Can I return an online purchase to an Ann Taylor store?
Please note, they cannot accept online purchase returns at LOFT, LOFT Outlet or Ann Taylor Factory store locations. They will credit you for returns accompanied by an original receipt made within 60 days of the purchase for the price paid either in the original form of payment or as a merchandise exchange.
Can you return things to Ann Taylor Loft?
They say you can return things in store, but in some states there is no Ann Taylor store, only Loft or Ann Taylor Factory who will not accept your returns. Also, they ship through UPS and USPS so I had 2 different returns and they wanted me to take them to two separate places PLUS paying $8 shipping for each.
How do I redeem my Ann Taylor gift card?
Gift Cards can be redeemed at ANNTAYLOR.COM, LOFT.com, and at any Ann Taylor, LOFT Ann Taylor Factory or LOFT Outlet store. The actual Gift Card must be presented to the Store Associate when checking out, and the amount of the Card will be applied toward your purchase.
Where can I find Ann Taylor's refund address?
Ann Taylor Refund Address Ann Taylor Online Store 605 W Crossroads Parkway Bolingbrook, IL 60440
Is Ann Taylor and Ann Taylor Factory the same?
Ann Taylor Factory offers merchandise inspired by Ann Taylor stores, but manufactured for Ann Taylor Factory.
Can I return an Ann Taylor purchase to Ann Taylor LOFT?
You can return your online purchase to any Ann Taylor location. The company's subsidiaries, LOFT, LOFT Outlet, and Ann Taylor Factory stores, do not accept online purchase returns. If you return a gift that was ordered online, you'll receive an online gift certificate in the original amount spent.
What happened to Ann Taylor Factory?
On Thursday, Ascena Retail Group filed for Chapter 11 bankruptcy and announced plans to close approximately 1,100 stores. Among those 1,100 stores are 10 Ann Taylor stores, 28 Ann Taylor Factory stores, nine LOFT stores, 21 LOFT Outlet stores, and eight Lou & Grey stores.
Is Ann Taylor a luxury brand?
It's a relatively expensive brand and has a much sleeker product line as compared to other specialty retailers. Ann Taylor has a specific target market of affluent female buyers in the age group of 25-50 years, which justifies its small presence (in terms of stores) in the U.S.
Can I return Ann Taylor to Ann Taylor outlet?
MERCHANDISE PURCHASED AT AN ANN TAYLOR FACTORY STORE may only be returned to an Ann Taylor Factory store. RETURNS ACCOMPANIED BY A VALID ORIGINAL RECEIPT MADE WITHIN 30 DAYS OF THE PURCHASE DATE are credited for the price paid in the original form of payment or an exchange.
Can LOFT Outlet be returned to LOFT?
MERCHANDISE PURCHASED AT A LOFT STORE may only be returned to a LOFT store. MERCHANDISE PURCHASED AT A LOFT OUTLET STORE may only be returned to a LOFT Outlet store.
What age group is Ann Taylor for?
25-50 yearsAnn Taylor has a specific target market of affluent female buyers in the age group of 25-50 years, which justifies its small presence (in terms of stores) in the U.S.
What is going on with Ann Taylor?
Ascena filed for Chapter 11 protection in July 2020 with more than $1 billion in debt, part of the wave of retail bankruptcies that occurred in the first few months after the COVID-19 pandemic hit the U.S. Ascena later sold its assets, including apparel retailers such as Ann Taylor, Lane Bryant and Loft, to private ...
What's the difference between Ann Taylor and LOFT?
LOFT Outlets carry a more youthful look and more casual styles, while the Ann Taylor Factory stores cater more to professionals. Both divisions sell suits, separates, dresses, shoes, and accessories designed for professional women. Also, there usually is a nice selection of petite sizes at both stores.
What is the difference between Loft and Loft outlet?
They have different merchandise and it's easy to tell the tags apart. Loft Outlet clothes are not former Loft regular store clothes sold elsewhere. Outlet stores get their own line of clothes and the tags have two small dots under the name.
Is Ann Taylor considered fast-fashion?
In the past, shoppers might have moved on from fast fashion to stores like Ann Taylor, Banana Republic, and J. Crew. Now these shoppers can stay with their fast-fashion companies, which have an opportunity to maintain customers rather than just pick up new ones — thereby contributing to even more growth.
Is Banana Republic going out of business?
More Banana Republic stores will be closing by the end of next year. According to the news outlet, there were 1,216 total Gap and Banana Republic locations in the U.S. and Canada in 2019. But by the end of 2023, there are expected to be 870 stores left.
What is the LOFT return policy?
Given that you return the goods after the specified time, the store reimburses you at the product's current selling price. The same rule applies if you don't have proof of purchase—whenever the return takes place. If the items you gave up on are on final sale, LOFT Outlet refunds you only if you have the sales check.
Can LOFT merchandise credit be used at Ann Taylor?
Use of this card constitutes acceptance of the following Terms and Conditions. Redeemable for merchandise at any LOFT, LOFT Outlet, Ann Taylor, and Ann Taylor Factory Stores, LOFT.com and ANNTAYLOR.COM. Valid in the US and Puerto Rico only.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How long do you have to return an item to Ann Taylor?
The official Ann Taylor returns policy, available here http://www.anntaylor.com/ann/custserv/custserv.jsp?pageName=Return&slotId=slotId=AT_CustServ_Center_Ret_Main_Html, states that customers have 60 days to return merchandise. Items marked with a $0.44 or $0.88 are final sale merchandise and not refundable. If you don’t have your receipt, you will be given store credit. If your new purchase is less than your old purchase, you will be refunded the difference via a gift certificate, for mail returns. If the new item is more expensive than the old item, include payment information for the credit card you’d like to be charged for the difference.
How long does it take to get a refund from Ann Taylor?
You can return items within 60 days of the date on the packing slip or store receipt. Return an item by mail: You can also choose to return your online purchase by mail.
What is the number to call Ann Taylor?
We called customer service at 1-800-342-5266. We pushed #2 for all other calls aside from placing a new order. We were forced to wait through a message about how to check the status of a new order via the Ann Taylor website.
What is Ann Taylor?
Ann Taylor is a high-end clothing company that specializes in fashion clothing and accessories for women. There are Ann Taylor stores in major cities, but many customers choose to do most of their Ann Taylor shopping online.
Is $0.44 refundable?
Items marked with a $0.44 or $0.88 are final sale merchandise and not refundable. If you don’t have your receipt, you will be given store credit. If your new purchase is less than your old purchase, you will be refunded the difference via a gift certificate, for mail returns.
How long does it take to get a refund on Ann Taylor?
When you have the receipt. If you haven’t worn or washed your Ann Taylor merchandise, you can return it for a refund or exchange within 30 days of the purchase price. After 30 days, you can return the unused item for a credit or exchange only.
Can you return a final sale item?
You can’t return or exchange final sale items at any time, even if you have the receipt. To identify final sale items, look for “Final Sale” in the description on your receipt, or a price ending in 77 or 88 cents.
Does Ann Taylor Loft require photo ID?
Ann Taylor Loft now requires that you allow them to scan your photo ID so that they can track how many returns you make and have the right to refuse returns if you make "too many" though they refuse to define how many is too many.
Can you return an item that you lost on eBay?
If you’ve lost your receipt, you can still return the unused item in exchange for store credit. Your credit will be based on the item’s selling price on the date of the return. The exception here is on items marked as Final Sale on the date you try to return them. In this case, you cannot return the item at all.
How long does it take to get a refund from Ann Taylor?
Ann Taylor accepts returns of defective, unworn, and unwashed merchandise in person and by mail. You must return the items with proof of purchase within 30 days to get a refund. The return processing takes up to 30 days from the date the company received the item.
How to contact Ann Taylor?
Start the Return Process by Phone. If you want to call Ann Taylor customer support, know that it is available 24/7 at 1-800-342-5266. You should ask the customer service representative for return instructions.
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Can you exchange an item at Ann Taylor?
You can only exchange an item or get store credit for it if you: Ann Taylor does not accept returns of final sale items, which have the .77 or .88 cent price ending. You can get a one-time price adjustment on full-price store purchases within seven days of purchase.
