Does Roxy offer free returns?
If you purchased as a guest, you can still sign up for a ROXY Girl Club account and receive free return shipping labels. Click here to select the item(s) being returned and print your return label.
How do I return something to Roxy?
RETURN POLICYMerchandise can only be returned if purchased online directly from www.roxy.com.Merchandise must be returned within 30 days of receiving your order.Merchandise must be in original condition.Items listed as FINAL SALE cannot be returned for a refund.More items...•
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
How do I return a product to a store?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
How long do Roxy returns take?
Standard Return Shipping Mail returns require 10-12 business days to process. Refunds will be given within 30 days of receipt of the returned merchandise. Customers will be notified via email when the return has been processed and a credit has been issued to the original form of payment.
How do I contact Roxy?
If you received an item that is damaged or defective upon arrival, please call our Customer Service Department immediately at 800-892-2281.
How long after purchase can I return goods?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
How long do you have to return an item?
Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have.
Can a retailer refuse a refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Can I return something I bought?
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.
How do I return my surfdome?
All you'll need to do is create and print a returns label via our website, stick it over the existing label and drop it off at your nearest Collect+ delivered by Yodel store. You can find your nearest Yodel serviced Collect+ Point here. You must return your Surfdome parcel within 30 days of receiving your parcel.
Does O'Neill have free returns?
Returns are free! We will cover the cost of the shipping label. Once your return is received, please allow 2-4 weeks for your return and/or refund to be processed.
How do I return something to backcountry?
Returning An Item Is Easy!Repackage your gear.Contact a Gearhead and get an RMA number (Return Merchandise Authorization)—or generate one yourself in Order History.Tape your RMA (or prepaid label—see instructions below) to your box and drop it off at your UPS store. Start A Return.
How long does it take to return Roxy products?
30 days to return your products: If you wish to return all or part of your order (excluding gift cards), you have 30 days from the date of receipt to do so. The item (s) you wish to return, or exchange must have been purchased on the Roxy.com website and delivered. To be eligible for a refund, the item ...
How to return a package that is not in the original packaging?
If you no longer have the original packaging, wrap the item (s) in a sturdy package of an appropriate size to protect the contents. 1.
Can I return Roxy products without original packaging?
In the case of an item that is damaged, worn or returned without its original packaging, Roxy reserves the right to refuse the return of the order.
