Return-Policy.org

silk and snow return policy

by Ms. Anna Hammes III Published 2 years ago Updated 1 year ago
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Any requests received beyond 100 days will not be eligible for return. Silk & Snow requires that a customer sleep on the mattress for a 30 night period to allow the customer adequate time to adjust to the qualities of the new mattress and properly gauge their satisfaction. The pick-up or removal of the mattress is free.

Full Answer

Who is the owner of silk & snow?

Silk & Snow is owned by one of the founders, Albert Chow, who started the company in 2017. Chow believed in shopping locally—eventually creating his own mattress and bedding company that subscribed to those values. Where is Silk & Snow made? This Silk & Snow mattress review found that the products are entirely Canadian and American made.

Is silk & snow a good brand?

Before we get into this Silk & Snow mattress review, let’s take a look at some of the pros and cons of the brand: Carefully curated selection of mattresses, frames, bedding, and more Uses Certi-Pur US certified foam (no ozone-depleting chemicals present in the production of the materials or mattress)

Is a silk & snow mattress good for You?

A Silk & Snow mattress review on Sleep Foundation commends the affordability and value of the products. They also give the mattresses a good rating when it comes to quality of sleep no matter how you like to lay—meaning if your partner sleeps differently than you, you should both be comfortable.

Where are silk & snow mattresses made?

The materials for Silk & Snow’s mattresses—as well as the mattresses themselves—are found in Canada and the US. The fabric for the bedding is sourced from France, while the sheets are sewn by family-run companies in Portugal. It is evident through that this brand has a strong focus and reputation for ethical practices.

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Is snow and silk good?

While it comes in at a higher price point than Silk & Snow's flagship all-foam mattress, the Silk & Snow Hybrid is still an excellent value compared to most hybrid models on the market.

Is snow and silk Canadian?

Made in Canada Silk & Snow is 100% Canadian owned and operated and all mattresses are manufactured in Canada, with foam that is CertiPUR-US certified for low VOC emissions for indoor air quality.

How do you wash silk and snow sheets?

Machine washable. Wash cold using mild liquid laundry detergent. Tumble dry on low, use Wool Dryer Balls instead of dryer sheets.

How thick is silk and snow mattress?

2 inchesAt 2 inches, the Silk & Snow's memory foam comfort layer isn't as thick as those of some all-foam models, so most stomach sleepers shouldn't sink in excessively.

How long does a silk and snow mattress last?

These mattresses contain coil support systems that evenly distribute your weight across the mattress. These mattresses should last for ten years and sometimes longer if the mattress is flippable.

Does silk and snow need a boxspring?

Your Silk + Snow Hybrid Mattress is designed to work with any type of bed frame. This includes a flat platform bed, adjustable bed, beds with a slatted base, box springs, or the floor.

Is silk and snow ethical?

Silk & Snow uses 100 per cent GOTS (Global Organic Textile Standard) cotton. The factory provides Silk & Snow with a certification that ensures that the cotton they use is organic every step in the supply chain. This means that GOTS cotton needs to be physically separated from non-organic materials.

Why is Egyptian cotton the best?

Egyptian cotton is hand picked which guarantees the highest levels of purity. In addition, hand picking puts no stress on the fibres - as opposed to mechanical picking - leaving the fibres straight and intact. All these factors have resulted in Egyptian cotton being by far the best cotton in the world.

What is the best thread count for Egyptian cotton sheets?

between 400 and 700A thread count between 400 and 700 is generally optimal for Egyptian cotton sheets. High-quality options with lower thread counts may also be comfortable and frequently cost less. Customers should pay close attention to sheets that list a thread count over the 600-800 range in order to make sure this count is accurate.

Is silk and snow good for side sleepers?

The Silk & Snow mattress is an all-foam bed with a gel-infused comfort layer. It works well for side sleepers who need pressure relief and couples who like beds with great motion isolation.

Who owns Hamuq?

As previously stated, the Hamuq Mattress was launced in 2016 by two Peterborough natives, Nathan Neilson and Jordan Bedwell.

What does hybrid mattress mean?

A hybrid mattress is pretty much what it sounds like: It's a mix of two different styles of mattresses. While you will hear mattresses with different types of foam referred to as a “hybrid,” for our purposes we are speaking of mattresses with springs and then a comfort layer on top.

What is the difference between silk and mulberry silk?

Here are several factors that pinpoint the differences between mulberry silk and silk: Uniformity – Since Bombyx mori moths only feed on white mulberry leaves, the strands produced are longer and more refined. Other silk is made from shorter fibers that can create abnormalities in the material.

Why are silk pillowcases good for skin and hair?

The benefits of a silk pillowcase are most pronounced for hair, experts say, because the silk can help hair retain moisture from products and natural oils and reduce friction that could cause tangles and breakage.

Does the bay sell silk pillowcases?

Sign In to view or redeem your Hudson's Bay Rewards points. This silk pillowcase is specially-commissioned and made to exacting standards, developed and refined over ten years to provide the ultimate combination of shine, thickness, softness, and durability.

How long is Silk and Snow warranty?

Silk & Snow warrants each mattress against any defects in workmanship or materials for a period of 15 years. During the warranty period, if your mattress is found defective due to faulty workmanship or materials, it will be repaired or replaced according to the terms below. Your Silk & Snow mattress has a 15 year limited warranty from the day ...

Can you use silk and snow on concrete?

Silk & Snow mattress must not be used on floors susceptible to moisture build-up such as concrete, below-grade (basement), or on floors in humid environments. Such inappropriate use can result in mold growth on the bottom of the mattress and will void your Warranty.

Does Silk and Snow replace mattress covers?

Silk & Snow may, at its own option, repair or replace the cover provided on the mattress. In the event that Silk & Snow replaces the mattress cover, Silk & Snow will replace it with the current style of cover available for the mattress, which may be of a different color or material than the original cover provided.

About Silk & Snow

Having a restful sleep on a comfortable mattress dressed with soft linens should be accessible to all. Silk & Snow agrees, manufacturing luxury beds and bedding without the traditional markup.

Overview of Silk & Snow

Founder Albert Chow teamed up with his friends after recognizing the lack of eco-conscious bedding brands on the market. They sought quality products that didn’t break the bank because, for them, it was more about having the best customer experience with the most high-performing products.

Silk & Snow Mattresses Review

Is your mattress old and lumpy, making you toss and turn all night? It’s time to say goodbye to that achy back at 26 and time to say hello to a great night’s rest. Let’s jump on some best-selling Silk & Snow mattresses down below.

Silk & Snow Bed Frames Review

Wonky metal bed frame got you feeling down? Well, things are looking up: Silk & Snow has a great selection of bed frames that fit perfectly with any decor style.

Silk & Snow Bedding Review

Too hot, too cold, sometimes it’s so hard to find sheets that are just right. Especially without that designer markup.

Silk & Snow Pillow Review

Finding the perfect pillow is no easy feat. Sometimes memory foam is too hard on the back of your head while feathers are poking at you from every which way. It’s time to get over that crick in your neck and meet your new best friend, Silk & Snow’s classic Pillow .

Silk & Snow Knit Weighted Blanket Review

The Silk & Snow Knit Weighted Blanket is the perfect solution for any restless sleeper since weighted blankets work wonderfully for relieving stress. It’s great for when you’re coming home after work and just want to cuddle up on the couch. Or, if you’re embarking on a road trip and know you’ll have a hard time falling asleep.

Purple Mattress?

I’ve been looking at all sorts of mattresses and the next on my list to ask about is purple. My ex had a purple premier 3 and it was pretty nice, but I know they make a few different types. Anyone who owns any model, what do you like about it?

Purple Mattress Hybrid 4 Failure 9 months after purchase

I'm sharing my experience in order to help the next guy. We purchased a purple hybrid 4 king size $3500. 9 months later its sagging. In the interest of time I figured I would give everybody the long and short of it.

What's the closest to "mattresses as they used to make them" can I find? (and what to look for)

I've pretty much tried everything of the ""new"" technology. Memory foam, latex on pocket springs, memory/pocket hybrid, all latex mattress. All they do is fuck up my back.

Sleep on Latex (SOL) Review, 6 Months Later

Hello all! I heavily relied on this sub back in June 2021 to research and select a new mattress. I found it totally overwhelming and much more stressful than even car shopping. After a couple of weeks, I finally settled on a SOL mattress (queen-size, medium firm) and mattress topper (3", soft, w/ cover).

Completely overwhelmed. Please help me choose the best option for us!

I read the FAQ and got extremely overwhelmed with information overload. I’ve been researching mattress types and brands all week after waking up with even worse aches and pains than usual, and I’m so close to giving up.

From Canada - My Mattress Hunt Experience and Arizona Premium Mattress Review

First of all, I would like to thank this sub as well as mattress underground the resources could not have been more valuable!

Returns

We have a 60-day return policy, which means you have 60 days to send it back using the provided pre-paid label. counting from the day your order has been fulfilled. Once your return is accepted, we’ll send you a pre-paid return shipping label by email within 1-4 business days (US customers only).

Refunds

Please allow 30 business days to process your refund. A credit will automatically be applied to your original method of payment. You will be notified via email once a refund has been issued.

How will i receive my store credit?

Expect an emailed E-Gift Card within 2-6 business days of the delivery of your Return at our warehouse based on the high volume of returns. Please note this increase of processing time is due to the addition of FREE RETURNS and as a result elevated levels of daily returns.

Exchanges

The fastest way to exchange your item/s is to visit the Easy Returns Portal and choose the exchange option.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

How to ensure a package is delivered?

To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.

Is snow responsible for lost packages?

SNOW is not responsible for packages that have been reported stolen, lost or misplaced if carrier marks delivered and is not obligated to issue refund or store credit for these packages. SNOW is willing and happy to assist in finding the best solution to get the product to the recipient.

Does the warranty cover cosmetic damage?

The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.

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