1. CHANGES TO THESE TERMS OR THE SITE
1.1 We reserve the right at any time, for any reason at our sole discretion and without prior notice to you, to change or modify these Terms, and it is your responsibility to return to this page to review any changes that have been made. Any changes or modifications will be effective upon posting of the revisions on the Site.
2. USE OF SITE
2.1 We hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as expressly permitted by us in advance.
3. OUR INTELLECTUAL PROPERTY
3.1 All text, photographs, designs, graphics, logos, button icons, images, audio clips, video clips, software, code, meta tags, features, functionality and other materials on the Site, and the collection, arrangement and assembly thereof (any and all of which is "Content" ), as well as the BodyBoss brand, logos and designs ( “Marks” ), are owned by or licensed to us and: (a) are protected by national and international copyright, trademark, trade secret and other intellectual property or proprietary rights laws; and (b) except as expressly provided in these Terms, may not be used, modified, copied, displayed, transmitted, published, reproduced or distributed in any way or form without our express prior written permission..
4. USER CONTRIBUTIONS
4.1 Users of the Site may at various times submit, post, upload, display, distribute, transmit, publish or provide to us (whether through our Site or another third party site, software, application or other means) ( “Submit”) ratings, reviews, questions, comments, information, photographs, ideas, know-how, techniques, suggestions, text, photographs, images, audio clips, video clips and other content or materials (excluding credit card information) ( “User Contributions” )..
5. PRIVACY POLICY
5.1 Please review our Privacy Policy, which also governs your visit to this Site, for information about how we collect, use, disclose and otherwise process information about you.
6. LINKS
6.1 You may link to the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement with us without our express prior written consent.
7. PRODUCT INFORMATION
7.1 We display various products from time to time on the Site including, without limitation, individual, bundled, full size, sample, seasonal and gift-with-purchase products, which may be purchased by you through this Site or a third party site ( “Product/s” ).
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COLLECTION OF INFORMATION
We collect information from you via the Sites in several different ways including, for example, when you provide us with your information to register as a customer for our Sites, subscribe to our newsletter, receive information or mailings, buy a product or service from us, make a comment or enquiry or contact our Customer Services Team. Site Visitors: when you visit one of our Sites, we collect various types of information, such as browser type, IP address, date and time of visit, average time spent on the Site, cookie ID, hyperlinks that you have clicked, and websites you visited before arriving at our Site.
USE OF INFORMATION
Depending on how you interact with the Sites (i.e., depending on the services, products or functionalities you choose to use), we will process your personal data for the following purposes:
SHARING OF INFORMATION
We may share your personal data within the Supernova Group to allow us to provide our goods and services to you and to market products sold by other Supernova Group entities, including to the entities on the Controller List. We may use trusted third parties to provide us with services (e.g., technical support for the Sites, fulfilment of your order, payment processing, marketing, data analyses firms, web-hosting companies, and support services) who may have access to your personal data.
INTERNATIONAL TRANSFER OF INFORMATION
If you are located in the EEA and/or you are a customer of Supernova UK Pty Ltd, please note that some of the recipients above to which we transfer your personal data are located in countries outside of the EEA including in Singapore and the U.S., and which are not considered by the European Commission to provide an adequate level of data protection. Where we transfer your personal data to such recipients, we will enter into an EU-style data transfer agreement with the recipient or seek assurances from the recipient that they are EU-U.S.
COMMITMENT TO DATA SECURITY
To protect your personal data, we take reasonable precautions and follow the industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
RETENTION OF INFORMATION
We will retain your personal data as necessary for the provision of the goods/services, internal analytical purposes, or to comply with our legal obligations, resolve disputes and enforce agreements (e.g. settlement). The criteria used to determine the retention periods include:
YOUR RIGHTS
If you are located in the EEA and/or you are a customer of Supernova UK Pty Ltd, and certain requirements are fulfilled, you have the right to:
How long does it take to get a refund from Guideshop?
From date of purchase, you have 45 days to return an item for a refund to your original payment method and up to 90 days to return an item for a store credit refund. You can exchange unworn, unwashed and unaltered items during the full 90 days. You can return items to a local Guideshop location. For Guideshop locations please click here.
Can you return items to Guideshop?
You can return items to a local Guideshop location. For Guideshop locations please click here.
What Is the Boscov’s Return Policy?
If you are not satisfied with your Boscov’s purchase for any reason, you can return it with the receipt to any of the company’s stores within 90 days of the order date . There are three options to choose from when it comes to returns. You can ask the retailer for:
How long does it take to return furniture to Boscov?
The Boscov’s return policy allows furniture returns within seven days of the delivery date. For non-defective items returned within this period, you will be charged a pick-up fee. Furniture is also protected by manufacturer warranty that covers repairs.
How long is the Boscov mattress warranty?
The company offers a 60-day Comfort Guarantee on mattress purchases only, so if you are not satisfied with the quality of your mattress, contact Boscov's customer service at 888-267-2687. You will get a chance to exchange the purchased mattress for a new one of equal or greater value no later than 60 days from the delivery date.
How to return a monogrammed item?
If you receive a defective or damaged monogrammed item, you can return it and ask for a replacement. To do that, call Boscov’s customer service at 1-800-284-8155. They will process your return within ten days.
How long do you have to return a watch?
You can return jewelry and watches within 30 days of purchase only if you have a receipt.
How long do you have to return an air conditioner?
Air conditioners are covered by manufacturer warranty. You can return them no later than 14 days from the purchase date.
Can you return Sauder furniture?
You can’t return Sauder furniture if it is or has been assembled. For non-defective returns, you will be assessed a 25% cancellation fee and will need a Return Authorization Number. To get it, contact 1-800-284-8155. You can arrange a return shipping or take the item to a Boscov’s store.
