To use the free mail-in return process, follow the steps below:
- Head to Sephora’s returns page.
- Input your order number and ZIP code.
- Select “Next.”
- Print out the prepaid return label.
- Stick the label to the package with the enclosed products.
- Use USPS to mail the package.
- As soon as it processes, Sephora sends you an email to confirm the return and issue the refund. It can take up to 30 days.
Full Answer
Can I return an open perfume at Sephora?
Re: Return an opened perfume. Yes! You can return items for up to 60 days at Sephora! Check out the entire sephora return policy and common questions first but you can return stuff without the box, even without the receipt as long as they have your name in their system.
Does Sephora let you return anything?
You can return any item that is new or gently used that originates from Sephora. Returns include gifts, whether they are fragrance or makeup, however, you can not return anything that came in your Sephora Play! Box, unless it was affected by an error of the company. You also can’t return online freebies.
Does Sephora carry benefit perfume?
Within our Sephora at Kohl’s locations, you’ll still benefit from a signature Sephora shopping experience with a unique range of makeup, skincare, hair, and fragrance brands, as well as innovations in Clean beauty and self-care.
What is the return policy for Sephora?
You will be asked to:
- include the Sephora packing slip in the return shipment.
- Pack the order in the manufacturer’s box, or in a padded envelope to keep it safe.
- Print the Prepaid Return Label
- Drop off the package at a FedEx locations
- You can track your shipment in the link
- You will get an email confirmation upon return processing
Can you return an opened perfume at Sephora?
If you are not completely satisfied with a Sephora purchase or gift for any reason, Sephora welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases.
Can you return a opened perfume?
Make sure that the perfume is only slightly used You can ask for a refund if you don't like the fragrance or experience an allergy after spritzing it on yourself. According to a customer support agent, "slightly utilized" suggests the fragrance or odor was applied only once or twice.
Can you return opened products to Sephora?
Sephora: Yes, opened products are accepted for returns or exchanges along with receipt. For online orders, you must return the item to Sephora.com within 60 days of the purchase date for a full refund — minus original shipping fees, but a complimentary return label is included in the original packaging.
How strict is Sephora's return policy?
You will only be able to receive a full refund if you return the product within 60 days — a store credit will be issued between 61-90 days and you won't be eligible for any kind of refund if you wait until after 90 days. It rarely makes sense to be told by a company that opened products are ineligible for returns.
Can I return an opened perfume to Ulta?
For purchases made in Ulta Beauty stores Product(s) returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultamate Rewards member ID), will be fully refunded via the original form of payment.
Can I return perfume without cellophane?
Please make sure you retain all original packaging, including outer packaging, to use if returning the goods. If the goods are incorrect please return them without removing the cellophane wrapper.
Did Sephora change their return policy?
In addition, Sephora has made changes to its return policy. The company decided to extend returns for in-store purchases with receipts (made on or after February 15) for 30 days of stores reopening. For online returns, the store has extended it from 30 to 60 days.
Can you return glossier perfume?
What's your return policy? All returns must be processed within 30 days of receiving the order. If you are having trouble making a return within the 30 day timeframe, you can reach out to gTEAM@glossier.com or visit one of our stores.
Do you need original packaging to return to Sephora?
We can accept new or gently used items within our return time frame and you do not need the original product packaging.
How many times can I return to Sephora?
Yes you can return used items to Sephora as long as you're within the 60 day window. The Sephora return policy states that as long as the items is new or gently used, it's fine to return it. Try the product a few times, if it's not what you need, bring it back and return it.
Can I return an item to Sephora after 60 days?
What Happens After 60 Days? If you try to return something more that 60 days from date of purchase you're NOT completely out of luck. You'll simply have to settle for a Sephora merchandise credit which can be used online and in-store.
Can you return opened fragrance to Fragrancenet?
Return Policy You may return any unopened merchandise (except Skincare, Haircare, and Makeup items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
Can you return opened perfume to John Lewis?
The changes will apply to all cosmetics and fragrances within the store. Customers may open the packaging, but will not be able to return any used cosmetics. John Lewis said customers will continuously be warned about the change via point of sale, receipts and parcels ordered online.
Can I return opened perfume to Dillards?
Timing: You can return an item you purchased in a Dillard's store within 30 days of the original purchase date. Defective products are not subject to the 30-day timeframe. Condition: The item must be unworn and unwashed, with tags still attached.
Can you return opened perfume to Bloomingdales?
Bloomingdale's. Whether you've made a purchase in-store or online, you can return open beauty products for a full refund at Bloomingdale's. You get 365 days from when you purchased the item to return it, too.
How to contact Sephora for returns?
See the U.S. Returns section of Customer Service or call 1-877-SEPHORA (1-877-737-4672) for instructions regarding returns and exchanges of products purchased in the U.S. or on sephora.com.
How to return items to Sephora?
1. Sephora.ca Returns by Mail 1 Include the original Sephora packing slip with your items. 2 Package your return item in the manufacturer's product box and Sephora packaging (if available). Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit. 3 Print the Prepaid Return Label from the link above and mail your return via Canada Postal Service (Canada Post). 4 Track your order using the link above. 5 You will receive an email confirmation when your return is processed.
How long does it take to get a return from Sephora?
Returns must be received within 60 days of purchase. Items shipped to Sephora outside of the returns window may not be returned to you. It takes up to 30 days to process returns and credit your account or to issue an online store credit.
How long does it take for a Sephora refund to be credited?
If Sephora receives your new or gently used item within 30 days of purchase, the refund will be credited to: If Sephora receives your new or gently used item within 31 to 60 days of purchase, the refund will be credited to: Credit or debit card. Your credit or debit card used to make the purchase.
Does Sephora accept returns?
Sephora monitors return activity by customers for abuse, and if we detect what we consider to be excessive or potentially fraudulent return activity from a customer, that customer may be notified in writing that Sephora will no longer accept any returns from that customer, with or without a receipt.
How to Return Sephora Products
New and gently used products can be returned to a Sephora store, or shipped to the company, within 60 days of purchase. For in-store returns, all you need to do is bring the item (s) you’d like to return and an associate will process the return and refund your money.
Sephora Exchange Policy
Sephora’s exchange policy ties right into the general return policy. As long as you return your new or gently used product within the 60-day return window, you’ll be able to exchange the product in-store.
Sephora Refund Policy
For all new and gently used items purchased at a Sephora store, at Sephora online, or another third-party seller, you have 60 days to request a refund for your product. The refund you’re issued will depend on your original payment method and the time at which you’re returning the defective product.
Does Sephora Take Returns Without a Receipt?
If you don’t have your receipt, Sephora can look up your purchase via the card used or by looking up your Beauty Insider account. If the associate can’t find your purchase history, you’ll be issued in-store credit to use instead of a refund to a card.
Does Sephora Take Returns After 30 Days?
While many businesses have a 30-day return policy, Sephora will accept returns up to 60 days after you make your purchase. However, the method in which you receive your refund will depend on the form of payment you used, as well as the timeframe at which you’re returning the product.
In Conclusion
Sephora has a far more lenient return and exchange policy than other companies. With their 60-day return window, along with the acceptance of gently used products, you’re far more likely to have an easy time returning Sephora products than anywhere else.
Can You Return Opened Perfume?
Whether or not you can return opened perfume depends on the retailer but generally, yes, you can return opened or already-used perfume for a refund, exchange, or store credit.
Can You Return A Fragrance Without A Receipt?
It depends on the store, but most stores allow you to bring back a perfume sans receipt for a full refund. Retailers will have to look up your account information in their database, though, so to do this, you usually must be a rewards member or have an account with the brand to prove you made the purchase.
Can You Exchange A Perfume Without A Receipt?
Yes, most stores’ return policies allow for you to exchange your perfume without a receipt. They’ll have to look up your account information in their database, though.
The Most Popular Places To Buy Perfume And Their Return Policies
Perfumes are sold in many places, both in physical stores and online. With the many different brands and companies that sell perfumes come many different return policies. Below you’ll find a list of the most popular places to purchase perfumes and their return policies!
What Do Stores Do With Returned Fragrances?
Different stores have different practices regarding what they do with returned fragrances, but stores typically either turn used perfumes into testers or throw them away. Retailers often have to toss out used perfume and other cosmetics for sanitary reasons and minimize their goods’ illegal reselling.
About Us
Hi, my name is Jasper and I'm a big fan of fragrances. Ever since I got my first fragrance in 2014, I just can't get enough of them. Over the years, I've had my nose on countless different fragrances and I'd like to share my experiences.
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