In addition to being able to return an item via FedEx/MAIL, we are happy to accept returns or exchanges at any Sun & Ski retail location. How do I Exchange an Order? In order to make an exchange, place a new order on our website. When your return arrives, we will issue a full refund, minus any shipping charges, to your credit card.
Full Answer
What is Sun&Ski’s return policy?
You will be refunded the shipping cost if the return is a result of a manufacturer defect or a shipping error on our part. In addition to being able to return an item via FedEx/MAIL, we are happy to accept returns or exchanges at any Sun & Ski retail location.
How long do I have to return an item for refund?
You have 30 days to return your item (s) for a full refund. All items must be returned in NEW and UNUSED condition, in original manufacturer boxes and packaging. Send your item (s) with a copy of your original Packing Slip or the completed Return Form to ensure full item credit.
What is the return policy for peak perks items?
30 to 60 days (60 to 90 days for Peak Perks members): Store credit will be issued. No exchanges after 90 days. For your protection ,no returns will be accepted on skateboards/longboards, climbing equipment, or used merchandise. Swimwear, underwear, and base layer may be returned if unworn, unwashed, and unused with all tags still on the garment.
What is Swimwear’s return policy?
Swimwear, underwear, and base layer may be returned if unworn, unwashed, and unused with all tags still on the garment. For manufacturer warranties, we are happy to provide customer support for warranty issues for any product we carry.
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Sun & Ski Help Center
Need help on how to return an item or what store location is closest to you? This section will help answer most of your questions. Check out the FAQ below and the navigation to the left for additional information from Shipping to our Low Price Guarantee.
Frequently Asked Questions
You have 30 days to return your item (s) for a full refund. All items must be returned in NEW and UNUSED condition, in original manufacturer boxes and packaging. Send your item (s) with a copy of your original Packing Slip or the completed Return Form to ensure full item credit. See the returns page for more information.