Does Shady Rays do free returns?
We offer completely free returns and exchanges on most items within 30 days of purchase. *To start a return or exchange, visit returns.shadyrays.com.
How do I get a replacement pair of Shady Rays?
Visit wegotyou.shadyrays.com and type in the email address on your order. Select the style and lens color to be replaced and follow the steps to check out. It's as easy as that!
Are Shady Rays made in China?
Our shades are designed in the USA and custom-manufactured in China. In addition, every prescription lens that we produce is custom-made in our Georgia-based lab. We inspect, pick, pack, and ship every order from our Headquarters in Kentucky. Shady Rays is proud to be a completely independent sunglasses company.
Are Shady Rays scratch resistant?
Our shades are scratch-resistant, and we do back them in our warranty!
How do I contact shady rays?
To submit a request to know or delete, you may send an e-mail to team@shadyrays.com or call us toll-free at (213) 817-5193.
Do Ray Bans have a Warranty?
All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage.
Who is Shady Rays owned by?
Chris Ratterman is the Founder and CEO of Shady Rays. He holds a BSBA in Marketing and Finance from Xavier University and an MBA from Indiana University Southeast. Chris bootstrapped Shady Rays from a side bedroom in 2012 before enlisting the help of his father to ship all orders from his living room in the early days.
How long has Shady Rays been in business?
With the 2012 launch of Shady Rays, Ratterman set out to build a high-quality product at a more affordable price point (the best-sellers on the Shady Rays website check in at less than $50 a pair) and free replacements under a lost/broken warranty.
Is Shady Rays an American company?
We are proud to be an Independent, American-Owned Sunglasses company that can do things our way. ”
Can you use Windex to clean sunglasses?
Don't clean your lenses with Windex or any glass cleaners. Using glass cleaners can damage the anti-reflective treatment or other lens treatments. Don't place your glasses face down on any surface. This prevents scratches.
Why do sunglasses scratch so easily?
Dust mites and lint tend to cling to plastic material. Rubbing your glasses when dirt, lint, or dust is on the lens can cause scratches.
How do I stop my sunglasses from scratching?
Handle your glasses by the temples (arms) and not the rims. This way, your fingers avoid the frame and lens area altogether, reducing the chance of inadvertently scratching them. Additionally, holding them by the temples with both hands ensures a better grip, so you'll be less likely to drop them.
Are Shady rays prescription?
Yes, we offer prescription shades and eyeglasses! Most of our standard shades are available as Prescription!
How long does it take shady rays to ship?
With most orders, you will receive your shades within 4-8 business days! You will receive an email with tracking information once your order is packed and is ready to ship, which typically takes about 24-48 business hours from the time you placed your order.
Who makes Shadyrays?
13. The 1,000-square-foot storefront employs eight people.In an interview Friday, Shady Rays founder and CEO Chris Ratterman said the new storefront is everything he expected it to be and more.
What is VLT in sunglasses?
The amount of light that reaches your eyes through your lenses is called Visible Light Transmission (VLT).
Does Shady Rays accept RX orders?
You acknowledge and agree that Shady Rays will not accept order cancellations, modifications, returns, or exchanges to prescription (Rx) orders. Shady Rays provides its services as requested and will make no independent inquiry into the use or suitability of Shady Rays' products for a particular customer.
Is Shady Rays a medical practice?
Shady Rays does not provide optometric, medical, or other professional services and is not licensed to practice optometry or medicine. None of the content on this website should be considered medical, optometric, or professional advice.
Does Shady Rays provide medical advice?
You acknowledge and agree that Shady Rays does not provide medical advice, diagnosis, or treatment, and provides only a means to order eyewear in accordance with your existing eyeglass prescription. Shady Rays must receive your eyeglass prescription to fulfill a prescription (Rx) order.
How much do Shady Rays sunglasses cost?
For their sunglasses, you can expect to pay $48 – $68 . According to a variety of Shady Rays reviews, however, you can often find them discounted for better prices, so make sure to watch out for sales.
What are the accessories of Shady Rays?
They got you covered with accessories and even apparel. Their accessories include protective hard cases, pouches, straps, anything you need to make sure your glasses are nice and protected. Shady Rays also offers a line of UV shirts.
Do Shady Rays have a scratch warranty?
If there is an issue with your glasses, whether they are sunglasses, snow goggles, or blue light glasses, Shady Rays will replace them at no cost to you. Prescription frames are also under this warranty while the lenses have their own one-year scratch warranty.
Does prescription eyewear have scratch coverage?
Loss coverage doesn’t apply to prescription eyewear, but broken coverage does apply to the frames. The lenses themselves have a one-year scratch warranty . Items that are fully excluded from this warranty are Blue lights, apparel, accessories, mystery pairs as well as products received through promotional events.
Can I get a replacement pair of shoes if mys is broken?
This warranty states that you can receive a replacement pair if yours gets lost or broken. The details change depending on the product, but the process seems to be the same. If you visit their warranty page, you can request a replacement after the original purchase is verified by a team member.
Do Shady Rays offer free returns?
Well, just like with their warranties, Shady Rays keeps it simple on your end. If within 30 days, you don’t like your glasses , they offer free returns on most items, the only ones excluded are any prescription lenses or glasses. You get a full refund as well as free shipping for US returns .
The Problem
For years, it was impossible to find a pair of shades that could keep up with the things we love to do. Forget being in the waves, hiking, and running – when shades cost well over a hundred dollars, we wouldn’t even risk getting them dirty. Sunglasses aren’t made for show, they’re made for active, worry-free living.
The Solution
The first step was building high quality, affordable shades that can stand up to our style of adventure. For the people, by the people, as we like to say. But to truly make a difference, we had to back our product in a way that was unheard of. Enter the craziest warranty in all of sunglasses – Lost and Broken replacements.
The Stories
I wore my Shady Rays during a hike to the Grand Canyon. Once reaching Phantom Ranch, we had stopped to take a break and a short nap in the 120° heat. Once we woke up, a squirrel had ripped open the backpack stealing some snacks and the Shady Rays were gone! I never did find them, but Shady Rays was quick to send me a new pair.
The Movement
Whether you have a crazy story to match, such as your shades falling off the face of the earth, doesn’t really matter to us. When life happens and your shades end up lost or broken, we’ll replace them with a brand-new pair.
Section 1 - Online Store Terms
Section 2 - General Conditions
Section 3 - Accuracy, Completeness and Timeliness of Information
Section 4 - Modifications to The Service and Prices
Section 5 - Products Or Services
- Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cann...
Section 6 - Accuracy of Billing and Account Information
Section 7 - Optional Tools
Section 8 - Third-Party Links
Section 9 - User Comments, Feedback and Other Submissions
Section 10 - Personal Information