What is cycle gear’s return policy?
You can return any Cycle Gear purchase within 90 days for an exchange or refund. In order to qualify you must have the item’s receipt and the product must be in new, unused/uninstalled condition. All original packaging and tags must be intact and included.
Can I return my online purchase in-store?
Online purchases can be returned or exchanged in-store for most items if you have the item’s receipt and the product is in new, unused/uninstalled condition. All original packaging and tags must be intact and included.
How do I claim inventory and get my new gear fast?
That means you'll claim the inventory and get your new gear fast! You can request a return authorization number (RA#) by contacting one of our team members at 1-800-292-5343 during normal business hours or by contacting us through our customer service page. Be sure to have you order number available and once approved, follow these instructions:
Can I return a helmet at Cycle Gear?
You can return any Cycle Gear purchase within 90 days for an exchange or refund. In order to qualify you must have the item's receipt and the product must be in new, unused/uninstalled condition. All original packaging and tags must be intact and included.
Can I return RevZilla items to Cycle Gear?
Closeout returns and exchanges are handled the same way as any other item. Q) Can I return RevZilla items to Cycle Gear? A) At this time, Cycle Gear stores cannot process returns for RevZilla orders.
How many stores does Cycle Gear have?
At Cycle Gear, we want to make things easy for you. And with over 140 stores in 35 states available, having your order shipped to a local Cycle Gear is a great way to shop!
Can I return a helmet to RevZilla?
You can return any new, unused and unaltered item within 90 days of delivery of your item. We will issue a full refund to your original payment method.
Is RevZilla owned by Cycle Gear?
Did Cycle Gear acquire RevZilla? No. The RevZilla founders and J.W. Childs formed a new holding company (COMOTO) to collectively own both businesses as sister companies, operating separately.
Do motorcycle helmets expire?
Helmets have a limited lifespan because the resin and other materials used in the manufacturing process over time can be effected by your body fluids, hair oils, ultraviolet light and normal wear and tear. It is prudent advice to replace your helmet 5 years after purchase or 7 years after the production date.
Who is the owner of RevZilla?
Comoto Holdings, Inc.RevZilla / Parent organization
How long do motorcycle helmets last?
five yearsThe consensus from helmet manufacturers is that the rider should replace their helmets every five years. That may seem like a lot, depending on how often you ride. This rule mostly applies to riders that hit the road every day. Riding for hours on end will only cause your helmet to degrade that much faster.
Who owns Comoto holdings?
Ken MurphyThe first two companies initially came together in 2016 in a confusing-at-the-time joint venture with a private equity firm that later came to be known as Comoto Holdings. The parent company got a new CEO, Ken Murphy, last summer, a few months after Murphy joined the board of Comoto.
How good is RevZilla?
Overview. RevZilla has a consumer rating of 2.08 stars from 26 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about RevZilla most frequently mention customer service problems. RevZilla ranks 50th among Motorcycle Parts sites.
Where is RevZilla based?
Philadelphia, PennsylvaniaRevZilla.com, also known as RevZilla, is an online motorcycle-gear retailer based in Philadelphia, Pennsylvania. The company sells motorcycle gear, parts and accessories, and was founded in 2007. Philadelphia, Pennsylvania, U.S.
Is RevZilla open?
Monday through Friday, 9am-10pm ET. Saturday, 10am-6pm ET. Sunday, 12pm-8pm ET.
The Nuts and Bolts of the Cycle Gear Return Policy
Cycle Gear allows you to return a product or replace it within 90 days of purchase or delivery. To be eligible for a return/exchange, you should have the receipt and the product’s original packaging and tags intact, along with the item in an unused condition.
How Can You Send a Cycle Gear Item Back?
According to the Cycle Gear return policy, any item shipped with the manufacturer’s box as the shipping container may get damaged in the transit and will be rejected if that occurs.
Does Cycle Gear Return Policy Offer Free Return Shipping Labels?
Cycle Gear provides a prepaid shipping label option for returns within the contiguous United States, and you will have to pay $7.99 for it
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What Is the Cycle Gear Exchange Policy?
To exchange your Cycle Gear item, complete the return process and place a new order. In case your new order is eligible for free ground shipping, you will receive your replacement without the need to pay the shipping fee.
Curious To See What Else We Can Do?
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How long is Zeus warranty?
Majority of the Zeus products carries a warranty of a minimum of 6 months warranty (only on manufacturing defects). To determine warranty requirements for a specific item, please contact us our customer care.
Is a ride out considered a defect?
Any merchandise which has been “ taken out for a ride ” is considered used and cannot be considered as “defect”. irrespective of the time, the product is worn, only manufacturing defects on unused gear will be considered under warranty and claims. We encourage you to try the product indoors without damaging, washing, or making any alternations to it.
Can you exchange a product on a promotional sale?
No exchange, returns or refunds are allowed under the annual or promotional sales. Customer needs to ensure that a right size and product Is selected while purchasing products on the sales.
Returns
We accept returns of any new, unused and unaltered item bought from us for a refund within 30 days from the date of receipt. We need to get all products (and their packaging!) back in new condition. Place all merchandise in a shipping box; you may use the original shipping container.
Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet in your boots and to try your motorcycle helmet on indoors before heading out on the bike
All Return products must be in new, unused condition and include the original box and/or packaging with all tags included. These will need to be shipped back to Team Motorcycle in the same sturdy shipping box. Do not use the manufacturer box as the shipping box.
Exchanges
Please return the item for a refund using your preferred carrier within 30 days from the date of receipt and place a new order. You are responsible for all shipping costs associated with getting your order back to Team Motorcycle. We can exchange and ship another size free of shipping charge.
Real Customer Testimonials on Our Return Policy
For price and quality along with a no hassle return policy you cannot beat Team Motorcycle. I recommend them to anyone interested in motorcycle related products. KV, USA
International buyers should always contact us before sending the wrong item back to us
Return shipping charges will only be refunded if the customer is in accordance with the Return policy and if the return shipping receipt is included in the package at the time of delivery to Team Motorcycle.
Return Policy for damaged item received
Damaged/defective items must be reported to us within 3 days of initial receipt of order. If you receive a damaged item, we will ship you a fresh new product upon receiving the damaged item from you. We will also be reimbursing your shipping charges for returning it. But if you want a refund instead of the item, we can do that as well.
Does TeamMotorcycle.com ship to Military APO's or PO Boxes?
Yes, but only if the Free Shipping method is selected (via UPS MI and/or Sure Post). Delivery to these destinations is not guaranteed, so whenever possible, please provide a physical address on all orders.
