Additional Information:
- Valid on www.sodastream.com purchases only.
- SodaStream does not refund initial or return shipping charges. Unauthorized returns or CODs will not be accepted.
- Products purchased between November 1 and December 31 may be returned through January 31.
Full Answer
How do I return a used SodaStream cylinder?
-When box contains ONLY used cylinders, refer to FLAP B for return instructions. Inspect cylinder for any damage or signs of abuse. If cylinder is faulty, contact Sodastream. Place caps from full cylinder (s) over valve (s) of empty cylinder (s). Pack empty cylinder (s) into the exchange box and adhere the USPS shipping label.
Can I get my SodaStream repaired or replaced?
Only SodaStream, or its agents, are authorized to provide warranty repairs or service to your Sparkling Water Maker. Repair by a third party voids the warranty. California residents may also obtain warranty service by returning any malfunctioning Sparkling Water Maker directly to a retail store that sells similar SodaStream products.
Does SodaStream ship my 130l CO2 cylinder?
Sodastream’s 130L CO2 cylinders are not covered by DOT-SP 20796 and still must be shipped with a Class 2 hazard labeling and a signed shipping paper in accordance with DOT-SP 15634. Q- Do I have to ship in the packaging provided by Sodastream?
How do I contact Q-SodaStream customer support?
Contact Sodastream Customer Support at 1.800.763.2258 with any questions. Q-Sodastream has been issued a new special permit (DOT-SP 20796), why is this important to customers and how does it impact the previous special permit (DOT-SP 15634)?
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Can I return SodaStream if I don't like it?
We accept returns or exchanges on unopened product purchased within 30 days on SodaStream.com for the actual purchase price. Cylinders and accessories must be returned unused and in its unbroken original packaging. Sparkling Water Makers do not need to be returned unused.
Can you return a SodaStream?
We offer a money-back guarantee on all of our products purchased on www.sodastream.com for the actual purchase price. You may return an item postmarked within 30 days of date of purchase. Please keep your dated receipts for a full refund of the total purchase price of your item plus any applicable sales tax.
Can I return empty SodaStream cylinder?
If you are no longer going to use your SodaStream, you can return your empty carbonating cylinder(s) to one of your local retailers (without exchanging it for a full cylinder). There is no deposit to return as there is no deposit when a cylinder is purchased.
How does SodaStream return work?
When a CO2 cylinder is used up, you can simply exchange it for a full one at a SodaStream retail location. The store returns the empty carbonating cylinders to SodaStream to be cleaned, inspected, and refilled with beverage-grade CO2 for the very best of drinks.
Can you return SodaStream canisters for refund?
If you want to return an empty carbonating cylinder without getting a full one in return, you are entitled to a return fee of $1 per cylinder. Just return your cylinder(s) to one of your local retailers (without exchanging it for a full cylinder).
How do I return SodaStream gas canisters?
Box up your empty cylinders, stick on the free return label and return to your nearest Collect+ store to have your deposit repaid to you. Visit our store locator, for retailers near you. Click here. Take your empty SodaStream gas cylinders to the retailer.
How do I return an empty SodaStream?
Box up your empty cylinders, stick on the free return label and return to your nearest Collect+ store to have your deposit repaid to you. Visit our store locator, for retailers near you. Click here. Take your empty SodaStream gas cylinders to the retailer.
Is SodaStream being discontinued?
The Best Soda Maker. Our former runner-up pick, the SodaStream Fizzi, has been discontinued, so we've removed it from this guide. We plan to test more models in the future, but for now stand by our remaining picks.
Is SodaStream healthier than soda?
The addition of the artificial sweetener in SodaStream flavours is what gives them their lower-calorie status. So, if comparing 100mL of Coke to 100mL of SodaStream soda mix reconstituted as per instructions, then the SodaStream drink is 'healthier' in that it contains less sugar and fewer calories.
Can you return SodaStream canisters at Target?
Simply get yourself set up with a SodaStream machine, and then visit your local Target anytime you need to exchange your empty cylinders. Just make sure you exchange them within 30 days of purchase, and you'll be good to go!
Can you exchange SodaStream CO2 at Target?
Exchange Program - you can send us your empty two SodaStream cylinders and get a $15 Target Gift Card! Visit gasexchange.sodastream.com for details and to start your exchange.
Does Kohl's exchange SodaStream?
When your CO2 carbonator is empty, simply exchange it for a full one at the Customer Service Desk at any Kohl's stores, paying only the cost of a gas refill. Drink up! Enjoy all your favorite flavors of soda, tea, sparkling drinks and more by adding SodaStream drink mixes to your order.
How do I return an empty SodaStream?
Box up your empty cylinders, stick on the free return label and return to your nearest Collect+ store to have your deposit repaid to you. Visit our store locator, for retailers near you. Click here. Take your empty SodaStream gas cylinders to the retailer.
Can you return SodaStream canisters at Target?
Simply get yourself set up with a SodaStream machine, and then visit your local Target anytime you need to exchange your empty cylinders. Just make sure you exchange them within 30 days of purchase, and you'll be good to go!
Does target exchange SodaStream Carbonators?
Exchange Program - you can send us your empty two SodaStream cylinders and get a $15 Target Gift Card! Visit gasexchange.sodastream.com for details and to start your exchange.
What do you do with empty SodaStream canisters?
Return or exchange your Sodastream CO2 canister at a participating retailer that stocks exchange carbonators. When you return your empty carbonator, the retailer will sell you a full one for the price of the gas contents only. Locations include: Bed Bath & Beyond.
When was sodastream last updated?
Last updated: May 15 2019. SodaStream USA Inc. provides services to you when you visit or shop SodaStream products at sodastream.com (“SodaStream's Website”), use SodaStream services through SodaStream's website, (collectively, "SodaStream Services"). SodaStream provides SodaStream Services subject to the following conditions.
How to contact SodaStream about sales tax?
You should contact SodaStream Customer Service department at 1.800.763.2258 or by clicking Support on the website https://support.sodastream.com/hc/en-us.
How does SodaStream communicate with you?
We will communicate with you by e-mail or by posting general notices on the SodaStream Website . You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
What is SodaStream responsible for?
If you use SodaStream Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device , and you agree to accept responsibility for all activities that occur under your account or password.
What state does SodaStream operate in?
By using any SodaStream product or SodaStream Service you agree that the substantive law of the state of Delaware and applicable federal law will govern in the event of a dispute between you and SodaStream any disputes.
What is an order on SodaStream?
An order placed on the SodaStream Website is an offer to SodaStream to buy the SodaStream product (s) in the order. When you place an order to purchase a product from SodaStream through SodaStream's Website, we will send you an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product (s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you. Your contract is with SodaStream USA Inc. Without affecting your right of withdrawal set out in Section 2 below, you can cancel your order for a product at no cost any time before we dispatch your order.
How much does soda stream charge for a used cylinder?
Should you fail to return the used Cylinders within such thirty (30) days, SodaStream will charge your credit card $15.00 USD plus tax for each used Cylinder not returned.
Does SodaStream offer free shipping?
Based on our records, SodaStream does not currently offer free shipping policies. Check the full discussion to learn more.
Does SodaStream offer free returns & exchanges?
Yes. As of September 23, 2021, SodaStream does offer free return policies. View the discussion thread for more details.
Does SodaStream offer international shipping?
No. Based on our last check on September 23, 2021, SodaStream was not offering international shipping policies. Check the full discussion for updated information.
Does SodaStream offer curbside pickup?
No. Based on our last check on September 23, 2021, SodaStream was not offering in-store pickup. Check the full discussion for updated information.
How long does it take to return a cylinder?
Using your delivery box from your new shipment, return the empty cylinders to us within 30** days of receipt
What to do if you lost your sparkle savers?
If you lost your original Sparkle Saver's Plan box, you can use any other box as long as your used gas cylinders are packed securely. If you don't see your pre-paid return label, you can request a new label through the Collect+ site. Just make sure to please write your customer number on the Collect+ label in "Ref Box". Your customer number can be found in your account under "Order History".
What is the DOT SP number for Q-Sodastream?
Q-Sodastream has been issued a new special permit (DOT-SP 20796) , why is this important to customers and how does it impact the previous special permit (DOT-SP 15634)?
How to ship a full cylinder?
Place caps from full cylinder (s) over valve (s) of empty cylinder (s). Pack empty cylinder (s) into the exchange box and adhere the USPS shipping label. Do not block any printed markings on the box.
Is DOT SP 15634 still in effect?
A- Yes, DOT-SP 15634 remains in effect. Sodastream’s 130L CO2 cylinders are not covered by DOT-SP 20796 and still must be shipped with a Class 2 hazard labeling and a signed shipping paper in accordance with DOT-SP 15634.
Does sodastream require special permit?
A- Yes, compliance with the special permit requires that the packaging provided by Sodastream be used. The packaging already has all of the necessary markings needed for compliance. It is important not to obscure or cover any pre-printed hazard communication markings.
How to register a Sparkling Water Maker?
It is recommended that you register your Sparkling Water Maker online by visiting [www.corp.sodastream.com], selecting your country and completing the product registration form available on the website.
Is soda stream liable for consequential damages?
SodaStream is not liable for incidental or consequential damages. The consumer's sole and exclusive remedy shall be repair or replacement according to the terms and conditions of this warranty. Some local laws do not allow the exclusion or limitation of these damages, so these exclusions may not apply to you.
Can you replace a soda stream sparkling water maker?
SodaStream may replace your Sparkling Water Maker with a reconditioned Sparkling Water Maker, or an equivalent one if the model you purchased is no longer available. No refunds shall be given. This limited warranty is available to consumers who purchased the Sparkling Water Maker for personal, family or household use.
Does SodaStream have a warranty on Sparkling Water Maker?
Your Sparkling Water Maker has been designed to operate with a suitable SodaStream carbonating bottle. Damages resulting from the use of a bottle other than a suitable SodaStream carbonating bottle are not covered by the warranty. Before each use, check the expiration date on the carbonating bottle, and check for damage and deformation. Replace expired, damaged or deformed carbonating bottles with new ones.
Can you use a CO2 cylinder in a soda stream?
Your Sparkling Water Maker has been designed to operate with a SodaStream CO2 cylinder. The use of other CO2 cylinders is not recommended as they may not be compatible with a SodaStream Sparkling Water Maker. Damages resulting from the use of a cylinder other than a SodaStream cylinder are not covered by the warranty. The SodaStream CO2 cylinder is provided to you under license. The license allows you to exchange your empty cylinder for a full one .
Does SodaStream repair water makers?
If SodaStream or its authorized agents determine that the malfunction or damage is not covered by the warranty, SodaStream will repair the Sparkling Water Maker only upon payment of the determined repair charge.
Is SodaStream CO2 cylinder covered by warranty?
Damages resulting from the use of a cylinder other than a SodaStream cylinder are not covered by the warranty. The SodaStream CO2 cylinder is provided to you under license. The license allows you to exchange your empty cylinder for a full one .
What is SodaStream's policy?
This Policy is designed to help preserve SodaStream’s strong reputation for providing consumers safe and quality lifestyle products, protect the SodaStream brand, and ensure compliance with SodaStream’s standards, as well as ensure the safety and wellbeing of SodaStream’s consumers.
Does soda stream have rights?
SodaStream explicitly reserves all rights and reme dies available under the law. This Policy does not afford any rights to any third parties.
Can you sell soda stream products on a third party website?
Resellers shall not, either directly or indirectly, sell, distribute or offer for sale any SodaStream products on third-party e-commerce websites, without SodaStream’s prior written authorization. This Policy does not prohibit a Reseller from selling SodaStream products on its own website.
Does SodaStream have a right to choose its partners?
SodaStream has the right to choose its business partners including its Resellers. This Policy is being implemented unilaterally and is nonnegotiable. SodaStream may modify this Policy at any time at its sole discretion. Resellers must adhere to this Policy at all times.
Is SodaStream a third party?
Effective as of January 2019, SodaStream unilaterally implemented this Third-Party E-Commerce Distribution Policy (“ Policy ”), applicable to all of SodaStream’s resellers—including retailers, distributors and wholesalers—in the United States (“ Resellers ”).
Does soda stream issue a warning?
In the event of violation by a Reseller of this Policy, SodaStream shall issue a written warning to the offending Reseller regarding the violation and provide a window to cure the violation.
