Returns & Warranty Policy
- General Information. Customers can contact our Customer Service team by starting a Support Ticket, you can do this by using our Live Chat, email Support@SimplyMacs.com or using our Contact form ...
- Returns. Returns may only be requested within (30) days of delivery. ...
- SimplyMacs Extended Warranty with Accident Protection. ...
- Standard Warranty. ...
- Exclusions. ...
Full Answer
What is the standard return policy for Apple products?
Standard Return Policy. There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
How long does it take to get a refund from Apple?
For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days. Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.
Can I return a product purchased online from Apple?
Standard Return Policy There are a few important things to keep in mind when returning a product you purchased online from Apple: There are some items, however, that are ineligible for return, including: *You can return software, provided that it has not been installed on any computer.
What is the return policy for items purchased as gifts?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
Can I return Apple products to simply Mac?
Any unopened product may be refunded or exchanged within 14 days of the original purchase date. Eligible warranty defects on Apple products may be resolved through our in-store Simple Care department.
Is Simply Mac the same as Apple Store?
Simply Mac operates premier Apple Specialist retail locations with all the same products, prices, warranties and employee expertise.
Is Simply Mac out of business?
Simply Mac Closing Its Doors After 16 Years of Business A major Apple-authorized retailer and service provider is closing its doors for good.
Does simply Mac sell new macbooks?
Find new and used Apple computers at Simply Mac! Whether you're new to Mac or a veteran, we have the perfect computer for you.
Is Simply Mac legit Reddit?
They haven't had new Apple products shipped to their stores in 3 months. They cannot complete out-of-warranty repairs due to Apple placing the repairs on a credit hold which basically means Simply Mac wasn't paying for the parts they are consuming.
Does GameStop own Simply Mac?
GameStop Corp. GME completed the divestiture of Simply Mac to Cool Holdings. In May 2019, the company had signed a definitive agreement to sell all outstanding shares of Simply Mac to Cool Holdings.
How do I contact Simply Mac?
Anywhere Phone Support You can now get help on your iPhone or Mac utilizing our Simple Answers phone support. Call us at 1-877-5-SIMPLY to get started now.
Who bought Simply Mac?
Cool Holdings, Inc.26, 2019 /PRNewswire/ -- Cool Holdings, Inc. (NASDAQ: AWSM) (the "Company") today announced that it has completed the acquisition of Simply Mac, Inc., from GameStop, Inc. (NYSE: GME). Simply Mac, based in Salt Lake City, Utah, is a chain of 41 retail stores across 18 states.
How many Simply Mac locations are there?
With over 45 locations across the United States, Simply Mac brings an Apple retail experience to your local area.
Is a Mac computer an Apple?
The Macintosh (mainly Mac since 1998) is a family of personal computers designed, manufactured, and sold by Apple Inc. (originally as Apple Computer, Inc.) since January 1984.
When did Apple produce its first computer?
1976In 1976, Apple co-founders Steve Wozniak and Steve Jobs sold their first pre-assembled computer, called the Apple-1. It cost them $250 to build and retailed for $666.66.
Is Simply Mac legitimate?
SimplyMac is a scam website.
Who bought Simply Mac?
Cool Holdings, Inc.26, 2019 /PRNewswire/ -- Cool Holdings, Inc. (NASDAQ: AWSM) (the "Company") today announced that it has completed the acquisition of Simply Mac, Inc., from GameStop, Inc. (NYSE: GME). Simply Mac, based in Salt Lake City, Utah, is a chain of 41 retail stores across 18 states.
Does Simply Mac Sell iPhone?
As an Apple Premier Partner, Simply Mac proudly offers the latest Apple iPhone models.
Who does Simply Mac ship with?
Apple"Special Order" computers can take up to 6+ weeks to ship, due to them being built by Apple per the specs ordered. The order will also ship direct from Apple. Additional delays are possible.
U.S. Returns & Refunds Policy
There are a few important things to keep in mind when returning a product you purchased online from Apple:
How to Return an Item
To return an item to Apple, sign in to your Order Listing page with your Apple ID and password.
Refunds
Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method:
Gift Returns
Visit the Gift Returns page and follow the instructions. You’ll need to provide your product serial number or order number. If you use the order number, you’ll also need to provide the UPC number on the product packaging. You can review items eligible for return at this time.
General Information
Returns
- Returns may only be requested within (30) days of delivery. International shipping costs are non-refundable. Refunds are processed within (5) business days of return. Store credit refunds are available for immediate use, while refunds to the original payment method are typically available within ten business days of processing.
Simplymacs Extended Warranty with Accident Protection
- We offer a two (2) year or (3) year Extended Warranty Coverage with Accident Protection on all MacBook orders. This can be purchased anytime within sixty (60) days of delivery. The Extended Warranty Coverage will take effect from the original date of delivery regardless of when it is purchased. The extended warranty is only valid through SimplyMacs or a vendor authorized by S…
Standard Warranty
- If warranty service is requested due to a hardware failure within one (1) year of delivery. Customer is responsible for shipping costs. Standard Warranty on all MacBooks is valid 365 days from the delivery date. It covers mechanical defects. It does not cover cosmetic defects, screen defects or accidental damage. Batteries are only covered for 180 days. The standard warranty is only valid …
Exclusions
- Returning a product for issues that are found to be false during RMA inspection will result in deductions to the refund up to and including the entire refund amount. Products with physical damage or evidence of liquid contact, or products that are returned for warranty coverage under false pretenses, are not eligible for warranty service and will be returned un-repaired. Missing or …