The product has to meet the following requirements to be eligible for a return:
- The phone you are returning has to be bought from Straight Talk’s official website, and the IMEI number needs to be verified
- You need to return the phone in like-new, working condition
- The phone needs to be in the original manufacturer’s package with all the accessories, including battery, device, charger, and manual
Can You reactivate a straight talk phone?
You can activate or reactivate your handset as a new phone with a new number. If you are upgrading from another Straight Talk phone, you can transfer your service and keep the same phone number. Finally, you can port your phone number from another provider.
How to unlock straight talk phone with ease?
To unlock Straight Talk iPhone, all you need to do is follow the steps mentioned below:
- You first need to visit the Straight Talk unlock for iPhone device page.
- Here, you will have to type in the IMEI number and the serial number of your device.
- You need to tap on the “ I’m not a robot ” button to verify your eligibility.
- You will be alerted within a few seconds to let you know whether you are eligible.
Can I Return my Straight Talk phone?
TracFone is not going to process the return of any Straight Talk phone you bought from a wireless dealer or a retailer. If you bought your phone from Straight Talk’s website, you have 30 days from the day your phone was delivered to you to return it for either an exchange or a refund.
How do you refill your straight talk phone?
You will be interested in the three options below in order to refill your Straight Talk Service:
- Buy a Service Plan – Will show you the options you have
- Set up Auto-Refill – Will walk you through setting up Auto-Refill
- Add a Service Plan – Will allow you to scratch a Service Card and enter the pin.
Can I return a Straight Talk phone?
All Phones must be returned in "Like-New Condition", show no signs of use and must have less than 25 minutes in total cumulative talk time. If an item is defective it may only be exchanged with an equivalent product if we are unable to supply the same item or if the item cannot be repaired.
Does Straight Talk issue refunds?
You will not receive a refund or credit for any unused minutes, data or Service Days once you begin a new Plan cycle. Service End Date. To keep your Service active, you must purchase and redeem a Plan prior to your Service End Date.
Can I return a Straight Talk phone to Walmart?
Must be returned within 14 days with a receipt to obtain a refund or exchange: Prepaid wireless cellular phones may be returned in undamaged condition to any store. Most postpaid (contract) cellular phones may only be returned to the original store of purchase, in undamaged condition.
Is there a grace period for Straight Talk?
You can refill your account by going to http://www.straighttalk.com/Refill or by calling our Customer Care Center at 1-877-430-2355. Was this answer helpful? What is the maximum number of days that my Service End Date can be extended? All of Straight Talk's service plans include 30 days of service.
Is there a class action lawsuit against Straight Talk?
América Móvil's U.S. MVNO TracFone Wireless and Walmart, which sells TracFone's Straight Talk brand, were sued in a proposed class action lawsuit in federal court in California, with the plaintiffs alleging that the companies falsely advertise Straight Talk as providing unlimited data service when the plans actually ...
How do I replace my Straight Talk phone?
If your Straight Talk is stolen or lost, please contact us at our Customer Care Center at 1-877-430-CELL (2355) to speak to a representative that can assist you.
How long do you have to return a phone to Walmart?
Whether you bought the phone online or in-store, Walmart accepts returns within 14 days of the original purchase or delivery date. You must bring in all of the original packaging and accessories, as well as an undamaged cell phone, in order for Walmart to accept your return.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a phone without the box?
jmfhein, we always want our customers to love the phones that they purchase and are sad to hear that you do no like your new Android device. However, in order to return your phone within the allotted period, you will be required to return it with the original box . Correct Answer!
How can I get a free month of service from Straight Talk?
Get your code by joining Rewards. It is so easy! Just enter your phone # or text REWARDS to 611611.
How can I get a free phone without paying?
Lifeline Support Lifeline Support is a government-funded program that helps to reduce the cost of cell phones for people who qualify. If you qualify, you'll receive a subsidy of at least $9.25 each month toward your cell phone bill and a free Android smartphone to use.
How do you cancel Straight Talk?
How to cancel Straight Talk WirelessCall customer service on 1-877-430-2355.Provide the agent with your contract number.Ask them to cancel your automatic refill plan.Provide a reason for the cancellation.Confirm.
Can you cancel a Straight Talk plan?
You can simply connect with the company's customer service on 1-877-430-2355 to cancel your subscription with Straight Talk Wireless.
Can I cancel my Straight Talk order?
Call customer service on 1-877-430-2355. Provide the agent with your contract number. Ask them to cancel your automatic refill plan. Provide a reason for the cancellation.
How do I sue for Straight Talk?
File your complaint with the court. You will have to pay a fee to sue Straight Talk in small claims court after which the clerk will review your documents, stamp the documents, give you back your copies, and assign you a court date.
How do I file a complaint with Straight Talk?
Contact UsPhone Customer. 1-877-430-CELL (2355)SIM Customers. 1-877-430-CELL (2355)Home Phone Customers. 1-877-430-CELL (2355)Mobile Hotspot Customers. 1-877-430-CELL (2355)
Who Is Eligible for a Return?
Everyone who bought a product or service from Straight Talk can return it and receive a new one.
How Can I Check the Status of My Refund Request?
If you want to check the status of your refund request, you can do it in the following ways:
How Long Will I Have To Wait for My Straight Talk Refund?
If every requirement and condition has been met and you requested a refund, the payment will be processed. You can expect to be paid in 30 days or less. You will be able to see the credit on your credit card statement between one and two billing cycles.
How to cancel Straight Talk auto refill?
Call the Straight Talk Refund Department at 1-877-430-2355. Wait for an agent to pick up the phone or use DoNotPay to skip the phone queue. Give the agent your contract number. Tell them that you want to cancel your automatic refill plan. Tell them your reason for cancellation.
What is the best app to get a refund?
DoNotPay is one of the best tools to use to receive a refund. More and more Americans are signing up for DoNotPay because the app acts as your robot lawyer!
How to get money back from DoNotPay?
Follow these steps to get your money back in an instant: Open DoNotPay in your web browser and log in to your account. Scroll down and click on Chargeback Instantly. Follow the instructions from the chatbot. Decide if you want DoNotPay to send a dispute letter in your stead.
What is Straight Talk?
Straight Talk is a Mobile Virtual Network Operator that sells prepaid wireless service. Lots of monthly plans are available, so there is something for everyone. They also offer three-month, six-month, and 12-month plans at a discounted rate.
What is an arbitration agreement?
A. Agreement to Arbitrate Disputes. This section of the Agreement shall be referred to as the “Agreement to Arbitrate Disputes.” This Agreement to Arbitrate Disputes shall be deemed a contract entered into under the law of the State of Florida. The operative version of the Agreement to Arbitrate Disputes is the version that applied or applies at the time you Accepted the Agreement to Arbitrate Disputes, as defined in Section I (B), below, or in the event that you have never activated your Service, the most recent time of purchase of any Product or Service that is at issue in your dispute with Straight Talk.
What is Straight Talk?
Straight Talk is a brand of TracFone Wireless, Inc. d/b/a Straight Talk. By purchasing, activating, and/or using any Straight Talk product (“Product”) or the wireless services provided by Straight Talk (“Service”), you acknowledge and agree to these Terms and Conditions of Service. Straight Talk reserves the right to change or modify any ...
How to contact Tracfone?
Important Notice: Many customer concerns can be resolved quickly and to your satisfaction by contacting the Customer Care Department, at 1-877-430-2355. Before taking any formal action, you agree to first contact us and provide a description of your dispute, all relevant documents, and your proposed resolution. If we are unable to resolve your dispute within 30 days of your notice to us, you agree to submit your dispute to binding arbitration, or small claims court, as set forth in this provision. Please forward your dispute to: TracFone Wireless, Inc., Attn: Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178.
What is premium SMS?
Premium SMS campaigns include activities such as casting a vote, expressing your opinion, playing a game, subscribing to a service, or interactive television programs through the use of a wireless phone. You should not attempt to participate in Premium SMS campaigns, unless it is a Straight Talk authorized campaign.
How to opt out of Straight Talk?
You have the right to opt out from receiving marketing communications from Straight Talk within 14 days of acceptance of this Agreement. You may exercise this right to opt out by writing to us at Straight Talk, Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. Your letter to us must indicate your name, Straight Talk phone number and device IMEI, and state that you are opting out from receiving marketing communications from Straight Talk. Any opt out received after the opt out deadline (or, in the case of those mailed, postmarked after the opt-out deadline) will be invalid.
What happens to your minutes when you start a new plan?
Once you start a new Plan cycle, you will lose any unused minutes, data, and Service Days remaining under your current Plan. You will not receive a refund or credit for any unused minutes, data or Service Days once you begin a new Plan cycle. Service End Date .
How to keep your service active?
Service End Date . To keep your Service active, you must purchase and redeem a Plan prior to your Service End Date. Your Service End Date is the last day of your Plan cycle and is determined by the date on which you activated your Service by redeeming a Plan.
