Whats Urban Outfitters return policy?
Return to a UO Store Returns Within 30 Days of Delivery: The original method of payment will be refunded in full. Returns After 30 Days of Delivery or a Gift Return: A merchandise credit will be issued for the price paid.
Can you return opened items to Urban Outfitters?
Urban Outfitters accepts returns or exchanges of all products that either arrived defective or are in original, saleable condition (except for custom-made orders).
Can you return without tags at Urban Outfitters?
You need to have the original receipt of the item to return it. If it is merchandise, it should have the original tag attached to it. 4. If you don't have the original receipt of the merchandise, then it will be exchanged for in-store merchandise of the same value on the same day itself.
How long is Urban Outfitters return policy?
30 daysYou have 30 days from the date of delivery to return your order. For faulty items that have been worn/used or for returns outside our Returns Policy, please email us for further assistance. These may be accepted at the discretion of Urban Outfitters. If your goods are faulty, you can get a refund.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Can I return clothes if I took the tag off?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can you return clothes without receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
Can you return sale items?
The law, as contained in the Consumer Protection from Unfair Trading Regulations, simply says that if a product is on sale or special offer, the retailer must show the original price and it must have been selling at that price for 'a meaningful period of time'.
Can you return an online order in store?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won't fit in your mailbox. Can you return something you bought online in-store instead?...Retailers That Let You Buy Online and Return In-Store.StoreReturn Time FrameOther DetailsWalgreens30 daysSome exclusions apply35 more rows•Dec 27, 2021
Does Urban Outfitters do price adjustments?
Do you offer price adjustments? We're happy to issue a one-time price adjustment for an item from our website if it goes on sale within 14 days of your order shipment date. A refund for the price difference will be issued back to the original form of payment.
Does Urban Outfitters restock?
Unfortunately, we cannot provide a definitive answer. Some items are not restocked once sold out. If you'd like for us to check on a specific item, please DM us with the item's SKU number.
What is your return policy?
Return any unused or defective merchandise at one of our Canada or US store locations or by mail. Returns made within 30 days of the order delivery date will be refunded to the original form of payment. Returns made after 30 days of the order delivery date will be refunded via an emailed e-merchandise credit.
How long will it take for my return or exchange to process?
Please allow 2-3 weeks from the time you mail your return for it to be processed. We will email you once it is processed.
Can I exchange my order?
Unfortunately, exchanges are not available. Items can only be returned for a refund. If you would like a replacement item, please place another order online.
I lost my packing list – what do I do?
If you've lost your packing slip and you are the original purchaser, log in to your UO account and click on Order Status. Click on the order you wish to return, print out the Order Summary page and include it with your return.
Do you offer price adjustments?
We're happy to issue a one-time price adjustment for an item from our website if it goes on sale within 14 days of your order shipment date. A refund for the price difference will be issued back to the original form of payment. If you used a gift card to make your purchase, a new gift card will be issued reflecting the difference.
What if my product is damaged or defective?
If you receive a damaged or defective item, please call us at (800) 282-2200 and we will help you exchange or return the item.
How to return items to Urban Outfitters?
To return items by mail, you need to go through the following steps: Visit the Urban Outfitters website, go to the account section and sign in using your mail ID and password. Proceed to order history tab select the order you want to return or exchange and click View Details.
Who is the CEO of Urban Outfitters?
Do you know that CEO of Urban Outfitters (Richard Hayne) has named one of the UO stores after his studies? Hayne studied anthropology in the college, so he named the store to Anthropologie.
What do you need to accompany a product?
Accompany your product with a packing list or receipt.
How long does it take to get a refund on a product?
If you’ve returned the product within the first 3 days of the purchase, you are entitled to get a full refund. However, if your return is made after 30 days of the order delivery date, it will be refunded via an emailed e-merchandise credit
How to find gifts if you don't have a UO account?
If a person doesn’t have a UO account, then his/her orders and orders received as gifts can be found by checking Order Status.
Where is Urban Outfitters located?
Urban Outfitters is a lifestyle brand engaged in the sale of fashion apparel, footwear, beauty, and wellness products. The company is headquartered in Pennsylvania. How you ever encountered the need to return your product, but you didn’t know the return policy so couldn’t return the product.
Can you return Urban Outfitters orders?
Please note that orders placed on UrbanOutfitters.com can’t be returned at the company’s European stores.
How long does it take to get a refund from Urban Outfitters?
Urban Outfitters products returned within 30 days of purchase are eligible for a full refund in the original method of payment. After that period, you can only exchange the product for store credit.
How to contact Urban Outfitters customer service?
You can call the Urban Outfitters customer service team by dialing 1-800-282-2200. They are available every day from 7 a.m. to 12 a.m. EST. If you are returning furniture, call 1-800-732-2306 instead because the process is different. A support agent will explain everything to you in either case.
Can you visit Urban Outfitters?
If you live near an Urban Outfitters location, you can visit it and bring your items with you. Need help locating the shops? Follow these instructions:
Can robot lawyers help you get your money back?
The world’s first robot lawyer can help you get your hard-earned money back in several ways. Are you dissatisfied with a product or service you paid for and want to request a refund? Do you want to request a late delivery refund? No problem—DoNotPay will do that in your stead! Do you think that you may have missing money and want to claim it? We can assist you in finding it!
Can Urban Outfitters handle returns?
Once you do, you can sign up for our service and let us handle your returns to Urban Outfitters or any other company in the U.S.!
How long does it take Urban Outfitters to process a return?
Urban Outfitters will process your return within three weeks, and then issue your refund within three business days. Returns are issued to the original form of payment.
How to print a shipping label Urban Outfitters?
To print a shipping label, first, find your order number. You can locate the order number by logging into your account or by checking the Order Status page. Then, print your shipping label. Urban Outfitters pays the shipping within the continental U.S. to return your online order.
How long does it take to get a refund on a purchase?
As long as you return the item within 30 days (or 60 days if the purchase was made in March, 2020), you will be refunded to the original form of payment. You can still return the item after the 30-day or 60-day window, but you’ll get store credit emailed to you instead of a refund.
Can you return an Urban Outfitters item?
You don’t have to return it to the same store where you bought it, but you can’t mail in returns for in-store purchases. Use the store locator to find a store near you that will accept your return.
Can you exchange a garment online?
You can exchange items purchased in store or online. Follow the same instructions as if you are returning — take the garment to a store if you bought it in store, or send it back by mail if you bought it online.
Can you return furniture that is defective?
Unused or defective merchandise, including furniture, can be returned for a full refund.
Can I return furniture?
Yes, you can return furniture purchased at UO within 30 days of purchase date, as long as it’s not damaged.
Can I cancel all or part of my order?
After your order is placed, you have a short window of time to cancel your items. If you are unable to cancel, you can return or exchange it after you receive your order.
How do I cancel all or part of my order?
To cancel your order, visit your Order Details page. If we are able to cancel any items on your order, you will see a button that says Cancel Items. If you do not see the Cancel Items button, we are unable to cancel any part of your order before it ships.
Why can't I cancel any items in my order?
We start preparing orders to ship shortly after orders are placed. If you are unable to cancel any items, it means we are already working on getting it to you ASAP! You can return or exchange items after you receive them.
How do I cancel backordered items?
You can cancel any backordered items on your order as long as they have not started preparing to ship!
When will I receive my order?
To track your order, click here and enter your order number and billing zip code. You will then be able to see all of your order and shipping info.
What is your return policy?
Return or exchange any unused or defective merchandise by mail or at one of our US or Canada store locations. Returns made within 30 days of the order delivery date will be issued a full refund to the original form of payment. Returns made after 30 days of the order delivery date will be refunded via an emailed e-merchandise credit.
Can I change my order?
We start working on your order as soon as we get it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed. However, there is a short window of time in which you can cancel your order. Visit our Cancellation Policy page for more info.
Why are some shipping options not available for my order?
Items such as nail polish, hairspray, oversized products or items that contain lithium can only be shipped via Standard Shipping. Additionally, some orders may not be eligible for Rush Shipping due to the fulfillment location of items in the order.
Why is my order shipping in multiple packages?
To get your items to you ASAP, we sometimes need to ship different items from different locations like our multiple distribution centers and retail stores.
Do you ship internationally?
Yes, we ship to over 100 countries! Please visit our International Shipping + Returns page for more info.
What payment methods do you accept?
UrbanOutfitters.com accepts the following forms of payment: Visa, MasterCard, American Express, Discover, JCB, China Union Pay, Diners Club, PayPal*, AfterPay, Apple Pay, Urban Outfitters Gift Cards and Urban Outfitters Store Merchandise Gift Cards.
