You must request a return within 10 days of the Date Received shown on the Shopper Details page. Once Nectar receives your request, we may use a combination of automated and manual checks to verify the return reason. This may include contacting the shopper to verify the reason you provide. You will be notified of the outcome within 14 days.
Full Answer
What is the return policy for nectar mattresses?
The Nectar mattress foundation is eligible for return within 50 days of delivery. Additionally, your mattress foundation has a 3-year manufacturer’s warranty. The Nectar bed frame with headboard is eligible for return within 50 days of delivery.
How do I return a Nectar Sleep apartment?
We’ve detailed the steps: Contact Nectar: Fill out the Resident Home Return Request form at NectarSleep.com. Speak with a specialist: A Nectar specialist will contact you within 24 hours. The support team is available seven days a week, not just on business days.
Can I Return my nectar sheets and pillows?
To be eligible for a return, your Nectar pillow (s) must be clean and undamaged (in our sole discretion). Nectar sheets may be returned within 50 days of delivery if the sheets are unopened and in their original packaging.
How do I dispose of my nectar mattress?
Speak with a specialist: A Nectar specialist will contact you within 24 hours. The support team is available seven days a week, not just on business days. Donation or pickup: The specialist will work with you to ensure the mattress is donated or disposed of locally. There’s no need to worry about fitting your mattress back into the original box.
Does Nectar have a return policy?
Nectar has a generous return policy, offering customers to return mattresses up to 365 days after the delivery. You can't submit a return request earlier than the 30-night break-in trial period to give your body a chance to adjust to the bed. To be eligible for a return, the mattress must: Be in donatable condition.
Can you actually return a nectar mattress?
It is rare when someone returns their Nectar, but it is a very simple and easy process should it happen. Just contact customer service who will confirm your original purchase and schedule a convenient pickup date. After we receive the mattress back in our facility, you can expect a full refund (terms apply).
How hard is it to return a Nectar bed?
Nectar's return process is simple and straightforward. Customers in the contiguous U.S. can return their mattresses, but products shipped outside of the contiguous U.S. are not eligible for return.
How does nectars forever warranty work?
A Bed Built For a Lifetime: Why The Forever Warranty Exists Here's how it works: For the first ten years, Nectar will replace your mattress with a brand new Nectar for absolutely no cost to you if yours is defective in workmanship or materials.
Is Nectar too soft?
Stomach sleeping, the Nectar mattress is too soft for us, and we can feel our hips and center mass dipping into the mattress. We do need a firmer mattress to give us the proper support across our entire bodies. It is, overall, not the best mattress for stomach sleepers.
How long does it take to get used to a nectar mattress?
Your Nectar mattress is made of premium memory foam layers. Within a couple days your body will come to love this new level of support. Studies and consumers alike agree that it takes at least 30 days to adjust to a new mattress; this is usually due to the condition of your old, lumpy mattress!
Can you return a nectar mattress after a year?
Nectar Mattress The return request for an opened mattress must be made no later than 365 days after delivery. Unopened mattresses are eligible for return and refund after delivery. To return, products must be in a condition where we can donate them, with only normal wear and tear (in our sole discretion).
Does nectar mattress use fiberglass?
Because Nectar mattresses have no flame retardant chemicals, they contain a proprietary sock made of fiberglass, which encases the foams under the cover.
How long can I leave a nectar mattress in the box?
Leaving the mattress in a compressed state for an extended time may affect the quality of the product as this may not allow the mattress to fully expand. This would impact the Warranty. We strongly advise you to leave the mattress in the box for no longer than 90 days.
How do I claim my Nectar warranty?
Filing A Warranty Claim with Nectar After going to the Nectar Sleep website (nectarsleep.com), click on the Customer Support page. Here you can file a claim with the customer service department.
Are Nectar mattresses worth money?
Is the Nectar mattress really worth it? The Nectar mattress is a dense memory-foam bed known for its price value. Unless you're looking for a king or California king, you can snag one for under $1,000. If it's in your budget and you love the hugging, contouring feel of memory foam, it may be worth it to you.
What does forever warranty mean?
A lifetime warranty can mean the life of the product; once a manufacturer stops making replacement parts, the warranty ends. It can also mean as long as a company is in business, or as long as you are the first owner.
Can you return a nectar mattress after a year?
Nectar Mattress The return request for an opened mattress must be made no later than 365 days after delivery. Unopened mattresses are eligible for return and refund after delivery. To return, products must be in a condition where we can donate them, with only normal wear and tear (in our sole discretion).
How do you return a Nectar matress?
Nectar accepts returns on days 31 to 365 from the date you receive your Nectar mattress. You must contact Nectar's sleep specialists between these dates to start a return. To get in touch with Nectar, you can either email them at return@nectarsleep.com or call them at 1-888-425-4854.
Is Nectar a legit company?
Currently, at the time of writing, Nectar (as a company/all products…) are rated 4.3 / 5 on Trustpilot, which is good to very good.
How does Nectar mattress 365 day trial work?
Customers have 365 days from the date of purchase to return the Nectar mattress for a full refund. This means that there is a full year to sleep on the Nectar mattress every night and then decide to return it should you not like the mattress.
How to return a Nectar mattress?
What’s the process to return your Nectar mattress? We’ve detailed the steps: 1 Contact Nectar: Fill out the Resident Home Return Request form at NectarSleep.com. 2 Speak with a specialist: A Nectar specialist will contact you within 24 hours. The support team is available seven days a week, not just on business days. 3 Donation or pickup: The specialist will work with you to ensure the mattress is donated or disposed of locally. There’s no need to worry about fitting your mattress back into the original box. 4 Receive your refund: After your mattress has been donated or disposed of, Nectar will process your return and issue a refund.
How long is the Nectar Sleep trial?
One of the benefits of purchasing a Nectar Sleep mattress is that it comes with a 365-night sleep trial period, one of the longest trial periods in the industry. This year-long trial is nearly three times the trial length offered by competing companies, like Purple and Casper.
How long is the Casper refund?
Casper also offers returns for a full refund, as long as the refund is processed within the trial period. Casper’s trial period is 100 nights long. To initiate a return, contact support@casper.com or call Casper.
How many days to return a mattress?
To be eligible for return or exchange, you must be within the 100-night sleep trial period and have had the mattress for at least 21 days.
Does Nectar refund mattresses?
There’s no need to worry about fitting your mattress back into the original box. Receive your refund: After your mattress has been donated or disposed of, Nectar will process your return and issue a refund. Note: If you paid for white glove delivery, keep in mind that the associated delivery fee is not refundable.
Is Nectar a gel mattress?
Nectar offers two high-quality mattresses: the original Nectar (a memory foam mattress) and the Nectar Lush (a gel memory foam mattress). Both are bed-in-a-box mattresses that have low motion transfer, excellent pressure relief in the top layer, several foam layers and medium-firm firmness settings. Each bed comes with a 365-night trial and Nectar’s Forever warranty, a Lifetime warranty.
Can you return a Nectar product?
Products shipped outside of the contiguous U.S. are not eligible for return. Nectar will issue a full refund, but fees for FedEx shipping, white glove service, state-based recycling fees, and promotional value are not refundable. Refunds are issued in the form of the original payment.
