Full Answer
How do I make a return without the PLT portal?
Click here to start. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Please note, PLT does not cover the cost of returns from US/Canada.
What is the return policy for items in the store?
Items must be returned within 28 days of receipt. Items must be unworn and unwashed. Pierced jewellery cannot be returned for health and hygiene reasons. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Beauty products and accessories cannot be returned for hygiene reasons. Shoes must be tried on indoors.
How long does it take for Pretty Little Thing to refund money?
Once Pretty Little Thing has confirmed your return, a refund will be issued. Refunds take up to five business days. HOT SAVINGs TIP: Sign up to receive email, text, or snail-mail deals and discounts, and you’ll earn 10% off and $1 shipping on your next order!
How do I submit a return to PrettyLittleThing?
We will create a return request letter on your behalf and mail it to PrettyLittleThing, indicating the deadline for the processing of your return. We will also prepare a free shipping label so that you can give your wallet a rest!
Does PrettyLittleThing refund money?
All items must be received within 15 days of the original shipment day for a full refund or store credit. You are responsible for the cost of shipping returns unless the return is a result of our error (you received an incorrect item, etc.).
How much does it cost to return to PLT?
$4 per orderFollow the on-screen instructions (make sure you have your order number and the email address you used to make the order). eParcel returns cost $4 per order. Each item will require its own return. Once Pretty Little Thing has confirmed your return, a refund will be issued.
How long does PrettyLittleThing give you to return?
within 28 daysWHAT IS YOUR RETURNS POLICY? Items must be returned within 28 days of receipt. Items must be unworn and unwashed.
Do PrettyLittleThing sizes run small?
Pretty Little Thing clothes are run a size small. Please order a size up .
Do PrettyLittleThing shoes run big or small?
Pretty Little Thing clothing tends to run one size small. Thus, in order to get the perfect fit, sizing up is necessary. This brand has really taken the fashion world by storm in the past couple of years, and rightly so, as it has managed to provide quality clothing at extremely affordable prices.
Is PrettyLittleThing good quality?
Based on our own research, we gave PrettyLittleThing our lowest overall rating of “We Avoid”. In fact, it sits up there in our top ten fast fashion brands we avoid at all costs. The brand has to turn its act around for people, the planet, and animals before any part of its behind-the-scenes can be considered “pretty”.
Where is PrettyLittleThing based?
the UKPrettyLittleThing is a web-based women's fashion brand based in the UK that is aimed at 14–24 year old women. It operates in the UK, Ireland, Australia, US and France.
Where is PrettyLittleThing head office?
Manchester, United KingdomPrettyLittleThing / Headquarters location
Is there free shipping on PrettyLittleThing?
You can occasionally get free shipping offers from PrettyLittleThing if you join their email list. Keep in mind, however, that free shipping offers to the U.S. are not common.
Is PrettyLittleThing good quality?
Based on our own research, we gave PrettyLittleThing our lowest overall rating of “We Avoid”. In fact, it sits up there in our top ten fast fashion brands we avoid at all costs. The brand has to turn its act around for people, the planet, and animals before any part of its behind-the-scenes can be considered “pretty”.
Who owns PrettyLittleThing?
Boohoo.comPrettyLittleThing / Parent organizationPrettyLittleThing is a UK-based fast-fashion retailer, aimed at 16-42-year-old women. The company is owned by Boohoo Group and operates in the UK, Ireland, Australia, US, France, Middle East and North Africa. The brand's main headquarters are in Manchester, with offices in London, Paris and Los Angeles.
Does boohoo offer free returns?
If you receive the wrong or faulty product, you can return your item for a full refund within 28 days of purchase. Boohoo does not offer exchanges, but you can return your item and place a new order to get the size and color of the item that you want.
Can You Return a Pretty Little Thing Purchase?
Good news! You can return almost all items to Pretty Little Thing. Sometimes an item doesn’t work out. We rounded up everything you need to know to complete a successful return. Of course, if your item arrived damaged or faulty, please contact customer service before trying to return it.
Pretty Little Thing Shipping Options
Pretty Little Thing keeps its shipping options simple. There are two ways to get your orders delivered in the U.S.:
Tracking Your Pretty Little Thing Order
Wondering where your Pretty Little Thing order is? Track your purchase on the brand’s website. Here’s how: