When your Fix delivery arrives, we invite you to take 3 days to try everything on and see how your new pieces might pair with the styles currently in your closet. If you need more time to decide, you can extend your return date by a few more days by following these steps. The options below are only available before you check out.
How long do you have to return items to Stitch Fix?
You only have three days to send back the items that you don’t want to keep before Stitch Fix charges your credit card. This short turnaround window is feature, not a bug, of Stitch Fix. As Stitch Fix emphasizes to investors, the three day check-out window for customers helps “drive [ ] rapid inventory turns.”
Does Stitch Fix have a styling fee?
If you are likely to keep at least one item from each Fix, the styling fee isn’t an issue since it will reduce the cost you pay for your clothing. If you are planning to use Stitch Fix to try out different looks and outfits but don’t plan to keep the items they send you regularly, know that you will be paying $20 per Fix for the privilege.
How do I preview my Stitch Fix fix before I order?
Once your Fix ships, you can preview your fix by going to Stitch Fix’s order review page. Stitch Fix Freestyle permits customers to order items directly from its website, offering another way to shop without ordering a Fix.
Does Stitch Fix do a $25 discount?
If you want to give it a shot, get a $25 discount at Stitch Fix when you check out your first purchase. Stitch Fix is an excellent example of the kind of direct-to-consumer ecommerce company helping women and men dress sharp in the digital age.
How many days do I have to return Stitch Fix?
within 30 daysWhat are you returning? If you're returning a purchased Fix item, contact us for a prepaid, printable label . Returns must be made within 30 days of purchase.
What do I do if I don't like my Stitch Fix items?
Just return them in the prepaid envelope. If you do send everything back however, you'll lose your $20 styling fee. If you want to save your styling fee, there are Facebook groups to buy, sell, and trade pieces that you've kept and don't like or if they don't fit.
Can you wear Stitch Fix clothes and send them back?
It doesn't matter how stylish a piece is, or how well it fits: if the color isn't flattering, send it back. (You could always ask Stitch Fix to send you the same item in a color that doesn't make you look ill. They can't always exchange a specific item for a different size or color, but if they can, they will.)
Does Stitch Fix really use stylists?
Stitch Fix, a personal shopping service which relies on both stylists and computers to pick out clothing for customers, is suddenly making do with a lot fewer humans in the selection process.
Does Stitch Fix refund styling fee?
It's important to note that your styling fee can only be applied to a purchase from your current order. It cannot be rolled over to your next delivery, is non-refundable, and is unable to be transferred to another person.
Is Stitch Fix second hand?
Get New Items That are Both Curated AND Ethical: Stitch Fix Stitch Fix seems like an odd third choice because they're not a second hand store, but let me explain.
What's the average cost of a Stitch Fix box?
Stitch Fix claims the average price of items is around $55, but that the items can cost anywhere between $20 and $400. You are able to set price ranges for each category, but that doesn't mean your stylist will always stick to that number. $20 styling fee if you don't keep anything.
Where can I drop off Stitch Fix returns?
Once your bag is packed and sealed with your return label. You can give your return to a USPS mail courier, drop it off at a USPS mailbox or drop it off at your local post office.
How many outfits does Stitch Fix send you?
5 itemsIf you have never heard of Stitch Fix, it is a mail order company that sends out 5 items picked out for you by a personal stylist. The boxes are shipped to you as often as you'd like. You pay a $20 styling fee for each box you receive, but if you buy anything from the box the $20 is credited towards your purchase.
Where does Stitch Fix get their clothes from?
Stitch Fix sources most of its clothing directly from the brand (such as Adidas or Tomy Hilfiger). It can be assumed that the company uses algorithms that decide which brands to source and how many items are going to be needed. Apart from buying from brands, Stitch Fix also produces items for its own exclusive labels.
Are Stitch Fix Exchanges free?
Exchange during Fix checkout Order an exchange using the “Exchange” option during your Fix checkout. The sizes listed are what's currently available in our inventory. You'll be charged for the exchange when you complete your checkout.
How often does stitch fix deliver?
As a default option, Stitch Fix prompts customers to schedule a new box from Stitch Fix for delivery every 2-3 weeks, every month, every other month or every 3 months.
When did stitch fix start?
Stitch Fix began by curating clothing for women back in 2011, originally under the name “Rack Habit.”. In September 2016, Stitch Fix added menswear. In July 2018, the company launched Stitch Fix Kids, which allows adults to request Fixes for children.
Can you play Style Shuffle on Stitch Fix?
You can also log onto Stitch Fix’s website daily to play their “Style Shuffle,” which is a little like Tinder for your closet. You can give a thumbs up or thumbs down to a series of items of clothing, which can help refine the algorithm.
Can you schedule a stitch fix?
Stitch Fix also allows you to schedule your deliveries manually. You can schedule one Fix at a time. I like that you do not have to commit to any reoccurring delivery or subscription, and that you can choose to have your next box delivered in as soon as a week or for another date later on the calendar.
Is stitch fix publicly traded?
Stitch Fix is a publicly-traded company following its Initial Public Offering (IPO) on November 17, 2017. Stitch Fix is traded on the NASDAQ stock exchange under ticker SFIX. The company maintains a useful investor portal with links to investor presentations, quarterly earnings reports and calls, press releases and event webcasts.
How do I schedule a shipment?
Before you can schedule a shipment, you must first fill out your Style Profile and account information. Once you’ve saved your important info, you can schedule a shipment from the calendar on your home page. Simply select your desired delivery date.
How do I know when my next delivery will arrive?
If you have a delivery on the way, you will find your expected delivery date at the top of your home page. To view the delivery date for a kid’s Fix, switch to their profile under "Account". We’ll send you an email with the tracking information when your order ships.
If I schedule a Fix on a particular date, does it arrive that day?
There are many factors in styling and shipping your order, so we can’t guarantee your shipment will arrive on a specific day. However, we always try to deliver an order within a few days—either before or after—your scheduled date. Don’t worry, your three-day return window doesn’t start until it’s physically delivered!
Rescheduling your Fix delivery
It’s easy to reschedule your Fix delivery date for any reason. Click here to reschedule your next order at least two weeks prior to the requested delivery date.
Update Fix frequency
If you want to receive Fix deliveries more or less often, you can update your automatic delivery frequency to suit your needs here. Make changes anytime and choose the cadence that makes the most sense for you.
Canceling an on-demand Fix
If you’d like to cancel an on-demand shipment (and do not have automatic deliveries setup), you can cancel here. If you don’t see the option to cancel, it’s likely that a Stylist is already working on your order. If you contact us, we’ll cancel it if possible, or assist with another solution.
