Does Sealy have a return policy?
We want to be sure you love your new Sealy mattress so we give you 100 nights to test it out by sleeping on it. During that time, if you decide you're not in love, we'll let you break up with us—and we won't pressure you. We want you to love your bed, but if you don't, we even make the return simple. No pressure.
Can you return a mattress after you buy it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
How does Sealy warranty work?
Sealy warrants that it will, at Sealy's option, replace or repair Purchaser's Sealy product sold in the U.S. by an authorized retailer if that product is defective due to faulty workmanship or materials, subject to the limitations described in this Limited Warranty.
Can I return a mattress if I don't like it?
Some shops will only offer an exchange or store credit, rather than a full refund. Some high street retailers will only accept returns if the mattress is unused, so it will need to be in perfect condition, undamaged and in its original packaging. That means you won't be able to change your mind once you've slept on it.
What do you do if you don't like your mattress?
Depending on where you buy your bed, you'll have a couple of options:The company will send a truck to pick up your unwanted product. They'll either take it to a donation center or back to their warehouse. ... You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How do you tell if a mattress is new or refurbished?
3:236:41How To Tell If You're Buying New, Used Or Damaged MattressesYouTubeStart of suggested clipEnd of suggested clipThere should be a tag on the back if it's used saying used materials there are some manufacturersMoreThere should be a tag on the back if it's used saying used materials there are some manufacturers out there that specialize in making used mattresses they'll have used inner springs.
Does a mattress soften over time?
Most mattresses take anywhere from 30 to 90 days to fully “break in." Your new mattress may be different from your old one, or it may seem stiff from its newness, and thus may seem uncomfortable for a little while. Like a new pair of shoes, the mattress materials haven't had time to soften and conform to your body.
How long is the guarantee on a Sealy mattress?
ten yearsWhen you make the decision to buy a Sealy mattress, you can rest assured that it is made to last. With the Sealy Guarantee, you will be able to use your mattress for at least ten years — and if cared for properly, it will likely last much longer.
How long is Sealy mattress warranty?
Mattress Cover and Top Panel If removable, the cover (except for demo or floor model covers) initially provided for the Sealy product is warranted for 2 years from the date of purchase against faults in material or workmanship.
Do Sealy mattresses sag?
People say it has great motion isolation, feels comfortable and cool to the touch, and helps them sleep better and wake up without pain. A few people do say the edges could have been more supportive, and others note that the mattress began to sag in the first year.
Can you return an opened mattress to Walmart?
In terms of condition, Walmart requires that the product is still in reasonable condition. This means that air mattresses can be returned even if the packaging has been opened. So long as the mattress itself is undamaged, you should have no problem making a return.
How do you return a memory foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Can I return a mattress to Costco?
One of the many great things about Costco's generous return policy is that items, including mattresses, do not have to be in their original packaging in order to be returned. Mattresses can be opened, or even used, and still be accepted for a return.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
Cancellations
You may cancel an order placed on the website as long as the order has not been shipped or within 48 hours since the order is placed. To cancel an order, please reach us through live chat (bottom right of the page) or email us at: order@sealysofaconvertibles.com
30-Day No-Hassle Free Return & Exchange
We want to make sure that your sofa and recliner purchase with us is perfect for you. With you in mind, we gladly offer FREE 30-day return and exchange policy with your orders. If you decide your piece isn’t quite right, you can initiate a return or exchange up to 30 days from the date of delivery.
Return Policy
Returned item (both returned for refunds and returned for exchange) must be in its unassembled original condition and packaging to be accepted. We may request descriptions and images of the products to determine the state of the products prior to accepting return and exchanges.
Refund Options
You can choose to receive store credit for your return or have the original payment method refunded. Refunds will be issued within two (2) weeks of the completion of return process.
Exchange
We offer a one-time FREE exchange (within the 30-day FREE return and exchange window) if you’d like to exchange an item for a different color, different fabric, or different product altogether. All exchanges will follow the same policies listed in our Return Policy.
Return Policy
Your satisfaction is our number one priority. Please do not hesitate to contact us with any questions or concerns. We only accept the return conditions below:
Refund Policy
Please note that all return/ refund requests must be made within 7 days of the date you received the item. Once we receive the concern/ request from you, our team will arrange the pull out of item/s, and will evaluate and process your refund.
Warranty Policy
The warranty is only valid if the SEALY product has been used and handled correctly as per the instructions enclosed in the product upon delivery.
Mattresses & Foundations
We believe you’ll fall in love with your mattress—after all, we have thousands of 5-star reviews. We want you to be confident, so we give you 100 nights to test it out by sleeping on it at home. During that time, if you decide you’re not in love, we’ll let you break up with us – and we won’t pressure you.
Sealy Ease Power Bases
While we do not accept returns on Sealy Ease power bases, we stand by their quality with compelling warranties. Sealy Ease power bases have a 3-year full parts and labor warranty with a 25-year limited warranty on the frame. If you experience problems with your power base, call us 800-821-6621 to talk to the Ease specialists at the manufacturer.
Pillows & Sheets Bundle
Given the personal nature of these products, we accept returns only if the item is damaged at delivery or if there is a product defect.
Retail Store Purchases
If you bought your Cocoon product from a retail store that carries our products, your purchase is subject to the return and exchange policies of that retailer, just give them a call.
Terms & Conditions
This page sets out the Terms and Conditions on which we sell any of the products listed on our website (the products) shop.sealy.co.uk (our site).
Terms & Conditions
This page sets out the Terms and Conditions on which we sell any of the products listed on our website (the products) shop.sealy.co.uk (our site).
