Is Rue 21 going out of business?
The chain plans to close up to 400 stores, the Associated Press reports, out of 1,218 in 48 states. "It’s true – we are closing some stores,'' Rue21 tweeted to followers over the weekend.
What is rue21 return policy?
What is rue21 return policy? There is no time limit on exchanges. Any items returned without a receipt or after the designated return window will be refunded via merchandise credit for the current selling price of the item(s). Returns are accepted on all rue21 merchandise, including jewelry, fragrances, accessories, and lingerie.
Can you return clearance items to Rue 21?
Can you return clearance items to rue21? Returns are accepted in their original condition within 30 days of purchase for refund, exchange , or Merchandise Credit based on the original purchase method of payment.
Does Rue 21 mean you have to be 21?
No they have stock workers during the week. They usually stay 20-30 minutes after closing with one or two associate so they can count down the register and put they money in the safe. The only time they stay late is when they do visual
What's the return policy for rue21?
Returns will be accepted in their original condition within 60 days of purchase for refund back to the original form of payment if accompanied with the original receipt or packing slip. There is no time limit on exchanges.
Does Rue 21 pay for returns?
In-Store: rue21 offers free and easy in-store returns or exchanges for online purchases at any rue21 store! Please ensure you have the items you'd like to return along with your original packing slip.
Do stores accept returns without receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
Can I return an item to a store?
In-Store Returns: Some stores will refund without a receipt, but others may only give a replacement or store credit. Collect the item. Bring the item to the store, along with all original packing materials and accessories. Identify why you want to return the item.
Are Rue 21 Jeans good?
12 answers. The quality is low, but many times items are on extreme clearance(under $5) so you have to pick your battles sometimes. It's a good place to get stuff that is trendy and won't stay around long. You just have to look, they have some really nice stuff but they have some poorly made items as well.
Is Rue 21 a good brand?
rue21 has a consumer rating of 2.42 stars from 253 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about rue21 most frequently mention customer service, order online and tracking number problems.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can you get in trouble for returning the wrong item?
Q: Is return fraud illegal? A: In most cases, return fraud is considered theft or robbery.
What is a good reason to return an item?
The most common causes of purchase returns are unmet expectations, damaged or defective products, and incorrect fit. Any of these issues can be caused by failures on the merchant's part or by events the merchant had no control over.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
What is considered return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Can you get in trouble for returning too much?
Eleven percent of all purchases are returned; some online stores see 30 percent of their sales returned. It's created a massive secondary market, and it has some stores tracking what you bring back. Consumer advocates are warning that, if you return too much, you could get blacklisted.
Can you get in trouble for buying and returning too much?
The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year.
Can you buy something with a credit card and return it for cash?
No, it's not possible to make a purchase with a credit card and then return what you bought for a cash refund.
Do All Rue21 Products Qualify for a Return?
The rue21 return policy allows customers to return every product, regardless of their type or intended use.
Rue21 In-Store Return Policy
You are free to take the merchandise to any rue21 retail store. Even if the shop isn’t in the same town or state where you purchased the products, the staff will accept the return.
Rue21 Return Policy for Online Purchases (In-Store Returns)
If you ordered the merchandise online, you can return it both at the store and online.
Send a Return Request With DoNotPay
Filing a return request to the vendor comes with various pitfalls. As much as the rue21 return policy is customer-friendly, you have to spend time visiting a store or covering return delivery expenses. That is where DoNotPay steps in to do the heavy lifting for you and eliminate shipping costs.
Can DoNotPay Help Me Return Products to Other Vendors?
Use the DoNotPay robot lawyer to request a return from any seller. Refer to the following table to find brands and retailers popular countrywide and read through their return policies:
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What is the RUE21 Rewards Program?
The rue21 rue rewards Program (the “Program”) provides benefits to customers who shop our stores and make purchases online. The Program is really simple when you shop rue21 locations or online at www.rue21.com! Once you enroll in the Program, you can earn points for merchandise purchased and receive rewards which can be used on future purchases.
Who is eligible for Rue21?
The following individuals are eligible to participate in the Program: (1) employees of rue21, its parent company, subsidiaries, affiliates; (2) Company contracted advertising and promotion agencies; and (3) “immediate family members” of Associates which include spouses and any dependent children living in the same household. Dependent children are defined as any child up to the age of 25, still in school and living within the parent’s household and financially dependent upon the parents.
How many points do you get for every $1.00 spent on rue21?
Shop rue21 stores and for every $1.00 USD spent (pre-tax and net of discount), you earn 10 points. Once you have spent $75.00, you earn 750 points. Upon achieving 750 points, you automatically earn a $5.00 reward good toward future purchases of merchandise either in-store or online.
What does it mean when an order is cancelled on rue21?
If an item is canceled from your order, it means the item is sold out. rue21 does not charge you for your order until your merchandise ships. Orders with canceled item (s) could result in a pre-authorization hold from your financial institution for the original order amount.
What is a pre-authorization hold on rue21?
Orders placed with a credit card may see a pre-authorization hold immediately after hitting “Submit”. This is typically held by your financial institution in anticipation of rue21 shipping your order. rue21 will settle on the hold when your merchandise ships.
How to contact Rue21?
If you do not have a rue21 location near you, please call Customer Service at 1-866-533-4783 or email Customer Service for further assistance with your order.
Is rue21 responsible for lost packages?
rue21 is not responsible for lost or stolen packages when a delivery notice has been received from the carrier. In the event that your package was not received and no delivery notice has been sent, please contact Customer Service at 1-866-533-4783 or email Customer Service for further assistance with your order.