bottom sole into the soft colored insert between the top and bottom soles.

Shipping Policy

We offer free economy shipping on orders over $20.00 shipping within the United States. On average customers can expect to receive their order within 7-10 business days of placing the order.

Frequently Asked Questions

What is the difference between Classic Leather and Premier Leather? Classic Leather has a smooth texture with a shiny finish where as Premier Leather has suede like texture and has no shine.

How do I return my product for a refund?

We will provide a prepaid shipping label for all customers. Please reach out to our customer service at to request a shipping label for your return.

How do I get a refund?

In order to be refunded, you will need to be issued an RMA (Return Merchandise Authorization). Please reach out to to receive your RMA. You will need to return the product in order to get a refund. Without proper RMA, refunds can not be processed. All returns must be returned to the Rainbow Customer Service Department address provided via email or call confirmation with request RMA number. Refunds will not be accepted after 30 days after package delivery.

When will my order ship after purchasing?

Processing takes 1-3 business days, Monday through Friday not including holidays. We know, we’re as fast as lightning! Shipping times vary depending on where in the world you’re shipping to. Please refer to our handy dandy list below to find out how long your Rainbow package will take to arrive.

How long do refunds take?

Refunds will take 3-5 business days to be processed and posted to your payment method.

Can I return a product if I have (gently) used it?

We’ve all been there - sometimes a product after the first or second use just doesn't work for you or your skin type. No biggie. We accept returns and refunds on all new, unopened, or gently used products.

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