What is swap’s return policy?
Our return policy is simple: In order to qualify for a return you must submit your return request on the Returns Portal within 14 days of arrival, based on shipper tracking details. If you have a Swap.com Account, and you purchased from the account, you will have 30 days instead.
How much does Swappa cost?
There are no listing or selling fees associated with Swappa. Instead, the platform fee is incorporated into the price of your item, which is covered by the buyer. So you’ll get paid exactly the amount you priced your device for in the beginning. Is Swappa Safe & Legit?
How long does a swap sale stay open for?
The problem here is swapping should have a time limit on how long a sale remains open. This sale should have been closed with days of the buyer receiving the phone. On swapping a sale will remain open until the buyer closest it which is not fair.
What is the return policy for my order?
We want to make sure you are satisfied with your order. Our return policy is simple: In order to qualify for a return you must submit your return request on the Returns Portal within 14 days of arrival, based on shipper tracking details. If you have a Swap.com Account, and you purchased from the account, you will have 30 days instead.
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Can you return Swappa?
Swappa's return policies are as follows: Sellers are required to accept a return when a device is received not as advertised. Sellers are not required to accept a return in buyer's remorse situations.
Can you get scammed on Swappa?
Swappa hates scammers as much as you do, and our goal is to keep all users safe, which means we always remain vigilant in the fight. Swappa's goal is to keep scammers out and to prevent fraud before it even happens.
Are Swappa sales final?
Nearly all sales on Swappa are final. Unless a seller specifically advertises that they accept returns in their listing prior to sale, the seller is not required to accept returns due to buyer's remorse.
Can I cancel my order on Swappa?
To request cancellation as a buyer: Leave a comment on the sale page asking the seller if they are willing to cancel the sale and issue a refund. Please note that Swappa considers all purchases to be final and binding, and sellers are not obligated to refund due to a decision change.
Is Swappa Safe 2021?
Swappa is the safest place to buy and sell gently used tech online. Our strict listing requirements weed out junk devices, and our support and moderation team works around the clock to keep you safe. This means that whether you're buying or selling, you'll find the best deals on Swappa, without any of the headaches.
Do people actually use Swappa?
Swappa is widely recognized as safe and trustworthy. As of March 2022, Swappa has a B rating along with an average of 4.59 out of 5 stars from nearly 600 customer reviews. On Trustpilot, Swappa has a 4.8 out of 5-star rating from more than 17,000 reviews, earning the company an “Excellent” rank.
Does Swappa take a cut?
Each party (seller and buyer) pays a flat 3% Swappa sale fee. Sellers pay 3% of the Ask Price. So if you list an item with a $100 ask price, you pay $3 to Swappa and receive a payment of $97 (minus PayPal payment processing fees).
What does mint mean on Swappa?
Pristine conditionMint. Pristine condition, no signs of wear and tear.
How long does it take Swappa to deliver?
Swappa Local Delivery is really fast -- as in next-day or sooner. Pick-ups and deliveries are scheduled between 9 AM and 9 PM, 7 days a week, including holidays. Sellers have up to 24 hours to flag an item for pickup. If an order is ready before 5 PM in your local time zone, it will be delivered within 4 hours.
Can a seller cancel a pending payment on PayPal?
You can only cancel PayPal payments that are in Pending or Unclaimed status. Most PayPal transactions go through instantaneously, and are therefore non-cancellable.
How do I cancel a pending transaction in PA?
You can follow the steps below to cancel PayPal payment that has not been accepted:Log in to your PayPal account.Click the Activity button at the top of the screen.Look for the pending payment you want to cancel.Click Cancel.Click Cancel Payment to confirm.
How do I cancel a PayPal payment on my Iphone?
Try watching this video on www.youtube.com, or enable JavaScript if it is disabled in your browser.Log into your PayPal account and click on the tab "Activity" at the top of the screen. ... Scroll down to locate the payment you want to cancel.Click the word "Cancel."Click the "Cancel Payment" button to confirm.
Should you buy from Swappa?
Swappa buyers are better because they are real people looking for a good deal on gently used tech. They are buyers that simply do not want to pay more than they should. A few other reasons why we believe Swappa buyers are better are as follows; Swappa buyers know what they want.
Do you have to use PayPal on Swappa?
Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process.
How long does a seller have to ship on Swappa?
within two business daysSellers on Swappa are required to ship within two business days after the date a listing is purchased, unless express shipping is offered and purchased by a buyer.
What is the best website to buy used phones?
Here are a few trusted places to shop for a used cell phone:EBay: Vast marketplace teeming with cell phone sellers. ... Amazon: Lots of pre-owned phones with Prime shipping. ... Swappa: Solid marketplace for anyone looking to buy or sell. ... Gazelle: One of the original reputable cell phone resellers.More items...•
The Swappa Return Policy Explained
Being a user-to-user marketplace, Swappa allows sellers to outline their own return policies. They must comply with the general terms and conditions Swappa determines, such as:
Is Swappa Taking Too Long To Issue Your Refund? Let DoNotPay Handle It
You are entitled to a refund if the device you bought isn’t what you expected. It’s not unusual for customers to give up on getting their money back because of merchants taking too long or asking for additional documentation.
Want To Save Money and Avoid Bad Purchases? Look No Further!
Aside from helping you send a return request to any company, DoNotPay can also assist you in getting a refund in a flash! We can also help you request a refund for any late, missing, or damaged delivery.
Getting Rid of Bureaucratic Procedures Has Never Been Easier
The process of composing a return request letter is tiring, which is why you should turn to DoNotPay for help. Our app will assist you if you want to avoid similar bureaucratic hassles, such as:
How does Swappa work?
Swappa puts it in front of potential buyers. A buyer purchases your device. You get paid and ship your item. There’s no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item.
What is a swappa?
Swappa is a peer to peer marketplace for selling and buying used electronics. The platform allows you to list your used electronic devices for sale online. But note that you can only list electronics that are in good working condition. The website won’t accept your listing if your device is broken or doesn’t work properly.
What is the difference between eBay and Swappa?
But unlike eBay, buyers on Swappa pay for the item immediately and you get your money before you ship your package. On the other hand, you can sell devices in only good working condition on Swappa.
What is Swappa Direct Communication?
Swappa Direct Communication feature allows potential buyers to leave a comment on the listing if they have any questions. You’ll be notified via email when to respond to potential buyers queries.
Is there a fee for swappa?
Swappa Fees. There are no listing or selling fees associated with Swappa. Instead, the platform fee is incorporated into the price of your item, which is covered by the buyer. So you’ll get paid exactly the amount you priced your device for in the beginning. Don't get GameFlop'd.
Does Gazelle work with Swapp?
Gazelle works completely differently from Swapp – they will purchase your device directly. While this sounds like a good option, you can’t set a price for your item yourself and have to accept the price that Gazelle offers.
Can you set your own price on Swappa?
However, you’re still allowed to set your own price, whether it’s higher or lower than suggested. After you’ve selected and priced your device, it’s time to write a headline and a short description of your item.
How long does it take to return a product on Amazon?
In order to qualify for a return you must submit your return request on the Returns Portal within 30 days of your purchase date. You may request a return up to 3 times per order during the 30 day period. Requests after the 30 day time frame are not eligible for return.
How to get a refund from Amazon?
You will receive a refund in the form of store credit if the following reasons are found to be accurate: 1 Item is as described 2 Item does not fit 3 You do not like it 4 You just want to return it without a specific reason
Can you use Klarna to refund a swap?
If a refund is issued back to the Original Form of Payment, Klarna will receive the refund and use it to lower your final payment with Klarna.
Can I return an item that doesn't fit?
Item does not fit. You do not like it. You just want to return it without a specific reason. You will receive a refund to the original form of payment, starting with any store credit used, if the following reasons are found to be accurate: A wrong item was sent. Damaged during shipping.
Can you get a refund for swap saver?
A refund will only be issued for Swap Saver items if the listed return reason is found to be accurate. Swap Saver items that are returned are immediately recycled after inspection and cannot be requested back.
How long does a swapping sale last?
On swapping a sale will remain open until the buyer closest it which is not fair. It's totally unreasonable for a buyer to be a ale to return an item a month later, not even 3 months later. Buyer should have used phone for a week and decided if it was good or bad. This is sickening.
How long does PayPal protect you?
Not to mention PayPal allows buyer protection for up to 6 months. Meaning if you sell something and the buyer breaks it within 6 months, you're screwed if he wants to force a refund. Even bestbuy limits electronics returns to like 14-30 days. This is a PayPal issue, not a Swappa one.
Is Swappa a middle man?
Swappa is just really a middle man in all this, the actual protection/care is done by paypal. You need to appeal to paypal your case and send all the proof you can once the buyer disputes. Usually paypal sides with the buyer which is just frustrating for sellers.
