To return an online purchase, you should take the following steps:
- Visit the Order Status & Returns page on the Red Wing Shoes website
- Complete the form on the page by filling in your order number and last name
- Hit the Start A Return button and enter other return information
- Click Submit Return —you will receive an email containing your return details
Full Answer
What is the return policy for Red Wing Shoes?
Limit one return per customer. This guarantee does not apply to WORX, Red Wing Heritage, Irish Setter or Vasque branded footwear. Footwear products bearing the “Red Wing” or “Red Wing Shoes” label are warranted against defects in workmanship and materials.
What is Red Wing’s warranty policy?
No agent, employee or representative of Red Wing has any authority to bind Red Wing to any affirmation, representation or warranty concerning Red Wing branded footwear products, except as stated herein. Red Wing shall not be liable for any consequential, incidental or punitive damages.
What happens if a Red Wing product is defective?
If within 12 months of purchase, a defect occurs in a Red Wing branded footwear product as the result of normal use, Red Wing will repair the defect or exchange the product. Product failures caused by excessive or abusive wear conditions do not qualify for exchange or purchase credit.
Does Red Wing have any legal authority over WORX products?
No agent, employee or representative of Red Wing has any authority to bind Red Wing to any affirmation, representation or warranty concerning WORX branded footwear products, except as stated herein. Red Wing shall not be liable for any consequential, incidental or punitive damages.
Does Red Wing have a return policy?
If during the first thirty (30) days immediately following your purchase you are not satisfied with the comfort of your Red Wing branded work footwear for whatever reason, Red Wing will refund the purchase price to you, no questions asked, provided you still have your dated receipt of purchase.
How long do you have to return Red Wing boots?
30 daysOnce you receive your item, you have 30 days to make a return. We will issue a refund if the item is in its original condition. If you would like to make an exchange, please return your item and place another order.
Do Red Wings have a lifetime guarantee?
Red Wing's lifetime guarantee assures that it will replace and fix (within reason; don't set 'em on fire on purpose) the shoes for as long as you own them. Red Wings.
Can I return worn boots to Red Wing?
Red Wing Shoes allows customers to return the boots they purchased for any reason—whether they have been worn or not—as long as this is done within 30 days from the delivery. Unworn shoes have to be in their original condition to qualify for a refund.
Does Red Wing clean your boots for free?
Once you've purchased boots from our store, come in every 30 days to receive Red Wing quality boot care and services, including the following: Free boot cleaning and oiling and eyelet rotation.
Can you return work boots?
We are committed to total customer satisfaction. That's why we give you up to a full year to return items that are in new, unworn condition with tags attached. Additionally, we never charge a restocking fee on retail orders.
Do Red Wings boots have warranty?
We have a 30-day comfort guarantee, where if within the first 30 days of purchase, you are not satisfied with your boots, you can return them for a refund or exchange. Our Red Wing work boot warranty is for 1 year against any manufacturing defects.
Can Red Wings be resoled?
Your boots will need to be resoled every few years! It's just part of wearing them! However, we employ skilled repair and service technicians that can fix just about anything on your Red Wings.
Does Red Wing replace laces?
Replacement laces are now available to order through our website!
Do work boots have a warranty?
12-Month Limited Manufacturer's Warranty If a recommended product defect occurs as the result of normal use in the intended environment within 6 months after purchase, Work Wear will repair the defect or issue a store credit for the purchase price.
What is Red Wing Tuff Toe?
Red Wing's Tuff Toe is a polyurethane adhesive with abrasion, chemical, and water resistant abilities that has been specially designed to provide long-term protection for your footwear.
Do Irish Setter boots have a lifetime warranty?
The Worx and Irish Setter brands have a 6 month warranty against any defects in workmanship and materials. The waterproof warranty is the same provided the product is properly maintained. If any defects occur in this time frame as a result of normal use, we will repair, replace, or issue a credit for the footwear.
Do Irish Setter boots have a lifetime warranty?
The Worx and Irish Setter brands have a 6 month warranty against any defects in workmanship and materials. The waterproof warranty is the same provided the product is properly maintained. If any defects occur in this time frame as a result of normal use, we will repair, replace, or issue a credit for the footwear.
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How do I contact the Detroit Red Wings?
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Explaining the Red Wing Shoes Return Policy
Red Wing Shoes allows customers to return the boots they purchased for any reason—whether they have been worn or not—as long as this is done within 30 days from the delivery. Unworn shoes have to be in their original condition to qualify for a refund. To return your product, you must have:
Red Wing Shoes Return Policy for Mail Returns
If you purchased your Red Wing merchandise online, it can only be returned by mail.
Returning a Red Wing Item to a Physical Store
If you bought your product in any Red Wing Shoes location, you must return it to the same store. When returning your item, you must make sure you still have your dated receipt as proof of purchase.
How To Reach Out to Red Wing Shoes
If you still have concerns about your purchase and the workings of the Red Wing return policy, you can reach out to the company in several ways:
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What is Red Wing warranty?
Footwear products bearing the “Red Wing” or “Red Wing Shoes” label are warranted against defects in workmanship and materials. If within 12 months of purchase, a defect occurs in a Red Wing branded footwear product as the result of normal use, Red Wing will repair the defect or exchange the product. Product failures caused by excessive or abusive wear conditions do not qualify for exchange or purchase credit. This warranty is available only to the original purchaser and is not transferable. No adjustment will be given without the original receipt of purchase. You must return your footwear to the Red Wing Shoe dealer from which the footwear was purchased.
How long does it take for Red Wing to refund?
If during the first thirty (30) days immediately following your purchase you are not satisfied with the comfort of your Red Wing branded work footwear for whatever reason, Red Wing will refund the purchase price to you, no questions asked, provided you still have your dated receipt of purchase.
Can you adjust Red Wing shoes without receipt?
No adjustment will be given without the original receipt of purchase. You must return your footwear to the Red Wing Shoe dealer from which the footwear was purchased. DISCLAIMER: The limited warranty relating to Red Wing branded footwear is in lieu of any other express warranty.
Is Red Wing liable for punitive damages?
Red Wing shall not be liable for any consequential, incidental or punitive damages. This limited product warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Any implied warranties shall be effective for a period not exceeding 12 months from the date of purchase.
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